Browsers supported by Alta Video

Last modified: Wednesday March 06, 2024.

Avigilon Alta has extensively tested the following browsers and found them to be compatible with Alta Video:

  • Google Chrome (119 or later)
  • Microsoft Edge (119 or later)

How to: Disable Graphics Acceleration for your browser

Your browser might use graphics acceleration to render parts of the screen. This typically improves overall performance. However, in some cases this can cause issues due to factors outside the control of Avigilon Alta.

If you experience graphics acceleration issues, check you have the latest versions of:

  • your chosen browser
  • the drivers for your GPU

If updating the browser and GPU drivers does not resolve the issues, we recommend turning off graphics acceleration.

  1. For Google Chrome:
    1. Select Chrome Settings > Settings > System.
    2. Disable Use graphics acceleration when available.
    3. Relaunch Chrome.
  2. For Microsoft Edge:
    1. Select Microsoft Edge settings > Settings > System and performance.
    2. Disable Use graphics acceleration when available.
    3. Relaunch the Edge.