Troubleshooting your Alta video security solution

Last modified: Thursday November 14, 2024.

If you find that your Avigilon Alta video security solution might not work as expected, these topics discuss steps you can take to restore normal operation:

• Download logs from Alta Video and cameras
• Capture and download HTTP Archive (.har) files
  • Obfuscate sensitive personal information in a .har file
• Failed to communicate with the camera errors
• Raise an Avigilon Alta support case