How to: Review Alarms created by Alta Video

Last modified: Tuesday August 30, 2022.

Alarms provide you with information about the rules you have created that have been triggered. Events provide similar information for activities that the Alta Video machine learning has detected as being unusual and worthy of further investigation.

To view detailed information and log files about your Access control points, use the Devices tool.

Prerequisites

For Alarms and System events to be visible, you must have some Rules configured.

Task — View the Alarms in Alta Video

  1. From the toolbar, open new tool button > alarms tool button Alarms.
  2. Select either Alarms or System.
    The relevant information is displayed.

    When the number of alarms exceeds multiples of 100, a new page is created.

    For deployments with multiple configured Sites, only Alarms for the currently expanded Site are displayed.

    Use Search for devices button to find the alarm or event of interest. Use Advanced search options options to filter your search results by your selected category (for example, Alarm name, Type, Camera, View, or other information used to identify the specific Alarm or Event).

  3. Click on the alarm of interest.

    To filter out any Alarms for which you have not been notified:

    1. Click Settings button Settings.
    2. Enable Only show alarms for which you have been notified..
    3. Click Close.
  4. For alarms that include video:
    Hover over the video to display the additional controls. These include:
    • Maximize video clip button — Maximize the video clip, showing both the video and the map view of this activity.
    • Zoom video slider — Zoom in to see more detail in the video clip.
    • Play video button — Play the video.
    • Drag the timeline, or use the mouse wheel to zoom the timeline to show the information of interest.
  5. View General info about the activity, for example, information about the Camera, View, Access control point, Sensor, Event, or Actions.

    For Sound events, if you have configured your Avigilon Ava cameras to Use microphones for analytics and Record audio alarms, you also have the option to download the short audio snippet of the alarm.

  6. Optionally, add an Acknowledge, marking the activity as Valid or False.
  7. View information about Logs and comments, and, optionally, add a comment to the activity.