Find camera information

Last modified: Monday September 04, 2023.

To find the Alta Key, serial number, power source, or other information (for example, the model of device, its firmware version, IP or MAC address) for a camera without having to remove the device cover, or to remove the device itself from its installed position, use the Devices tool.

You can also see the power source being used by the cameras. The power source field is not displayed for cameras connected to the deployment via a Cloud Connector.

The power source information is available for the following cameras:

Avigilon Alta Cameras Avigilon Ava Cameras
H6SL DomeAva Dome
H6SL Bullet Ava Compact Dome
H5A MH Multisensor (with and without IR ring)AVA Bullet
H5A ModularAVA 360
H6A PTZ (in-ceilling and pendant mount)AVA Flex
H6M Mini Dome (Outdoor)AVA Quad
H6M Mini Dome (Indoor)  

Task — Find the Alta Key, serial number, or other device-specific information

  1. Choose Tools Open a tool > Devices Devices.
  2. Select the camera of interest.
  3. Select Detailed information.
  4. Note the information of interest.

Task — View the storage used by a camera

  1. Select the camera of interest.
  2. Select Detailed information.
  3. Scroll to Data management.
    From this area, you can see the configured retention period, when the oldest recording was made, as well as statistics about the total storage and the storage used for interesting and uninteresting events.

Task — Display the power source for the camera

  1. Select the camera of interest.
  2. Select Detailed information.
  3. Scroll to Power Source