Enable or disable DMP access

Last modified: Thursday January 19, 2023.

Avigilon Alta and their partners use a cloud-based Deployment Management Portal (DMP) to set up and maintain your Alta Video deployments.

As the Alta Video administrator, you retain full control over whether Avigilon Alta or your Ava sales partners have access to your Alta Video deployments and cameras. Aware captures all user logins to the deployment, whether that is directly, or via the Avigilon Alta Deployment Management Portal (DMP). However, only explicit logouts are recorded in the audit logs — if a user simply closes the browser window used to connect to Alta Video, this is not recorded.

Task — Check if the DMP has access to a deployment

  1. From Alta Video, choose Tools > Users.
  2. The Users tool shows the current DMP access status as either DMP user access Denied or DMP user access Granted.

Task — Enable DMP access to a deployment

  1. From Alta Video, choose Tools > Users.
  2. Click DMP status denied.
  3. From DMP access settings, disable Block all access.

Task — Allow a DMP user group access to a deployment

DMP users belong to user groups within the DMP. You control which DMP user groups have access to your deployment and the user permissions assigned to those groups.

  1. From Alta Video, choose Tools > Users.
  2. Open DMP user access and disable Block all access if required.
  3. Click Add DMP User Group.
  4. Select the required DMP Group from the drop-down menu.
  5. Associate the DMP user group with one of your deployment user groups by selecting it from the User group for DMP users drop-down. Members of the DMP user group will have the same permissions as the selected user group when they enter the deployment.

    You can create a deployment User group specifically for DMP users and assign it only the permissions required for these users.

  6. Choose the access period for the DMP user group. The options are:
    1. Until manually deny
    2. Until end of today (You can further configure the time that access ends.)
    3. 3 days (You can further configure the time that access ends.)
    4. 1 week (You can further configure the time that access ends.)
    5. Custom
  7. Click Done.

Task — Edit or delete a DMP user group

You can change the deployment user group associated with a DMP user group and its access period.

  1. From Alta Video, choose Tools > Users.
  2. Open DMP user access.
  3. Click edit button for the required DMP user group and change the associated user group or access period as needed.
  4. To delete a DMP user group, select its checkbox and choose Delete delete button.

Task — Disable DMP access

  1. Click DMP status granted.
  2. From DMP access settings, enable Block all access.