Log in to the Alta camera software

Last modified: Thursday July 02, 2026.

The Alta camera software is installed on each Alta camera. The software is accessed by connecting to the Ethernet connection on the camera.

After connection to Alta Video, the Alta camera software user interface is read-only. After connection, use the Alta Video Devices tool to make changes to camera settings or remove the device from Alta Video. See How to: Change camera settings in Alta Video

Prerequisites

Ensure you have a suitable cable for your chosen connection method:

  • Use a Power over Ethernet (PoE) cable to connect the camera to the same network as your client computer.

Task — Access the Alta Video software

  1. Connect your Alta camera to your client computer.
  2. Browse to the camera using the hostname.

    When connecting across a DHCP network, use altacam-<camera Alta Key>.local. For older cameras without a clearly marked Alta Key, use avacam-<camera serial number>.local.

    Alternatively, scan the QR code provided on the Alta camera or the box the camera shipped with, and follow the link.

    You do not need credentials for the first-time login. However, until you have created the user name and password, and logged into the camera using these credentials, the camera will not provide Onvif streams, or RTSP.

    Click the banner to set a user name and password for your camera.

    You can also navigate to the local user interface of an Alta camera that has been connected to your Alta Video by noting the cameras' IP address, user name, and password from within Alta Video, and then browsing to the IP address for the camera.