Alta Protect readiness review

Last modified: Friday February 21, 2025.

You must verify the readiness of each Protect installation before going live. This review is critical to ensure the system provides the required security and does not trigger avoidable false alarms and unnecessary dispatches.

We provide the following as an outline. You should customize your reviews to the specific requirements of each installation.

Camera setup

• Appropriate field of view (Check mounting location, angle, height, and distance)
• Adequate site coverage
• No reflections
• Stable light levels
• Suitable low-light performance (IR cameras only)
• Mask unsuitable fields of view
• No blindspots
• No environmental noise close to microphones
• Cameras can see any associated sensor

Test alarm zones

• Test schedules arm and disarm zones when expected.
• Check that disarm schedules align with the legitimate use of the site.
• Check arming schedules align with the times the site is unused.
• Check the appropriate users can manually arm and disarm zones, either from:
  • Alta Protect
  • Alta Protect mobile app
  • Arming stations
  • Third-party integrations

Site walk test

• Disconnect remote monitoring services
• Clear everyone from the site
• Arm every zone
• Walk through the whole site
• Check the following trigger alarms:
  • Use all entry points (doors, windows)
  • Walk past every camera
  • Walk past every sensor

• Check emergency contacts receive all expected notifications and alerts

• Check the following do not trigger alarms:
  • Walk the site perimeter (outside any windows)
  • Significant activity outside the site (vehicles, machinery)
  • Changing light levels

Resiliency

Disconnect power and network connections and check:

• Protect triggers any configured rules and alerts.
• Power supplies or network devices send any configured alerts.
• Backup power supplies activate during interruptions, and the system functions properly.
• Backup network devices activate during interruptions, and the system functions properly.