Release notes: Alta Aware mobile app for iPhone and iPad 3.8.0 (245) beta

Last modified: Thursday July 11, 2024.

Learn about new features, fixes, and any issues found in testing for the Alta Aware app for iPhone and iPad.

Receive notifications and remotely view video and alarms from your Alta Aware deployments on your iOS device.

About this release

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This is the beta release of the Alta Aware app for iPhone and iPad.

Release labelRelease dateSoftware build number
Alta Aware app for iPhone and iPad devices
(Available from https://testflight.apple.com/join/8waet1xD)		Monday August 05, 2024Version 3.8.0 (245)3.5.1 beta

What's new

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These features have been added in this release:

FeatureDescriptionAdded in
New navigation in Alta AwareVisual changes enable easier navigation in the Alta Aware mobile apps.iOS 3.8.0 beta
Deep linking to Avigilon Alta Access rulesFor deployments in unified organizations, you can now see Alta Aware rules in Alta Alta Access and use them as triggers for rules.iOS app 3.8.0 beta

Getting started with the app

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Compatibility

Your iPhone or iPad must be running iOS version 15 or later.

Alta Aware user permissions

To use the Alta Aware app for iOS devices, you must already have a user profile set up for the Alta Aware deployments you want to monitor, with at least the following permissions:

  • View live video
  • View historic video
  • View devices in video view
  • View alarms

Installation

To test the Alta Aware app for iPhone and iPad beta versions:

  1. From your iOS device, tap https://testflight.apple.com/join/8waet1xD.
  2. If you already have TestFlight installed, tap ACCEPT and then install the required app.
    If you do not have TestFlight installed, first install TestFlight, and then join the beta by tapping the Start testing button. Accept the beta and then install the required app.

To start using the Alta Aware app for iOS devices:

  1. From your Apple iOS device, navigate to the App Store and search for Alta Aware.
  2. Install the App.
  3. Connect to your Alta Aware deployment: enter your server name (for example, aware-test-server) in the Deployment name field.
  4. Tap NEXT.
  5. Enter your Alta Aware Username and Password.
  6. Tap SIGN IN.

Known issues

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During testing, we have found the following issues in the release.

Table 1 – Known issues — Alta Aware app for iPhone and iPad

ReferenceIssue
AVA-4501Cannot grant access to access control points on the Alta Aware iOS app and the failed attempt is not logged.
9461Issue: When using the Alta Aware app for iPhone and iPad on iPhone 12, 12 Pro, and 12 Pro Max devices running iOS 14.6, the screen freezes and does not update when playing video. We currently have an open support case with Apple about this issue.