Release notes: Alta Aware 7.1.4 beta

Last modified: Wednesday September 25, 2024

As we continue to unify the Avigilon Alta cloud products, we are renaming Alta Aware as Alta Video and the Alta Control Center as Alta Access to make navigating between your products easier.

Learn about new features, fixes and any issues found in testing for the Alta Video security solution beta software.

Aware Beta Program

(back to top)

The Alta Aware Beta Program allows customers and partners to receive pre-release versions of the software containing the latest new features and fixes. As a member of the (Undefined variable: General.Aware) Beta Program, you have the opportunity to provide feedback on these features and fixes, helping us to drive improvements to the product. To find out more about the Alta Aware Beta Program, and to sign up, see https://security.avigilon.com/avigilon-alta-beta-program.

Avigilon Alta User Research

(back to top)

By joining the Avigilon Alta User Research program, you provide key feedback on the features and design of Alta Aware. To find out more about this program, and to sign up, see https://www.avigilon.com/what-is-avigilon-alta-user-research.

About this release

(back to top)

Installing this release will upgrade (Undefined variable: General.AvaAware) video management systems, and, if needed to maintain feature compatibility, any (Undefined variable: General.CamsAlta) associated with your deployment.

These software packages have been released to the Beta Upgrade Channel:

Release labelRelease dateSoftware build number
(Undefined variable: General.AvaAware) software version 7.1.4 betaWednesday September 25, 2024(Undefined variable: General.AvaAware): 7_1_240924_20418
(Undefined variable: General.CamsAlta) software version 7.1.4 betaWednesday September 25, 2024(Undefined variable: General.CamsAlta): 7_1_240924_24619

What's new

(back to top)

In this release, (Undefined variable: General.AvaAware) provides the following features:

FeatureDescriptionAdded in version
Improved camera managementOnce your Avigilon Ava or Avigilon Alta camera has been connected to your (Undefined variable: General.AvaAware) deployment, the local camera web user interface (accessible from the IP address for each camera) is non-editable, and can only be used to view the configuration of the camera. After onboarding your camera to (Undefined variable: General.AvaAware), use the Devices tool to make changes to camera settings. See Change camera settings in Alta Video.7.1.0 beta
Site details in device configuration reports(Undefined variable: General.Aware) now exports site details in device configuration reports. For more information about exporting device reports, see How to: Export configuration reports for devices connected to Aware.7.1.0 beta
Improved SD card error reportingWe have improved the specificity and wording of camera SD card errors. See Camera error messages.7.1.0 beta

Updated domains

As we unify Avigilon Alta video and Alta access, alta.avigilon.com will become the main domain used by Avigilon Alta Aware and other Avigilon Alta services. Update your firewall rules to include this domain and its subdomains.

For the complete list of domains used, see:
Ports required by Avigilon Ava and Avigilon Alta cloud-native cameras
Ports required by Alta Cloud Connectors
Ports required by Avigilon Ava cameras connected to Alta Cloud Connectors
Client connections

Alta Cloud Connector BIOS and iDRAC updates

For customers with Alta Video Cloud Connector A2000 or Alta Video Cloud Connector A3000 servers, Dell recommends that if the BIOS and iDRAC firmware versions are lower than BIOS v2.17.1 and iDRAC9 v6.10.30.20, the BIOS and iDRAC firmware is updated.

See https://www.dell.com/support/kbdoc/en-us/000215873/update-poweredge-bios-and-idrac-for and https://www.dell.com/support/kbdoc/en-us/000134013/dell-poweredge-update-the-firmware-of-single-system-components-remotely-using-the-idrac for further details.

Resolved issues

(back to top)

This release resolves these issues:

ReferenceResolutionResolved in version
AVA-5763An issue where switching between (Undefined variable: General.Aware) tool tabs caused the Device tool to show historical footage as live video and historical footage to persist in live playback has been resolved.7.1.4 beta
AVA-5758An issue where walls did not display in Map view has been resolved.7.1.4 beta
AVA-5340An issue where (Undefined variable: General.AvaAware) ran slowly with Video view open has been resolved.7.1.3 beta
AVA-5215An issue where the Alta H6SL video stream might become underexposed and show a purple tint has been resolved. 7.1.3 beta
AVA-5175An issue where you could not remove a camera from a System Rule in Aware has been resolved.7.1.3 beta
AVA-5066An issue where the control of pan-tilt-zoom cameras became slow or erratic after adjustment within (Undefined variable: General.Aware) has been resolved.7.1.2 beta
AVA-4834An issue where CIFS camera backups stopped 24 hours after configuration has been resolved.7.1.1 beta
AVA-4913An issue where saved Webhooks did not appear in the Rules page in (Undefined variable: General.Aware) has been resolved.7.1.0 beta
AVA-4753We have added timeout settings to control the sensitivity of camera connection rules triggering on unstable networks. For more information, see How to: Create rules for Camera issues.7.1.0 beta
AVA-3859An issue where C·Cure could not unlock an access point has been resolved.7.1.0 beta

Software releases might include minor bug fixes that are not listed in the Resolved issues table.

Known issues

(back to top)

During testing, we have found the following issues in these software packages:

ReferenceIssueSoftware
AVA-4811(Undefined variable: General.Aware) shows an unverified SD card warning and cannot access a dual-SD card camera with only one working SD card.(Undefined variable: General.AvaAware)
AVA-4718Device connectivity tests from (Undefined variable: General.Aware) fail with a browser timeout error.(Undefined variable: General.AvaAware)
AVA-4647Alert dialogs for audit log alarms in the (Undefined variable: General.Aware) Alarms tool do not open.(Undefined variable: General.AvaAware)
AVA-4217It might take a long time for an (Undefined variable: General.CamAvigCloud) to start working when it replaces a camera using the replace camera option in the Devices tool. After replacement, rebooting the camera might allow it to connect to (Undefined variable: General.Aware) faster.(Undefined variable: General.AvaAware)
AVA-4200It is possible to create a user role with no system permissions and assign it to an administrator user group.(Undefined variable: General.AvaAware)
AVA-4099Occurrence count rules do not trigger with new count rules.(Undefined variable: General.AvaAware)
AVA-4076In some circumstances, line crossing counts can increase by very large amounts.(Undefined variable: General.AvaAware)
AVA-4010After selecting an object in the quick search tool and clicking Search, the Search tool opens but does not begin a similarity search, (Undefined variable: General.AvaAware)
20358Issue: Spinners show when trying to play footage from Cloud Backup.(Undefined variable: General.AvaAware)
19136Issue: Live and playback video streams in the Alta Cloud Connector UI do not play.(Undefined variable: General.AvaAware)
18412Issue: Secondary node Cloud Connectors are unable to be backed up.(Undefined variable: General.AvaAware)
17994Issue: When exporting very long video clips, the duration of the exported video might not match the timeframe set.(Undefined variable: General.AvaAware)
17582Issue: When attempting to put an Avigilon Ava Flex camera that is connected over WiFi into ONVIF mode, the IP address might change.(Undefined variable: General.AvaFlex)
16234Issue: In some environmental situations, (Undefined variable: General.AvaBullet) cameras might display some flickering and banding.Avigilon Ava cameras
13171Issue: If you export the footage from an alarm that includes audio, the clip might stutter when switching between uninteresting and interesting video on some video players.(Undefined variable: General.AvaAware)