Release notes: Alta Video mobile app for iPhone and iPad 3.7.0 beta

Last modified: Thursday July 11, 2024.

Learn about new features, fixes, and any issues found in testing for the Alta Video app for iPhone and iPad.

Receive notifications and remotely view video and alarms from your Alta Video deployments on your iOS device.

About this release

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This is the beta release of the Alta Video app for iPhone and iPad.

Release labelRelease dateSoftware build number
Alta Video app for iPhone and iPad devices
(Available from https://testflight.apple.com/join/8waet1xD)		Thursday March 14, 2024Version 3.8.1 beta

What's new

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These features have been added in this release:

FeatureDescriptionAdded in
Maps now available in the Alta Video app for iPhone and iPadView and interact with the maps created in the Alta Video desktop app from the Alta Video app for iPhone and iPadiOS app 3.7.0 beta
Configure the media path for viewing video streams in the Alta Video app for iPhone and iPadYou can now configure the media path to be used when viewing video streams from the Alta Video app for iPhone and iPadiOS app 3.7.0 beta
Device status warning messagesView any device status warning messages from the Alta Video app for iPhone and iPad.iOS app 3.7.0 beta

Getting started with the app

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Compatibility

Your iPhone or iPad must be running iOS version 15 or later.

Alta Video user permissions

To use the Alta Video app for iOS devices, you must already have a user profile set up for the Alta Video deployments you want to monitor, with at least the following permissions:

  • View live video
  • View historic video
  • View devices in video view
  • View alarms

Installation

To test the Alta Video app for iPhone and iPad beta versions:

  1. From your iOS device, tap https://testflight.apple.com/join/8waet1xD.
  2. If you already have TestFlight installed, tap ACCEPT and then install the required app.
    If you do not have TestFlight installed, first install TestFlight, and then join the beta by tapping the Start testing button. Accept the beta and then install the required app.

To start using the Alta Video app for iOS devices:

  1. From your Apple iOS device, navigate to the App Store and search for Alta Video.
  2. Install the App.
  3. Connect to your Alta Video deployment: enter your server name (for example, aware-test-server) in the Deployment name field.
  4. Tap NEXT.
  5. Enter your Alta Video Username and Password.
  6. Tap SIGN IN.

Known issues

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During testing, we have found the following issues in the release.

Table 1 – Known issues — Alta Video app for iPhone and iPad

ReferenceIssue
AVA-4501Cannot grant access to access control points on the Alta Video iOS app and the failed attempt is not logged.
9461Issue: When using the Alta Video app for iPhone and iPad on iPhone 12, 12 Pro, and 12 Pro Max devices running iOS 14.6, the screen freezes and does not update when playing video. We currently have an open support case with Apple about this issue.