Release notes: Alta Video 7.3.1 beta
Last modified: Thursday December 12, 2024.
- Alta Video Beta Program
- Avigilon Alta User Research
- About this release
- What's new
- Updated domains
- Alta Cloud Connector BIOS and iDRAC updates
- Resolved issues
- Known issues
As we continue to unify the Avigilon Alta cloud products, we are renaming Alta Aware as Alta Video and the Alta Control Center as Alta Access to make navigating between your products easier.
Learn about new features, fixes and any issues found in testing for the Alta Video security solution
Alta Video Beta Program
The Alta Video Beta Program allows customers and partners to receive pre-release versions of the software containing the latest new features and fixes. As a member of the Alta Video Beta Program, you have the opportunity to provide feedback on these features and fixes, helping us to drive improvements to the product. To find out more about the Alta Video Beta Program, and to sign up, see https://security.avigilon.com/avigilon-alta-beta-program.
Avigilon Alta User Research
By joining the Avigilon Alta User Research program, you provide key feedback on the features and design of Alta Video. To find out more about this program, and to sign up, see https://www.avigilon.com/what-is-avigilon-alta-user-research.
About this release
Installing this release will upgrade Alta Video deployments, and, if needed to maintain feature compatibility, any Alta cameras associated with your deployment.
These software packages have been released to the
| Release label | Release date | Software build number |
|---|---|---|
| Alta Video software version 7.3.1 beta | Thursday December 12, 2024. | Alta Video: 7_3_241211_20990 |
| Camera model | Release date | Software build number |
|---|---|---|
| Alta H6A PTZ | Thursday December 12, 2024. | Alta cameras: 7_3_241211_25265 |
| Alta H5A Multisensor | Thursday December 12, 2024. | Alta cameras: 7_3_241211_25265 |
| Alta H6SL | Thursday December 12, 2024. | Alta cameras: 7_3_241211_25265 |
| Alta H5A Modular | Thursday December 12, 2024. | Alta cameras: 7_3_241211_25265 |
| Ava Compact | Thursday December 12, 2024. | Ava cameras: 7_3_241211_25265 |
| Ava Quad | Thursday December 12, 2024. | Ava cameras: 7_3_241211_25265 |
| Ava Compact Dome | Thursday December 12, 2024. | Ava cameras: 7_3_241211_25265 |
| Ava Bullet | Thursday December 12, 2024. | Ava cameras: 7_3_241211_25265 |
| Ava 360 | Thursday December 12, 2024. | Ava cameras: 7_3_241211_25265 |
| Ava Flex | Thursday December 12, 2024. | Ava cameras: 7_3_241211_25265 |
What's new
In this release, Alta Video provides the following features:
| Feature | Description | Added in version |
|---|---|---|
| Avigilon Alta H6A PTZ cloud native cameras | The Avigilon Alta H6A PTZ cloud native cameras are now supported in Alta Video. See Cameras for Alta Video. | 7.3.0 |
Updated domains
As we unify Avigilon Alta Video and Avigilon Alta Access, alta.avigilon.com will become the main domain used by Avigilon Alta Video and other Avigilon Alta services. Update your firewall rules to include this domain and its subdomains.
For the complete list of domains used, see:
Ports required by Avigilon Ava and Avigilon Alta cloud-native cameras
Reference: Ports required by Alta Cloud Connectors
Ports required by Avigilon Ava cameras connected to Alta Cloud Connectors
Client connections
Alta Cloud Connector BIOS and iDRAC updates
For customers with Alta A2000 Cloud Connector or Alta A3000 Cloud Connector servers, Dell recommends that if the BIOS and iDRAC firmware versions are lower than BIOS v2.17.1 and iDRAC9 v6.10.30.20, the BIOS and iDRAC firmware is updated.
See https://www.dell.com/support/kbdoc/en-us/000215873/update-poweredge-bios-and-idrac-for and https://www.dell.com/support/kbdoc/en-us/000134013/dell-poweredge-update-the-firmware-of-single-system-components-remotely-using-the-idrac for further details.
Resolved issues
This release resolves these issues:
| Reference | Resolution | Resolved in version |
|---|---|---|
| AVA-7596 | An issue when using the external viewer on older versions of Chromium-based browsers has been resolved | 7.3.1 |
| AVA-7126 | An issue where the Cloud Connector could return an error has been resolved. | 7.3.1 |
| AVA-6533 | An issue where search results could fail to display on video view has been resolved. | 7.3.1 |
| AVA-7141 | An issue where Face watchlist rules did not trigger any alerts has been resolved. | 7.3.0 |
| AVA-6643 | An issue where a Video view pane did not display correctly has been resolved. | 7.3.0 |
| AVA-6396 | An issue where a Cloud Connector failed to start due to lack of disk space has been resolved. | 7.3.0 |
| AVA-6162 | An issue where a Cloud Connector tried to connect to an unapproved domain has been resolved. | 7.3.0 |
| AVA-6107 | An issue where a saved clip accessed via an external link played from device rather than backup has been resolved. | 7.3.0 |
| AVA-5327 | An issue where H6SL cameras repeatedly lost connection has been resolved. | 7.3.0 |
| AVA-4076 | An issue where crossing counts increased after an update has been resolved. | 7.3.0 |
Software releases might include minor bug fixes that are not listed in the Resolved issues table.
Known issues
During testing, we have found the following issues in these software packages:
| Reference | Issue | Software |
|---|---|---|
| — | Fall detection and bag pick up/drop detection remain as Beta features. Contact support if you would like to trial them on your deployment. | Alta Video |
| AVA-7372 | Face search can occasionally take a few minutes to return a result when used with multiple cameras over an extended time period. | Alta Video |
| AVA-7078 | When viewing the video stream, a connecting spinner could display. | Alta Video |
| AVA-6953 | For deployments that include Ava Quad cameras, the Quad cameras could unexpectedly go off-line. | Alta Video |
| AVA-6998 | Some Avigilon Alta H5A-MH cameras have been observed with stray artifacts showing in the video streams. | Alta Video |
| AVA-6202 | When using Okta SSO, users cannot sign in if the default user group is set to the group provided by Okta. You can work around this issue by setting the default user group to an Alta Video group, such as Admins or Operators. | Alta Video |
| AVA-6146 | When viewing the user interface of a secondary Alta Video Cloud Connector, the UI only displays a starting-up spinner. | Alta Video |
| AVA-6014 | When creating a new site and an initial device group, if you make a new label, it is added to the site, not the device group. | Alta Video |
| AVA-5977 | When GPS coordinates are not set for a device, webhooks and email alerts for that device incorrectly display the coordinates 0.000000 0.000000. | Alta Video |
| AVA-5899 | When adding a face to a Face watchlist from quick search results, the suggested frame might not contain a face or a clear image of a face. | Alta Video |
| AVA-5855 | When saving a Video view, you may see a 400 Bad Request error. The saved view can still be shared and accessed. | Alta Video |
| AVA-5776 | Cloud cameras might fail to perform scheduled cloud backups. | Alta Video |
| AVA-5667 | Third-party cameras connected to a Cloud Connector might not show a video feed in the live display. | Alta Video |
| AVA-5481 | When toggling off a source for a multi-source camera, the source can still trigger alarms and record video. | Alta Video |
| AVA-5127 | Privacy masks for Ava Quad sources do not work on live streams or video playback. | Alta Video |
| AVA-4811 | Alta Video shows an unverified SD card warning and cannot access a dual-SD card camera with only one working SD card. | Alta Video |
| AVA-4759 | The reported saved clips percentage for H5MH cameras changes and is incorrect. | Alta Video, Alta cameras |
| AVA-4757 | Flex cameras might go offline during an update and stop recording. Power cycling the device completes the update process. | Alta cameras |
| AVA-4734 | Existing Halo sensors do not automatically support new channels. You must re-add them to Alta Video to enable them. | Alta Video |
| AVA-4501 | You can't grant access to any devices through the Aware mobile app. | Alta Video mobile apps |
| AVA-4217 | It might take a long time for an Avigilon Alta cloud-native camera to start working when it replaces a camera using the replace camera option in the Devices tool. After replacement, rebooting the camera might allow it to connect to Alta Video faster. | Alta Video, Alta cameras |
| AVA-4200 | It is possible to create a user role with no system permissions and assign it to an administrator user group. | Alta Video |
| AVA-4076 | In some circumstances, line crossing counts can increase by very large amounts. | Alta Video |
| AVA-4010 | After selecting an object in the quick search tool and clicking | Alta Video |
