Release notes: Ava Aware mobile app for Android 2.2 beta

Last modified: Thursday March 18, 2021.

Learn about new features, fixes, and any issues found in testing for the Aware mobile app for Android devices.

The Ava Aware mobile app for Android is designed for use on Android phones, and its use on Android tablet devices is not currently supported.

About this release
What's new
Getting started with the app
Resolved issues
Known issues

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About this release

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This is the beta release of the Ava Aware mobile app for Android devices.

Table 1 – App release details
Release label	Release date	Software build number
Aware mobile app for Android devices beta (Available from the Play Store)	March 18, 2021	Version 2.2 beta

What's new

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Receive notifications and remotely view video and alarms from your Ava Aware deployments on your Android mobile device.

To receive notifications on your Android mobile device, you must ensure your Ava Aware deployment has Remote access enabled.

With the Ava Aware mobile app, you are no longer tied to your desk for these tasks. Securely receive notifications about alarms and anomalies on your cellular device and view the accompanying video for these events.

You can also view the video feeds from any cameras connected to your Ava Aware deployments.

Table 2 – New features — Ava Aware Mobile App release
Feature	Description	Added in
Spherical dewarp for panoramic cameras	The Aware mobile app now includes spherical dewarp options for your panoramic cameras.	Android app 2.2 beta
Create new Ava Aware cloud deployments	Create new Ava Aware cloud deployments from the Aware mobile app, and add new cameras to the deployment.	Android app 2.2 beta
Add new users or reset forgotten passwords	Reset forgotten passwords or add a new user to the Aware mobile app.	Android app 2.2 beta
Biometric authentication	You can now use the biometric authentication methods you have set up on your Android device to authenticate and log into the Aware mobile app for Android. This includes fingerprint and face recognition. Biometric authentication uses the options and settings available on your cellular telephone.	Android app 2.2 beta

Getting started with the app

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To use the Ava Aware mobile app for Android devices, you must already have a user profile set up for the Ava Aware deployments you want to monitor with, as a minimum the following permissions:

View live video
View historic video
View devices in video view
View alarms

To install and use the Ava Aware mobile app for Android devices:

To sign up for the beta versions of the Android app, search for Ava Aware from the Play store, and then from the App information, tap Join from the Join the beta section.

Install the Ava Aware mobile app on your Android device, using the usual Play Store work-flows.
Connect to your Ava Aware deployment: enter your server name (for example, aware-test-server) in the Deployment name field.
Tap NEXT.
Enter your Ava Aware Username and Password.
Tap SIGN IN.

Resolved issues

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These issues have been resolved:

Table 3 – Resolved issues
Reference	Resolution	Resolved in
—	An issue where the app could get into a crash loop on startup has been resolved.	Android app 2.2 beta
6473	An issue where, when viewing Ava Aware cloud deployments from the Android mobile app, the devices would occasionally either show spinners or a black screen, and did not update with the live video feeds has been resolved.	Android app 2.2 beta
4815	An issue where, when attempting the minimize the device group, it was unsuccessful has been resolved.	Android app 2.0.2 beta
7488	An issue where Error: video codec failed occasionally appeared on some devices when viewing alarms has been resolved.	Android app 2.0.1 beta
6530	An issue where incorrect views were saved has been resolved.	Android app 2.0.0 beta
6790	Following feedback from customers, the default option to Play Video on WiFi only has been changed to Off. This means that by default, you can view video from your Ava Aware deployment using either WiFi or Cellular data.	Android app 1.1.1 beta

Getting started with the app

(back to top)

To use the Ava Aware mobile app for Android devices, you must already have a user profile set up for the Ava Aware deployments you want to monitor with, as a minimum the following permissions:

View live video
View historic video
View devices in video view
View alarms

To install and use the Ava Aware mobile app for Android devices:

To sign up for the beta versions of the Android app, search for Ava Aware from the Play store, and then from the App information, tap Join from the Join the beta section.

Install the Ava Aware mobile app on your Android device, using the usual Play Store workflows.
Connect to your Ava Aware deployment: enter your server name (for example, aware-test-server) in the Deployment name field.
Tap NEXT.
Enter your Ava Aware Username and Password.
Tap SIGN IN.

Resolved issues

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These issues have been resolved:

Table 4 – Resolved issues
Reference	Resolution	Resolved in
6886	An issue where, if you enabled the Aware mobile app for Android Play Video on WiFi only option, when you signed out of the app and logged back in, the setting was returned to the default Off setting has been resolved.	Android app 2.3 beta

Known issues

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During testing, we have found the following issues in the release.

Table 5 – Known issues — Aware mobile app for Android
Reference	Issue
6515	Issue: If you change from viewing video over Wifi to viewing over Mobile/Cellular data, or vice versa, the video stops and does not restart until you manually scroll the timeline, or click the Move to Now button.
5264	Issue: Occasionally, when there are multiple notifications, clicking on the older notifications results in a spinner being displayed on the login screen.