Release notes: Ava Aware mobile app for Android 2.4 beta

Last modified: Wednesday June 16, 2021.

Learn about new features, fixes, and any issues found in testing for the Aware mobile app for Android devices.

The Ava Aware mobile app for Android is designed for use on Android phones, and its use on Android tablet devices is not currently supported.

About this release
What's new
Getting started with the app
Known issues

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About this release

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This is the beta release of the Ava Aware mobile app for Android devices.

Table 1 – App release details
Release label	Release date	Software build number
Aware mobile app for Android devices beta (Available from the Play Store)	June 16, 2021	Version 2.4 beta

What's new

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Receive notifications and remotely view video and alarms from your Ava Aware deployments on your Android mobile device.

To receive notifications on your Android mobile device from your on-premise Ava Aware deployment, you must ensure your deployment has Remote access enabled.

With the Ava Aware mobile app, you are no longer tied to your desk for these tasks. Securely receive notifications about alarms and anomalies on your cellular device and view the accompanying video for these events.

You can also view the video feeds from any cameras connected to your Ava Aware deployments.

Table 2 – New features — Ava Aware Mobile App release
Feature	Description	Added in
Use two factor authentication (2FA) from your Aware mobile apps	When using Ava Aware version 3.7.0 or later, you can further secure access to your deployment by configuring 2FA. Aware mobile apps version 2.4 enable you to set up and use 2FA with your Ava Aware deployment.	Android app 2.4 beta

Getting started with the app

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To use the Ava Aware mobile app for Android devices, you must already have a user profile set up for the Ava Aware deployments you want to monitor with, as a minimum the following permissions:

View live video
View historic video
View devices in video view
View alarms

To install and use the Ava Aware mobile app for Android devices:

To sign up for the beta versions of the Android app, search for Ava Aware from the Play store, and then from the App information, tap Join from the Join the beta section.

Install the Ava Aware mobile app on your Android device, using the usual Play Store workflows.
Connect to your Ava Aware deployment: enter your server name (for example, aware-test-server) in the Deployment name field.
Tap NEXT.
Enter your Ava Aware Username and Password.
Tap SIGN IN.

Known issues

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During testing, we have found the following issues in the release.

Table 3 – Known issues — Aware mobile app for Android
Reference	Issue
6515	Issue: If you change from viewing video over Wifi to viewing over Mobile/Cellular data, or vice versa, the video stops and does not restart until you manually scroll the timeline, or click the Move to Now button.
5264	Issue: Occasionally, when there are multiple notifications, clicking on the older notifications results in a spinner being displayed on the login screen.