Release notes: Ava Aware mobile app for Android 2.7-beta2

Last modified: Monday November 22, 2021.

Learn about new features, fixes, and any issues found in testing for the Aware mobile app for Android devices.

The Ava Aware mobile app for Android is designed for use on Android phones, and its use on Android tablet devices is not currently supported.

About this release
What's new
Getting started with the app
Resolved issues
Known issues

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About this release

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This is the beta release of the Ava Aware mobile app for Android devices.

Table 1 – App release details
Release label	Release date	Software build number
Aware mobile app for Android devices beta (Available from the Play Store)	Thursday November 18, 2021.	Version 2.7-beta2

What's new

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Receive notifications and remotely view video and alarms from your Ava Aware deployments on your Android mobile device.

To receive notifications on your Android mobile device, you must ensure your Ava Aware deployment has Remote access enabled.

With the Ava Aware mobile app, you are no longer tied to your desk for these tasks. Securely receive notifications about alarms and anomalies on your cellular device and view the accompanying video for these events.

You can also view the video feeds from any cameras connected to your Ava Aware deployments.

Table 2 – New features — Ava Aware Mobile App release
Feature	Description	Added in
Factory reset cameras when you delete them	If you choose to delete a camera from your aware deployment using the Aware mobile app for Android, you can now choose to also factory-reset the camera.	Android app 2.7 beta
View security events	Events generated from rules configured as a Security Event within Ava Aware are now shown in the Aware mobile app for Android.	Android app 2.7 beta
Control Access Control Points from the Aware mobile app	Change the state of your Access Control Points directly from the Aware mobile app for Android.	Android app 2.7 beta
Open an access control alarm from the Aware mobile app	When an access control event is ongoing, open the alarm from Aware mobile app for Android and , if appropriate, grant access from the app.	Android app 2.7 beta
Play back video from Cloud Storage	Play back video from the Ava cloud-native camera, Ava Cloud Connector or from Cloud Storage on the Aware mobile app for Android .	Android app 2.7 beta

Getting started with the app

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To use the Ava Aware mobile app for Android devices, you must already have a user profile set up for the Ava Aware deployments you want to monitor with, as a minimum the following permissions:

View live video
View historic video
View devices in video view
View alarms

To install and use the Ava Aware mobile app for Android devices:

To sign up for the beta versions of the Aware mobile app, search for Ava Aware from the Play store, and then from the App information, tap Join from the Join the beta section.

Install the Ava Aware mobile app on your Android device, using the usual Play Store workflows.
Connect to your Ava Aware deployment: enter your server name (for example, aware-test-server) in the Deployment name field.
Tap NEXT.
Enter your Ava Aware Username and Password.
Tap SIGN IN.

Resolved issues

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These issues have been resolved:

Table 3 – Resolved issues
Reference	Resolution	Resolved in
10864	An issue where notifications were not displayed on devices running the Android 12 operating system has been resolved.	Android app 2.7-beta2
6515	An issue where, as you changed from viewing video over Wifi to viewing over Mobile/Cellular data, or vice versa, the video stopped and did not restart until you manually scrolled the timeline has been resolved.	Android app 2.7-beta2

Known issues

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During testing, we have found the following issues in the release.

Table 4 – Known issues — Aware mobile app for Android
Reference	Issue
10560	Issue: If an access control point has more than one camera associated with it, in the event of an access control alarm from one of the associated cameras, when opening the alarm you are redirected to the first device in the list for that access control point rather then necessarily being redirected to the correct device.