Release notes: Ava Aware mobile app for Android 2.8 beta

Last modified: Thursday January 13, 2022.

Learn about new features, fixes, and any issues found in testing for the Aware mobile app for Android devices.

The Ava Aware mobile app for Android is designed for use on Android phones, and its use on Android tablet devices is not currently supported.

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About this release

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This is the beta release of the Ava Aware mobile app for Android devices.

Table 1 – App release details

Release labelRelease dateSoftware build number
Aware mobile app for Android devices beta
(Available from the Play Store)
Thursday January 13, 2022Version 2.8 beta

What's new

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Receive notifications and remotely view video and alarms from your Ava Aware deployments on your Android mobile device.

To receive notifications on your Android mobile device, you must ensure your Ava Aware deployment has Remote access enabled.

With the Ava Aware mobile app, you are no longer tied to your desk for these tasks. Securely receive notifications about alarms and anomalies on your cellular device and view the accompanying video for these events.

You can also view the video feeds from any cameras connected to your Ava Aware deployments.

Table 2 – New features — Ava Aware Mobile App release

FeatureDescriptionAdded in
Temporarily mute System alertsYou can now mute System alarms for a specified time.Android app 2.8 beta
View Sensor alarms For Ava Aware deployments that include the monitoring of sensors, you can now view sensor alarms from the Aware mobile apps.Android app 2.8 beta

Getting started with the app

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To use the Ava Aware mobile app for Android devices, you must already have a user profile set up for the Ava Aware deployments you want to monitor with, as a minimum the following permissions:

  • View live video
  • View historic video
  • View devices in video view
  • View alarms

To install and use the Ava Aware mobile app for Android devices:

To sign up for the beta versions of the Aware mobile app, search for Ava Aware from the Play store, and then from the App information, tap Join from the Join the beta section.

  1. Install the Ava Aware mobile app on your Android device, using the usual Play Store workflows.
  2. Connect to your Ava Aware deployment: enter your server name (for example, aware-test-server) in the Deployment name field.
  3. Tap NEXT.
  4. Enter your Ava Aware Username and Password.
  5. Tap SIGN IN.

Resolved issues

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These issues have been resolved:

Table 3 – Resolved issues

ReferenceResolutionResolved in
10560An issue where, for access control points that had more than one camera associated with it, you might have been shown the incorrect camera when an access control alarm triggered has been resolved.Android app 2.8
10864An issue where notifications were not displayed on devices running the Android 12 operating system has been resolved.Android app 2.7-beta2
6515An issue where, as you changed from viewing video over Wifi to viewing over Mobile/Cellular data, or vice versa, the video stopped and did not restart until you manually scrolled the timeline has been resolved.Android app 2.7 beta

Known issues

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During testing, we have found the following issues in the release.

Table 4 – Known issues — Aware mobile app for Android

ReferenceIssue