Release notes: Aware app for iPhone and iPad 1.1.0 beta

Last modified: Wednesday October 07, 2020.

Learn about new features and any issues found in testing for this Aware app for iPhone and iPad devices.

The Aware app for iPhone and iPad is designed for use on iPhones, and its use on iPad devices is not currently supported.

About this release
What's new
Getting started with the app
Resolved issues
Known issues

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About this release

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This is the public release of the Ava Aware Mobile App for iOS devices.

Table 1 – App release details
Release label	Release date	Software build number
Aware app for iPhone and iPad devices (Available from the App Store)	October 7, 2020	Version 1.1.0 beta

What's new

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Receive notifications and remotely view video and alarms from your Ava Aware deployments on your iOS mobile device.

To receive notifications on your iOS mobile device, you must ensure your Ava Aware deployment has Remote access enabled.

With the Ava Aware mobile app, you are no longer tied to your desk for these tasks. Securely receive notifications about alarms and anomalies on your cellular device and view the accompanying video for these events.

You can also view the video feeds from any cameras connected to your Ava Aware deployments.

Table 2 – New features — Ava camera software release
Feature	Description	Added in
Biometric authentication	You can now use the biometric authentication methods you have set up on your iOS device to authenticate and log into the Aware app for iPhone and iPad.	iOS App 1.1.0-beta
View system alarms	View alarms relating to server issues or camera connection issues from the Aware mobile app	iOS App 1.1.0-beta
Change temporary passwords	When you set up a new user in Ava Aware, you can choose to have them assigned a temporary password for first login. New users can now use the temporary password to log into the Aware mobile app, and can then create a new password from within the app.	iOS App 1.1.0-beta
Ava re-branding	The Ava Security Ava Aware Mobile App has been re-branded to become the Ava Aware Mobile App.	iOS App 1.0.2-beta
Stability updates	This release includes updates to improve the stability of the Ava Aware mobile app.	iOS App 1.0.0-beta
Supportability updates	This release includes updates to improve the supportability of the Ava Aware mobile app.	iOS App 1.0.0-beta

Getting started with the app

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To use the Ava Aware mobile app for Apple devices, you must already have a user profile set up for the Ava Aware deployments you want to monitor, with at least the following permissions:

View live video
View historic video
View devices in video view
View alarms

To test, and to start using the Ava Aware mobile app for iOS devices:

Contact your Ava sales or support representative and request to be added to the beta trial for Ava Aware mobile app for iOS devices.
You will be sent a link to TestFlight to enable you to start using the Ava Aware mobile app.
Follow the instructions in the opt-in link that you receive from your Ava representative, to install the beta version of the Ava Aware mobile app for iOS devices.
Connect to your Ava Aware deployment: enter your server name (for example, aware-test-server) in the Deployment name field.
Tap NEXT.
Enter your Ava Aware Username and Password.
Tap SIGN IN.

Resolved issues

These issues have been resolved:

Table 3 – Resolved issues - Aware app for iPhone and iPad
Reference	Resolution	Resolved in
5280	Issues where, depending on the logged in user, their roles and assigned permissions, and the configuration of the rules, some users did not receive notifications on their mobile devices have been resolved.	iOS App 1.0.1
5248	An issue where, when you acknowledged an alarm, it did not get updated immediately has been resolved.	iOS App 1.0.1
4852	An issue where, if you viewed an alarm or anomaly for one deployment, and then switched to another deployment, the new deployment showed 0 devices has been resolved.	iOS App 1.0.1
4845	An issue where occasionally, you saw a green block over part of the view from your cameras has been resolved.	iOS App 1.0.0
4840	An issue where, if during a login attempt, the user navigates back before the Ava Aware login request returned, the login flow sometimes crashed has been resolved. Workaround: Do not navigate back during the login process.	iOS App 1.0.0
4852	An issue where, if you viewed an alarm or anomaly for one deployment, and then switched to another deployment, the new deployment showed 0 devices has been resolved.	iOS App 1.0.0
4831	An issue where the password reset feature did not correctly reset your password has been resolved.	iOS App 1.0.0

Known issues

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During testing, we have found the following issues in the release.

Table 4 – Known issues — Aware app for iPhone and iPad
Reference	Issue
5897	Issue: When viewing previous Alarms or ended Alarms from Ava cloud-native cameras, the bounding boxes showing the triggering objects are not displayed.