Release notes: Ava Aware mobile app for iOS devices 2.0.0 beta
Last modified: Wednesday December 02, 2020.
Learn about new features and any issues found in testing for this Aware app for iPhone and iPad devices.
The Aware app for iPhone and iPad is designed for use on iPhones, and its use on iPad devices is not currently supported.
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About this release
(back to top)This is the public release of the Ava Aware Mobile App for iOS devices.
| Release label | Release date | Software build number |
|---|---|---|
| Aware app for iPhone and iPad devices (Available from the App Store) | December 02, 2020 | Version 2.0.0 |
What's new
(back to top)Receive notifications and remotely view video and alarms from your Ava Aware deployments on your iOS mobile device.
To receive notifications on your iOS mobile device, you must ensure your Ava Aware deployment has
With the Ava Aware mobile app, you are no longer tied to your desk for these tasks. Securely receive notifications about alarms and anomalies on your cellular device and view the accompanying video for these events.
You can also view the video feeds from any cameras connected to your Ava Aware deployments.
| Feature | Description | Added in |
|---|---|---|
| Add Ava cloud-native cameras | When connected to your Ava Aware deployment, you can now add Ava cloud-native cameras from your mobile device. | iOS App 2.0.0 |
| Edit camera settings | Adjust the settings for any of the cameras connected to your Ava Aware deployment. Whether you have an on-premise or a cloud deployment, you can now see and edit the same camera settings from your mobile device as you can when viewing your deployment from a desktop or laptop computer. | iOS App 2.0.0 |
| Biometric authentication | You can now use the biometric authentication methods you have set up on your iOS device to authenticate and log into the Aware app for iPhone and iPad. | iOS App 1.1.0 |
| View system alarms | View alarms relating to server issues or camera connection issues from the Aware mobile app | iOS App 1.1.0 |
| Change temporary passwords | When you set up a new user in Ava Aware, you can choose to have them assigned a temporary password for first login. New users can now use the temporary password to log into the Aware mobile app, and can then create a new password from within the app. | iOS App 1.1.0 |
| Ava re-branding | The Ava Security Ava Aware Mobile App has been re-branded to become the Ava Aware Mobile App. | iOS App 1.0.2 |
| Stability updates | This release includes updates to improve the stability of the Ava Aware mobile app. | iOS App 1.0.0 |
| Supportability updates | This release includes updates to improve the supportability of the Ava Aware mobile app. | iOS App 1.0.0 |
Getting started with the app
(back to top)To use the Ava Aware mobile app for Apple devices, you must already have a user profile set up for the Ava Aware deployments you want to monitor, with at least the following permissions:
- View live video
- View historic video
- View devices in video view
- View alarms
To test, and to start using the Ava Aware mobile app for iOS devices:
- From your Apple iOS device, navigate to the App Store and search for Ava Aware.
- Install the App.
- Connect to your Ava Aware deployment: enter your server name (for example, aware-test-server) in the
Deployment name field. - Tap
NEXT . - Enter your Ava Aware
Username andPassword . - Tap
SIGN IN .
Resolved issues
These issues have been resolved:
| Reference | Resolution | Resolved in |
|---|---|---|
| 6790 | Following feedback from customers, the default option to | iOS App 1.1.1 |
| 6768 | An issue where some customers could not log into their Ava Aware deployment from the Aware app for iPhone and iPad has been resolved. | iOS App 1.1.1 |
| 5280 | Issues where, depending on the logged in user, their roles and assigned permissions, and the configuration of the rules, some users did not receive notifications on their mobile devices have been resolved. | iOS App 1.0.1 |
| 5248 | An issue where, when you acknowledged an alarm, it did not get updated immediately has been resolved. | iOS App 1.0.1 |
| 4852 | An issue where, if you viewed an alarm or anomaly for one deployment, and then switched to another deployment, the new deployment showed 0 devices has been resolved. | iOS App 1.0.1 |
| 5280 | Issues where, depending on the logged in user, their roles and assigned permissions, and the configuration of the rules, some users did not receive notifications on their mobile devices have been resolved. | iOS App 1.0.1 |
| 5248 | An issue where, when you acknowledged an alarm, it did not get updated immediately has been resolved. | iOS App 1.0.1 |
| 4852 | An issue where, if you viewed an alarm or anomaly for one deployment, and then switched to another deployment, the new deployment showed 0 devices has been resolved. | iOS App 1.0.1 |
| 4845 | An issue where occasionally, you saw a green block over part of the view from your cameras has been resolved. | iOS App 1.0.0 |
| 4840 | An issue where, if during a login attempt, the user navigates back before the Ava Aware login request returned, the login flow sometimes crashed has been resolved. Workaround: Do not navigate back during the login process. | iOS App 1.0.0 |
| 4852 | An issue where, if you viewed an alarm or anomaly for one deployment, and then switched to another deployment, the new deployment showed 0 devices has been resolved. | iOS App 1.0.0 |
| 4831 | An issue where the password reset feature did not correctly reset your password has been resolved. | iOS App 1.0.0 |
Known issues
(back to top)During testing, we have found the following issues in the release.
| Reference | Issue |
|---|---|
| 5897 | Issue: When viewing previous Alarms or ended Alarms from Ava cloud-native cameras, the bounding boxes showing the triggering objects are not displayed. |
