Release notes: Ava Aware mobile app for iOS devices 2.1.0 beta

Last modified: Monday February 22, 2021.

Learn about new features, fixes, and any issues found in testing for the Aware app for iPhone and iPad devices.

The Aware app for iPhone and iPad is designed for use on iPhones, and its use on iPad devices is not currently supported.

About this release
What's new
Getting started with the app
Resolved issues

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About this release

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This is the beta release of the Ava Aware Mobile App for iOS devices.

Table 1 – App release details
Release label	Release date	Software build number
Aware app for iPhone and iPad devices (Available from https://testflight.apple.com/join/8waet1xD)	February 22, 2021	Version 2.1.0 (88)

What's new

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Receive notifications and remotely view video and alarms from your Ava Aware deployments on your iOS mobile device.

To receive notifications on your iOS mobile device, you must ensure your Ava Aware deployment has Remote access enabled.

With the Ava Aware mobile app, you are no longer tied to your desk for these tasks. Securely receive notifications about alarms and anomalies on your cellular device and view the accompanying video for these events.

You can also view the video feeds from any cameras connected to your Ava Aware deployments.

Table 2 – New features — Ava camera software release
Feature	Description	Added in
Add on-premise cameras	When connected to your on-premise Ava Aware deployment, you can now add Ava Security and third-party cameras from your mobile device.	iOS app 2.1.0 (88)
View Access control events	When Ava Aware and your access control system are integrated, you can view your access control events from your Aware mobile app.	iOS app 2.1.0 (88)
Add Ava cloud-native cameras	When connected to your Ava Aware deployment, you can now add Ava cloud-native cameras from your mobile device.	iOS app 2.0.0
Edit camera settings	Adjust the settings for any of the cameras connected to your Ava Aware deployment. Whether you have an on-premise or a cloud deployment, you can now see and edit the same camera settings from your mobile device as you can when viewing your deployment from a desktop or laptop computer.	iOS app 2.0.0
Biometric authentication	You can now use the biometric authentication methods you have set up on your iOS device to authenticate and log into the Aware app for iPhone and iPad.	iOS app 1.1.0
View system alarms	View alarms relating to server issues or camera connection issues from the Aware mobile app	iOS app 1.1.0
Change temporary passwords	When you set up a new user in Ava Aware, you can choose to have them assigned a temporary password for first login. New users can now use the temporary password to log into the Aware mobile app, and can then create a new password from within the app.	iOS app 1.1.0
Ava re-branding	The Ava Security Ava Aware Mobile App has been re-branded to become the Ava Aware Mobile App.	iOS App 1.0.2
Stability updates	This release includes updates to improve the stability of the Ava Aware mobile app.	iOS App 1.0.0
Supportability updates	This release includes updates to improve the supportability of the Ava Aware mobile app.	iOS App 1.0.0

Getting started with the app

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To use the Ava Aware mobile app for iOS devices, you must already have a user profile set up for the Ava Aware deployments you want to monitor, with at least the following permissions:

View live video
View historic video
View devices in video view
View alarms

To test the Aware app for iPhone and iPad beta versions:

From your iOS device, tap https://testflight.apple.com/join/8waet1xD.
If you already have TestFlight installed, tap ACCEPT and then install the Aware app for iPhone and iPad.
If you do not have TestFlight installed, first install TestFlight, and then join the beta by tapping the Start testing button. Accept the beta and then install the Aware app for iPhone and iPad.

To start using the Ava Aware mobile app for iOS devices:

From your Apple iOS device, navigate to the App Store and search for Ava Aware.
Install the App.
Connect to your Ava Aware deployment: enter your server name (for example, aware-test-server) in the Deployment name field.
Tap NEXT.
Enter your Ava Aware Username and Password.
Tap SIGN IN.

Resolved issues

These issues have been resolved:

Table 3 – Resolved issues - Aware app for iPhone and iPad
Reference	Resolution	Resolved in
5897	An issue where, when viewing previous Alarms or ended Alarms from Ava cloud-native cameras, the bounding boxes were not displayed has been resolved.	iOS app 2.0.0
6790	Following feedback from customers, the default option to Play Video on WiFi only has been changed to Off. This means that by default, you can view video from your Ava Aware deployment using either WiFi or Cellular data.	iOS app 1.1.1
6768	An issue where some customers could not log into their Ava Aware deployment from the Aware app for iPhone and iPad has been resolved.	iOS app 1.1.1
5280	Issues where, depending on the logged in user, their roles and assigned permissions, and the configuration of the rules, some users did not receive notifications on their mobile devices have been resolved.	iOS App 1.0.1
5248	An issue where, when you acknowledged an alarm, it did not get updated immediately has been resolved.	iOS App 1.0.1
4852	An issue where, if you viewed an alarm or anomaly for one deployment, and then switched to another deployment, the new deployment showed 0 devices has been resolved.	iOS App 1.0.1
5280	Issues where, depending on the logged in user, their roles and assigned permissions, and the configuration of the rules, some users did not receive notifications on their mobile devices have been resolved.	iOS App 1.0.1
5248	An issue where, when you acknowledged an alarm, it did not get updated immediately has been resolved.	iOS App 1.0.1
4852	An issue where, if you viewed an alarm or anomaly for one deployment, and then switched to another deployment, the new deployment showed 0 devices has been resolved.	iOS App 1.0.1
4845	An issue where occasionally, you saw a green block over part of the view from your cameras has been resolved.	iOS App 1.0.0
4840	An issue where, if during a login attempt, the user navigates back before the Ava Aware login request returned, the login flow sometimes crashed has been resolved. Workaround: Do not navigate back during the login process.	iOS App 1.0.0
4852	An issue where, if you viewed an alarm or anomaly for one deployment, and then switched to another deployment, the new deployment showed 0 devices has been resolved.	iOS App 1.0.0
4831	An issue where the password reset feature did not correctly reset your password has been resolved.	iOS App 1.0.0