Release notes: Ava Aware mobile app for Android 2.4.1 beta

Last modified: Wednesday July 07, 2021.

Learn about new features, fixes, and any issues found in testing for the Alta Video mobile app for Android devices.

The Alta Video mobile app for Android is designed for use on Android phones, and its use on Android tablet devices is not currently supported.

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About this release

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This is the beta release of the Alta Video mobile app for Android devices.

Table 1 – App release details

Release labelRelease dateSoftware build number
Alta Video mobile app for Android devices beta
(Available from the Play Store)
July 07, 2021Version 2.4.1 beta

What's new

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Receive notifications and remotely view video and alarms from your Alta Video deployments on your Android mobile device.

To receive notifications on your Android mobile device, you must ensure your Alta Video deployment has Remote access enabled.

With the Alta Video mobile app, you are no longer tied to your desk for these tasks. Securely receive notifications about alarms and anomalies on your cellular device and view the accompanying video for these events.

You can also view the video feeds from any cameras connected to your Alta Video deployments.

Table 2 – New features — Alta Video Mobile App release

FeatureDescriptionAdded in
Use two factor authentication (2FA) from your Alta Video mobile appsWhen using Alta Video version 3.7.0 or later, you can further secure access to your deployment by configuring 2FA. Alta Video mobile apps version 2.4 enable you to set up and use 2FA with your Alta Video deployment. Android app 2.4 beta

Getting started with the app

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To use the Alta Video mobile app for Android devices, you must already have a user profile set up for the Alta Video deployments you want to monitor with, as a minimum the following permissions:

  • View live video
  • View historic video
  • View devices in video view
  • View alarms

To install and use the Alta Video mobile app for Android devices:

To sign up for the beta versions of the Android app, search for Ava Aware from the Play store, and then from the App information, tap Join from the Join the beta section.

  1. Install the Alta Video mobile app on your Android device, using the usual Play Store workflows.
  2. Connect to your Alta Video deployment: enter your server name (for example, aware-test-server) in the Deployment name field.
  3. Tap NEXT.
  4. Enter your Alta Video Username and Password.
  5. Tap SIGN IN.

Resolved issues

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These issues have been resolved:

Table 3 – Resolved issues

ReferenceResolutionResolved in
—Improvements have been made to increase the stability of the app.Android app 2.4.1 beta

Known issues

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During testing, we have found the following issues in the release.

Table 4 – Known issues — Alta Video mobile app for Android

ReferenceIssue
6515Issue: If you change from viewing video over Wifi to viewing over Mobile/Cellular data, or vice versa, the video stops and does not restart until you manually scroll the timeline, or click the Move to Now button.
5264Issue: Occasionally, when there are multiple notifications, clicking on the older notifications results in a spinner being displayed on the login screen.