Release notes: Ava Aware mobile app for Android 2.8 beta

Last modified: Thursday January 13, 2022.

Learn about new features, fixes, and any issues found in testing for the Alta Video mobile app for Android devices.

The Alta Video mobile app for Android is designed for use on Android phones, and its use on Android tablet devices is not currently supported.

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About this release

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This is the beta release of the Alta Video mobile app for Android devices.

Table 1 – App release details

Release labelRelease dateSoftware build number
Alta Video mobile app for Android devices beta
(Available from the Play Store)
Thursday January 13, 2022Version 2.8 beta

What's new

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Receive notifications and remotely view video and alarms from your Alta Video deployments on your Android mobile device.

To receive notifications on your Android mobile device, you must ensure your Alta Video deployment has Remote access enabled.

With the Alta Video mobile app, you are no longer tied to your desk for these tasks. Securely receive notifications about alarms and anomalies on your cellular device and view the accompanying video for these events.

You can also view the video feeds from any cameras connected to your Alta Video deployments.

Table 2 – New features — Alta Video Mobile App release

FeatureDescriptionAdded in
Temporarily mute System alertsYou can now mute System alarms for a specified time.Android app 2.8 beta
View Sensor alarms For Alta Video deployments that include the monitoring of sensors, you can now view sensor alarms from the Alta Video mobile apps.Android app 2.8 beta

Getting started with the app

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To use the Alta Video mobile app for Android devices, you must already have a user profile set up for the Alta Video deployments you want to monitor with, as a minimum the following permissions:

  • View live video
  • View historic video
  • View devices in video view
  • View alarms

To install and use the Alta Video mobile app for Android devices:

To sign up for the beta versions of the Alta Video mobile app, search for Alta Video from the Play store, and then from the App information, tap Join from the Join the beta section.

  1. Install the Alta Video mobile app on your Android device, using the usual Play Store workflows.
  2. Connect to your Alta Video deployment: enter your server name (for example, aware-test-server) in the Deployment name field.
  3. Tap NEXT.
  4. Enter your Alta Video Username and Password.
  5. Tap SIGN IN.

Resolved issues

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These issues have been resolved:

Table 3 – Resolved issues

ReferenceResolutionResolved in
10560An issue where, for access control points that had more than one camera associated with it, you might have been shown the incorrect camera when an access control alarm triggered has been resolved.Android app 2.8
10864An issue where notifications were not displayed on devices running the Android 12 operating system has been resolved.Android app 2.7-beta2
6515An issue where, as you changed from viewing video over Wifi to viewing over Mobile/Cellular data, or vice versa, the video stopped and did not restart until you manually scrolled the timeline has been resolved.Android app 2.7 beta

Known issues

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During testing, we have found the following issues in the release.

Table 4 – Known issues — Alta Video mobile app for Android

ReferenceIssue