Release notes: Alta Video mobile app for Android 3.1.3 beta

Last modified: Thursday April 27, 2023.

Learn about new features, fixes, and any issues found in testing for the Alta Video mobile app for Android devices.

The Alta Video mobile app for Android is designed for use on Android phones, and its use on Android tablet devices is not currently supported.

Your Android phone must be running Android 7 (also known as Android N or Nougat) or later.

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About this release

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This is the beta release of the Alta Video mobile app for Android devices.

Table 1 – App release details

Release labelRelease dateSoftware build number
Alta Video mobile app for Android devices beta
(Available from the Play Store)
Wednesday April 19, 2023.Version 3.8.2 beta

What's new

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Receive notifications and remotely view video and alarms from your Alta Video deployments on your Android mobile device.

To receive notifications on your Android mobile device, you must ensure your Alta Video deployment has Remote access enabled.

With the Alta Video mobile app, you are no longer tied to your desk for these tasks. Securely receive notifications about alarms and anomalies on your cellular device and view the accompanying video for these events.

You can also view the video feeds from any cameras connected to your Alta Video deployments.

Table 2 – New features — Alta Video Mobile App release

FeatureDescriptionAdded in
Improved debug loggingTo enable the better identification of issues in the Alta Video mobile app for Android, the debug logging has been updated.Android app 3.1.3 beta
Support for additional languages You can now set your preferred language in your user profile. The Alta Video mobile app currently supports English, French, German, Italian, and Spanish.Android app 3.1.0 beta
View alarm rules and edit activation periodYou can now view alarm rules and edit their activation period from a triggered alarm or the Alarms settings.Android app 3.1.0 beta

Getting started with the app

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To use the Alta Video mobile app for Android devices, you must already have a user profile set up for the Alta Video deployments you want to monitor with, as a minimum, the following permissions:

  • View live video
  • View historic video
  • View devices in video view
  • View alarms

To install and use the Alta Video mobile app for Android devices:

To sign up for the beta versions of the Alta Video mobile app, search for Alta Video from the Play store, and then from the App information, tap Join from the Join the beta section.

  1. Install the Alta Video mobile app on your Android device, using the usual Play Store workflows.
  2. Connect to your Alta Video deployment: enter your server name (for example, aware-test-server) in the Deployment name field.
  3. Tap NEXT.
  4. Enter your Alta Video Username and Password.
  5. Tap SIGN IN.
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ReferenceResolutionResolved in version
16838An issue where metadata was not being correctly displayed on the timeline has been resolved.3.1.3 beta
16815An issue where the Ava logo was incorrectly displayed in the Android notifications has been resolved.3.1.3 beta
16757An issue where the date was incorrectly displayed has been resolved.3.1.3 beta

Known issues

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During testing, we have found the following issues in the release:

Table 3 – Known issues — Alta Video mobile app for Android

ReferenceIssue
16944Issue: On some Android devices and/or versions, the in-app language selector does not change the displayed language.
12936Issue: For cameras connected to Alta Cloud Connectors, the Info layers (People bounding boxes, Vehicle bounding boxes, or License plate detections) on the camera views are not displayed when selected.
12455Issue: When you enable live audio from the bottom right of an Avigilon Ava cloud-native camera view, the audio and video might not be smooth.