Release notes: Alta Video mobile app for Android 3.4.2 beta

Last modified: Thursday October 26, 2023..

Learn about new features, fixes, and any issues found in testing for the Alta Video mobile app for Android devices.

Receive notifications and remotely view video and alarms from your Alta Video deployments on your Android mobile device.

About this release

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This is the beta release of the Alta Video mobile app for Android devices.

Release labelRelease dateSoftware build number
Alta Video mobile app for Android devices beta
(Available from the Play Store)
Thursday October 26, 2023Version 3.4.2 beta

What's new

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These features have been added in this release:

FeatureDescriptionAdded in
Use email address as user nameWhen you first log into the Alta Video mobile app after upgrading to version 3.4, you are asked to provide and verify your email address. Once verified, your email address becomes your user name, and must subsequently be used to log into Alta Video.Android app 3.4.0 beta
Generic motion sensor supportThe Alta Video mobile app now supports generic motion sensors and you can use motion to trigger rules.Android app 3.4.0 beta
Export video from Alarms and DevicesYou can now export video clips from both the Alarms and the Devices tools.Android app 3.4.0 beta

Getting started with the app

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Compatibility

The Alta Video mobile app for Android is designed for use on Android phones, and its use on Android tablet devices is not currently supported. Your Android phone must be running Android 7 (also known as Android N or Nougat) or later.

Alta Video user permissions

To use the Alta Video mobile app for Android devices, you must already have a user profile set up for the Alta Video deployments you want to monitor with, as a minimum, the following permissions:

  • View live video
  • View historic video
  • View devices in video view
  • View alarms

Installation

To sign up for the beta versions of the Alta Video mobile app, search for Alta Video from the Play store, and then from the App information, tap Join from the Join the beta section.

  1. Install the Alta Video mobile app on your Android device, using the usual Play Store workflows.
  2. Connect to your Alta Video deployment: enter your server name (for example, aware-test-server) in the Deployment name field.
  3. Tap NEXT.
  4. Enter your Alta Video Username and Password.
  5. Tap SIGN IN.

Resolved issues

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These issues have been resolved in this release:

ReferenceResolutionResolved in version
—An issue where, on Android 14, the Alta Video mobile app for Android could crash when logging in has been resolved.3.4.2 beta
18279An issue where you might have not been able to view cameras from some sites or device groups from the Alta Video mobile app for Android has been resolved.3.4.1 beta

Known issues

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During testing, we have found the following issues in the release:

ReferenceIssue
18116

Issue: Exporting video clips from searches, alarms, and video playback fails on some OnePlus phone models.