Release notes: Alta Video 2.3.1 beta

Last modified: Friday July 24, 2020.

Learn about new features, fixes and any issues found in testing for the Alta Video software.

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About this release

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The Alta Video software provides the features for your Alta video security systems.

Table 1 – Software release details

Release labelRelease dateSoftware build number
Alta Video video management system software
version 2.3.1 beta
(Released to the Beta Upgrade channel)		July 07, 2020Alta Video: 200707_06646
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Resolved issues

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These issues have been resolved in this release:

Table 2 – Resolved issues

ReferenceResolution
5475An issue where upgrading to Alta Video 2.3.0 beta caused the Time of the week anomaly detectors to be reset and automatically retrain has been resolved.
5457

An issue where, when attempting to set the focus of a DomeDevices tool using the slider, an error message was displayed has been resolved.

5425An issue where, when searching for a vehicle, if you included an inactive device in the list of cameras being searched, you did not get any results returned has been resolved.
3646An issue where, on somethird-party PTZ cameras, Avigilon Alta Alta Video did not recognize and calibrate the zoom features has been resolved.

Software releases might include minor bug fixes that are not listed in the Resolved issues table.

Known issues

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During testing, we have found the following issues in these releases.

These software versions have been extensively tested on the Microsoft Windows 10 operating system, using the Chrome browser.

Table 3 – Known issues — Alta Video video management system

ReferenceIssue
5461Issue: When searching for Gender, the results returned from Pano cameras feature a higher than desirable level of false-positive responses. As more test clips are added to the training models, this level of false-positive will improve.
5443 Issue: If a node within a Appliance group is disconnected, you cannot upgrade the cluster.
5421

Issue: To send an email with a password reset link, you must either have Remote Access enabled, or have correctly configured the External URL.

See Manage Alta Video user access

5406

Issue: When requesting an RTSP stream, any camera view rotation that has been configured in Alta Video is ignored, and the stream uses the rotation settings from the camera.

See Local RTSP streams

5378Issue: If you position a camera icon outside of the map in Map view, and then Reset field of view and use the Advanced FOV option, you cannot reselect the camera icon, preventing you from clicking and moving the icon in Edit mode, or viewing the camera feed thumbnail in View mode.
4668Issue: When attempting to replace a camera in Alta Video, any attempt to change the device credentials are not correctly actioned.
4513Issue: If you configure a counting area using multiple sources from the same camera, or multiple sources from an encoder, Alta Video currently shows all counts as being from a single source.
3748Issue: On occasion, the Avigilon Alta analytics might briefly detect a single object as multiple objects. If this situation occurs near a line crossing count, the count could trigger on the erroneous multiple objects, leading to an incorrect count being shown.
GeneralIssue: If third-party cameras do not support the multiple streams or the GOP profiles required by the Avigilon Alta Alta Video video management system, these incompatibilities might impact the accuracy of the Avigilon Alta analytics.