Release notes: Ava Aware 3.3.3 beta

Last modified: Wednesday January 06, 2021.

Learn about new features, fixes and any issues found in testing for the Alta Video software.

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About this release

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The Alta Video software provides the features for your Alta video security systems.

Table 1 – Software release details

Release labelRelease dateSoftware build number
Alta Video software version 3.3.3 beta
(Released to the Beta Upgrade channel)
January 06, 2021Alta Video: 3_3_210106_08603

What's new

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As part of the rebranding to Alta Video, all outbound connections from your video management system to the Alta Cloud are now made to https://aware.ava.uk and its subdomains.

In this release, Alta Video provides the following features:

Table 2 – New features — Aware video management system software release

FeatureDescriptionAdded in
Direct integration with Openpath access control systems

Alta Video now directly integrates with your Openpath access control systems.

See:
Alta Video integration with Alta Access

Alta Video 3.3.0 beta
Exclude selected results from Search

You can now hide selected search results from the returned results.

See:Search by appearance
Search for line-crossing
Search for loitering
Search by Import from Rules

Alta Video 3.3.0 beta
Avigilon Ava cameras audio levels

You can now view the Avigilon Ava cameras Microphone audio levels from within the Alta Video user interface.

See:
Change camera settings in Alta Video

Alta Video 3.3.0 beta
Improvements to the first time appliance configuration wizard

When setting up your first appliance in an Appliance group, settings for SMTP and NTP servers are now used for your subsequent appliances added to the same Appliance group.

See:

Alta Video 3.3.0 beta
Improvements to the video export process

When exporting video from your Alta Video video management system you can now manually select the time ranges for the exported video. Improvements have also been made to make the timeline easier to use.

See:
Export video clips from Alta Video  

Alta Video 3.3.0 beta
Improved error notifications in Rules and Search

When using Rules and Search, you now have improved notifications of error conditions that might impact those Rules or Searches.

Alta Video 3.3.0 beta

Resolved issues

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These issues have been resolved in this release:

Table 3 – Resolved issues

ReferenceResolutionResolved in
7518An issue where, in some circumstances, you could not add Access Control Points to Alta Video has been resolved.Alta Video 3.3.3 beta
7493An issue in Alta Video Cloud where you could not save anomaly settings has been resolved.Alta Video 3.3.3 beta
Ava—350 A vulnerability has been resolved in Alta Video. Alta Video 3.3.2 beta
Ava—349

A vulnerability has been resolved in Alta Video and Avigilon Ava cameras.

Alta Video 3.3.2 beta
Ava—337

A vulnerability has been resolved in Alta Video beta.

Alta Video 3.3.2 beta
7467An issue where a 403 error was being returned when a Counts alarm or an Access Control alarm was acknowledged has been resolved.Alta Video 3.3.2 beta
4675 An issue where in some circumstances, when viewing the Alta Video user interface, users were being logged out of the user interface has been resolved.Alta Video 3.3.2 beta
7418An issue where external password lengths were previously limited to 40 characters has been resolved, with this restriction removed for email, LDAP, and access control systems.Alta Video 3.3.1 beta
7415An issue in Alta Video 3.3.0 where, when editing maps in Map view you could not see or add Counts has been resolved.Alta Video 3.3.1 beta
7409An issue where, from Avigilon Ava cloud-native cameras, Alta Video displayed an incorrect error overlay on the video for all shared links has been resolved.Alta Video 3.3.1 beta
7406An issue where, after creating a new Line crossing Count, you could not edit the line position has been resolved.Alta Video 3.3.1 beta
7378An issue where, when creating a new Server group, the Site was not correctly set up has been resolved.Alta Video 3.3.1 beta
Ava—345 A vulnerability has been resolved in Alta Video and Alta Cloud. Alta Video 3.3.0 beta
Ava—341 A vulnerability has been resolved in Alta Video and Alta Cloud. Alta Video 3.3.0 beta
Ava—335 A vulnerability has been resolved in Alta Video. Alta Video 3.2.3 beta
Ava—327 A vulnerability has been resolved in Alta Video. Alta Video 3.2.3 beta
6765An issue where, when attempting to edit Anomaly settings for devices in Device groups connected to another appliance in a cluster, the edits were not correctly saved has been resolved.Alta Video 3.2.3 beta
Ava—330 A vulnerability has been resolved in Alta Video. Alta Video 3.2.2 beta
7086In issue where, if you did not define a name for a new user, the user was named "Default" has been resolved. You now have to define the name for the new user.Alta Video 3.2.1 beta
7077An issue where the text {cam} was displayed instead of the camera name when attempting to configure the camera orientation in Map view has been resolved.Alta Video 3.2.1 beta
7076An issue where, upon upgrade to Alta Video 3.2.0, and then refreshing the screen, the First Time Experience screens were erroneously displayed has been resolved.Alta Video 3.2.1 beta
7072An issue where you might not have been able to automatically login to your third-party cameras using the Alta Video Camera Proxy has been resolved.Alta Video 3.2.1 beta
7071An issue where, when opening or searching for devices in the Devices tool, unrelated Sites became selected has been resolved. Alta Video 3.2.1 beta
Ava—322 A vulnerability has been resolved in Alta Video. Alta Video 3.2.1 beta
Ava—320 A vulnerability has been resolved in Alta Video. Alta Video 3.2.1 beta
6753An issue where you could not manually override the Don't record setting in a Device configuration has been resolved.Alta Video 3.2.0 beta

Software releases might include minor bug fixes that are not listed in the Resolved issues table.

Known issues

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During testing, we have found the following issues in this release.

These software versions have been extensively tested on the Microsoft Windows 10 operating system, using the Chrome and Microsoft Edge browsers.

Table 4 – Known issues — Alta Video video management system

ReferenceIssue
7365Issue: If you perform a search from a maximized view in the Devices or the Map view tool, when you return to the view a spinner is displayed.
6911Issue: If you set a dewarped panoramic view in Video view, and then move to another Aware tab, occasionally, when you return to Video view, the panoramic view resets to Globe view.
6735Issue: When using Avigilon Ava cloud-native cameras, any system alarms or 123 Counts rules that are triggered do not include the thumbnail images in the email notifications.
6232Issue: When using the delete recordings function to delete all recordings including bookmarks, all the video and metadata are deleted, but the bookmark items themselves are not removed.
5817Issue: In Alta Video, you can rotate the view from an Avigilon Ava camera in 90° steps. However, from the Avigilon Ava camera software, you can only rotate the view in 180° steps. Attempting to apply rotations from both the Alta Video software and from the Avigilon Ava camera software can cause the camera rotation to become out of sync.
5461Issue: When searching for Gender, the results returned from Pano cameras feature a higher than desirable level of false-positive responses. As more test clips are added to the training models, this level of false-positive will improve.
5406

Issue: When requesting an RTSP stream, any camera view rotation that has been configured in Alta Video is ignored, and the stream uses the rotation settings from the camera.

See:
Local RTSP streams

GeneralIssue: If third-party cameras do not support the multiple streams or the GOP profiles required by the Avigilon Alta Alta Video video management system, these incompatibilities might impact the accuracy of the Avigilon Alta analytics.