Release notes: Alta Video 6.3.0 beta
Last modified: Thursday October 12, 2023.
Learn about new features, fixes and any issues found in testing for the Alta Video security solution
Aware Beta Program
(back to top)The Alta Video Beta Program allows customers and partners to receive pre-release versions of the software containing the latest new features and fixes. As a member of the Alta Video Beta Program, you have the opportunity to provide feedback on these features and fixes, helping us to drive improvements to the product. To sign up, send a message to AwareBeta@motorolasolutions.com.
Avigilon Alta User Research
(back to top)By joining the Avigilon Alta User Research program, you provide key feedback on the features and design of Alta Video. To find out more about this program, and to sign up, see https://www.avigilon.com/what-is-avigilon-alta-user-research.
About this release
(back to top)Installing this release will upgrade Alta Video video management systems, and, if needed to maintain feature compatibility, any Alta cameras associated with your deployment.
These software packages have been released to the Beta Upgrade Channel:
| Release label | Release date | Software build number |
|---|---|---|
| Alta Video software version 6.3.0 beta | Thursday October 12, 2023. | Alta Video: 6_3_231012_18094 |
| Alta cameras software version 6.3.0 beta | Thursday October 12, 2023. | Alta cameras: 6_3_231012_21828 |
What's new
(back to top)In this release, Alta Video provides the following features:
| Feature | Description | Added in version |
|---|---|---|
| Replace Avigilon cloud-native cameras |
In the event of a fault developing on a camera, you can now replace Avigilon Ava and Avigilon Alta cloud-native cameras in your deployment. See Swap out a broken camera in Alta Video.
You can only replace a camera with another with the same number of sources — you cannot, for example, replace an Avigilon Ava Quad camera with a camera with only one source, or replace a single source camera with a Quad camera. | 6.3.0 |
| Create system rules for cameras that cannot store video | You can now create system rules for cameras that don't report an SD card failure but cannot store video. See Create rules for Camera issues. | 6.3.0 |
| Create alarms for tire screeches | You can now create audio analytics rules to alert you to the sound of screeching tires. See Create rules for sound detection. | 6.3.0 |
Software releases might include minor bug fixes that are not listed in the Resolved issues table.
Known issues
(back to top)During testing, we have found the following issues in these software packages:
| Reference | Issue | Software |
|---|---|---|
| 18423 | Issue: When adding speakers, you might see a | Alta Video |
| 18417 | Issue: Recently added cameras might not show their detailed network information in Alta Video. Workaround: Using the cameras' IP address and its credentials (shown in | Alta Video |
| 18412 | Issue: Secondary node Cloud Connectors are unable to be backed up. | Alta Video |
| 17994 | Issue: When exporting very long video clips, the duration of the exported video might not match the timeframe set. | Alta Video |
| 17993 | Issue: Exporting video from cloud backups sometimes fails. | Alta Video |
| 17582 | Issue: When attempting to put an Avigilon Ava Flex camera that is connected over WiFi into ONVIF mode, the IP address might change. | Avigilon Ava Flex |
| 17522 | Issue: When opening multiple external links, you can only download video from the last-opened link. | Alta Video |
| 17464 | Issue: Uploading map files in .svg or .svgz formats to Map view is not supported. | Alta Video |
| 17464 | Issue: Uploading map files in .svg or .svgz formats to Map view is not supported. | Alta Video |
| 16626 | Issue: After a software update, any line-crossing counts might reset to zero. | Alta Video |
| — | Issue: As the localized text in the Alta Video user interface is added, there may be instances where some English terms still appear in the translated versions, or where the translated text might not correctly fit or align within the user interface design. Email AwareBeta@motorolasolutions.com if you can suggest any improvements for the translations. | Alta Video |
| 16234 | Issue: In some environmental situations, Avigilon Ava Bullet cameras might display some flickering and banding. | Avigilon Ava cameras |
| 16184 | Aware now correctly saves the images used in loitering, line-crossing, and appearance rules. However, for older searches before this issue was resolved, you might need to re-upload the image to use for the loitering, line-crossing, or appearance search. | Alta Video |
| 14459, 15879 | Issue: Line crossing and area of interest inconsistencies when rotating the camera view.
Avigilon Alta recommend that you check all your rules and counting areas to ensure they are working correctly, and if any do not trigger, should have those lines and areas of interest corrected manually. | Alta Video |
| 15566 | Issue: The Counts tool might take some time to update with count data. | Alta Video |
| 14427 | Issue: For the Avigilon Ava Quad camera, you can configure the IR settings for each source, when they should be per device. This means that whichever source you use to make the final IR configuration settings is the one that is used, and the settings for the other sources are ignored. | Avigilon Ava Quad |
| 13925 | Issue: If the Flex LED brightness is turned up, and the camera is placed close to a reflective surface, then the camera may oscillate between day and night mode. Workaround: Either reposition the camera, or reduce the LED brightness. | Avigilon Ava Flex |
| 13738 | Issue: When adding third-party cameras to Alta Video using the Workaround: If a third-party camera fails to be added correctly, try again using the | Alta Video |
| — | Due to changes to the way audio is recorded and replayed:
| Alta Video mobile app for Android |
| 13171 | Issue: If you export the footage from an alarm that includes audio, the clip might stutter when switching between uninteresting and interesting video on some video players. | Alta Video |
| 12274 | Issue: If you export a video clip that includes audio recordings, the volume of the audio is very low. | |
| 12255 | Issue: You cannot currently associate an Avigilon Ava camera connected to one Cloud Connector with a third-party camera with inbuilt or connected speaker attached to another Cloud Connector, or associate an Avigilon Ava cloud-native camera with a speaker. | Alta Video |
| 12196 | Issue: In some circumstances, a camera may lose its overlay settings during an upgrade and the overlay might not show until you have toggled it off and then re-enabled it. | Alta Video |
| 11515 | Issue: When you edit any of the counts, for example, to add a new camera to an existing counts area, when you save the changes, the counts are briefly set to 0, before displaying the correct counts total. | Alta Video |
| 10410 | Issue: When you export video that includes footage that switches from one resolution to another, there is a small gap between the sections of video. | Alta Video |
| 10087 | Issue: When you apply a maximum streaming quality to cameras connected to an Ava Cloud Connector, the setting is ignored, and the maximum available resolution is used. | Alta Video |
| General | Issue: If third-party cameras do not support the multiple streams or the GOP profiles required by the Aware video management system, these incompatibilities might impact the accuracy of the Ava analytics. | Alta Video |
