Release notes: Ava Aware mobile app for iOS devices 2.1.0 beta
Last modified: Monday February 22, 2021.
Learn about new features, fixes, and any issues found in testing for the Alta Video app for iPhone and iPad devices.
The Alta Video app for iPhone and iPad is designed for use on iPhones, and its use on iPad devices is not currently supported.
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About this release
(back to top)This is the
| Release label | Release date | Software build number |
|---|---|---|
| Alta Video app for iPhone and iPad devices | February 22, 2021 | Version 2.1.0 |
What's new
(back to top)Receive notifications and remotely view video and alarms from your Alta Video deployments on your iOS mobile device.
To receive notifications on your iOS mobile device, you must ensure your Alta Video deployment has
With the Alta Video mobile app, you are no longer tied to your desk for these tasks. Securely receive notifications about alarms and anomalies on your cellular device and view the accompanying video for these events.
You can also view the video feeds from any cameras connected to your Alta Video deployments.
| Feature | Description | Added in |
|---|---|---|
| Add on-premise cameras | When connected to your on-premise Alta Video deployment, you can now add Avigilon Alta and third-party cameras from your mobile device. | iOS app 2.1.0 (88) |
| View Access control events | When Alta Video and your access control system are integrated, you can view your access control events from your Alta Video mobile app. | iOS app 2.1.0 (88) |
| Add Avigilon Ava cloud-native cameras | When connected to your Alta Video deployment, you can now add Avigilon Ava cloud-native cameras from your mobile device. | iOS app 2.0.0 |
| Edit camera settings | Adjust the settings for any of the cameras connected to your Alta Video deployment. Whether you have an on-premise or a cloud deployment, you can now see and edit the same camera settings from your mobile device as you can when viewing your deployment from a desktop or laptop computer. | iOS app 2.0.0 |
| Biometric authentication | You can now use the biometric authentication methods you have set up on your iOS device to authenticate and log into the Alta Video app for iPhone and iPad. | iOS app 1.1.0 |
| View system alarms | View alarms relating to server issues or camera connection issues from the Alta Video mobile app | iOS app 1.1.0 |
| Change temporary passwords | When you set up a new user in Alta Video, you can choose to have them assigned a temporary password for first login. New users can now use the temporary password to log into the Alta Video mobile app, and can then create a new password from within the app. | iOS app 1.1.0 |
| Ava re-branding | The Avigilon Alta Alta Video Mobile App has been re-branded to become the Alta Video Mobile App. | iOS App 1.0.2 |
| Stability updates | This release includes updates to improve the stability of the Alta Video mobile app. | iOS App 1.0.0 |
| Supportability updates | This release includes updates to improve the supportability of the Alta Video mobile app. | iOS App 1.0.0 |
Getting started with the app
(back to top)To use the Alta Video mobile app for iOS devices, you must already have a user profile set up for the Alta Video deployments you want to monitor, with at least the following permissions:
- View live video
- View historic video
- View devices in video view
- View alarms
To test the Alta Video app for iPhone and iPad beta versions:
- From your iOS device, tap https://testflight.apple.com/join/8waet1xD.
- If you already have TestFlight installed, tap
ACCEPT and then install the Alta Video app for iPhone and iPad.
If you do not have TestFlight installed, first install TestFlight, and then join the beta by tapping theStart testing button. Accept the beta and then install the Alta Video app for iPhone and iPad.
To start using the Alta Video mobile app for iOS devices:
- From your Apple iOS device, navigate to the App Store and search for Alta Video.
- Install the App.
- Connect to your Alta Video deployment: enter your server name (for example, aware-test-server) in the
Deployment name field. - Tap
NEXT . - Enter your Alta Video
Username andPassword . - Tap
SIGN IN .
Resolved issues
These issues have been resolved:
| Reference | Resolution | Resolved in |
|---|---|---|
| 5897 | An issue where, when viewing previous Alarms or ended Alarms from Avigilon Ava cloud-native cameras, the bounding boxes were not displayed has been resolved. | iOS app 2.0.0 |
| 6790 | Following feedback from customers, the default option to | iOS app 1.1.1 |
| 6768 | An issue where some customers could not log into their Alta Video deployment from the Alta Video app for iPhone and iPad has been resolved. | iOS app 1.1.1 |
| 5280 | Issues where, depending on the logged in user, their roles and assigned permissions, and the configuration of the rules, some users did not receive notifications on their mobile devices have been resolved. | iOS App 1.0.1 |
| 5248 | An issue where, when you acknowledged an alarm, it did not get updated immediately has been resolved. | iOS App 1.0.1 |
| 4852 | An issue where, if you viewed an alarm or anomaly for one deployment, and then switched to another deployment, the new deployment showed 0 devices has been resolved. | iOS App 1.0.1 |
| 5280 | Issues where, depending on the logged in user, their roles and assigned permissions, and the configuration of the rules, some users did not receive notifications on their mobile devices have been resolved. | iOS App 1.0.1 |
| 5248 | An issue where, when you acknowledged an alarm, it did not get updated immediately has been resolved. | iOS App 1.0.1 |
| 4852 | An issue where, if you viewed an alarm or anomaly for one deployment, and then switched to another deployment, the new deployment showed 0 devices has been resolved. | iOS App 1.0.1 |
| 4845 | An issue where occasionally, you saw a green block over part of the view from your cameras has been resolved. | iOS App 1.0.0 |
| 4840 | An issue where, if during a login attempt, the user navigates back before the Alta Video login request returned, the login flow sometimes crashed has been resolved. Workaround: Do not navigate back during the login process. | iOS App 1.0.0 |
| 4852 | An issue where, if you viewed an alarm or anomaly for one deployment, and then switched to another deployment, the new deployment showed 0 devices has been resolved. | iOS App 1.0.0 |
| 4831 | An issue where the password reset feature did not correctly reset your password has been resolved. | iOS App 1.0.0 |
