Release notes: Ava Aware mobile app for iOS devices 2.10 beta

Last modified: Thursday October 06, 2022.

Learn about new features, fixes, and any issues found in testing for the Alta Video app for iPhone and iPad devices.

The Alta Video app for iPhone and iPad is designed for use on iPhones, and its use on iPad devices is not currently supported.

Your iPhone must be running iOS version 14 or later.

To receive notifications about new software releases and vulnerability advisories, subscribe at Avigilon Alta - Software updates and security advisories.

About this release

(back to top)

This is the beta release of the Alta Video app for iPhone and iPad devices.

Table 1 – App release details

Release labelRelease dateSoftware build number
Alta Video app for iPhone and iPad devices
(Available from https://testflight.apple.com/join/8waet1xD)
Thursday October 06, 2022Version 2.10 beta

What's new

(back to top)

Receive notifications and remotely view video and alarms from your Alta Video deployments on your iOS mobile device.

To receive notifications on your iOS mobile device from your on-premise Alta Video deployment, you must ensure your deployment has Remote access enabled.

With the Alta Video mobile app, you are no longer tied to your desk for these tasks. Securely receive notifications about alarms and anomalies on your cellular device and view the accompanying video for these events.

You can also view the video feeds from any cameras connected to your Alta Video deployments.

Table 2 – New features — Avigilon Ava camera software release

FeatureDescriptionAdded in
Auto-hide timeline in landscape viewWhen you have your iOS device configured to auto-rotate your screen, the timeline is automatically hidden when a camera is viewed in landscape mode. Click Show timeline to view the timeline.iOS app 2.10 beta
Audio playback from non-cloud connected Avigilon Ava camerasYou can now play back audio from Avigilon Ava cameras connected to your system via Alta Cloud Connectors.iOS app 2.10 beta
Support for Avigilon Ava Quad camerasThe Alta Video app for iPhone and iPad has been updated to support the Avigilon Ava Quad cameras.iOS app 2.10 beta

Getting started with the app

(back to top)

To use the Alta Video mobile app for iOS devices, you must already have a user profile set up for the Alta Video deployments you want to monitor, with at least the following permissions:

  • View live video
  • View historic video
  • View devices in video view
  • View alarms

To test the Alta Video app for iPhone and iPad beta versions:

  1. From your iOS device, tap https://testflight.apple.com/join/8waet1xD.
  2. If you already have TestFlight installed, tap ACCEPT and then install the Alta Video app for iPhone and iPad.
    If you do not have TestFlight installed, first install TestFlight, and then join the beta by tapping the Start testing button. Accept the beta and then install the Alta Video app for iPhone and iPad.

To start using the Alta Video mobile app for iOS devices:

  1. From your Apple iOS device, navigate to the App Store and search for Alta Video.
  2. Install the App.
  3. Connect to your Alta Video deployment: enter your server name (for example, aware-test-server) in the Deployment name field.
  4. Tap NEXT.
  5. Enter your Alta Video Username and Password.
  6. Tap SIGN IN.

Resolved issues

(back to top)

These issues have been resolved:

Table 3 – Resolved issues - Alta Video app for iPhone and iPad

ReferenceResolutionResolved in
Ava-693

A vulnerability has been resolved in Alta Video app for iPhone and iPad 2.10 beta.

This vulnerability only existed in the initial iOS 2.10 beta release — no other versions were impacted.

See:

Security advisories

iOS app 2.10 beta
13232An issue where, if you do not have the iOS Mail app configured, you could not send the Alta Video mobile app log bundle to Support has been resolved by allowing you to download the log bundle so that it can then be attached to an email message using your preferred email system.iOS app 2.10 beta