Release notes: Ava Aware mobile app for iOS devices 2.5 beta
Last modified: Monday August 09, 2021.
Learn about new features, fixes, and any issues found in testing for the Alta Video app for iPhone and iPad devices.
The Alta Video app for iPhone and iPad is designed for use on iPhones, and its use on iPad devices is not currently supported.
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About this release
(back to top)This is the
Release label | Release date | Software build number |
---|---|---|
Alta Video app for iPhone and iPad devices | July 15, 2021 | Version 2.5 |
What's new
(back to top)Receive notifications and remotely view video and alarms from your Alta Video deployments on your iOS mobile device.
To receive notifications on your iOS mobile device from your on-premise Alta Video deployment, you must ensure your deployment has
With the Alta Video mobile app, you are no longer tied to your desk for these tasks. Securely receive notifications about alarms and anomalies on your cellular device and view the accompanying video for these events.
You can also view the video feeds from any cameras connected to your Alta Video deployments.
Feature | Description | Added in |
---|---|---|
Log into your Alta Video deployment using SSO | This release of the Ava Aware mobile apps extends single sign-on (SSO) to enable you to log into your Alta Video Cloud deployment using SSO from your mobile device. | iOS app 2.5 |
Getting started with the app
(back to top)To use the Alta Video mobile app for iOS devices, you must already have a user profile set up for the Alta Video deployments you want to monitor, with at least the following permissions:
- View live video
- View historic video
- View devices in video view
- View alarms
To test the Alta Video app for iPhone and iPad beta versions:
- From your iOS device, tap https://testflight.apple.com/join/8waet1xD.
- If you already have TestFlight installed, tap
ACCEPT and then install the Alta Video app for iPhone and iPad.
If you do not have TestFlight installed, first install TestFlight, and then join the beta by tapping theStart testing button. Accept the beta and then install the Alta Video app for iPhone and iPad.
To start using the Alta Video mobile app for iOS devices:
- From your Apple iOS device, navigate to the App Store and search for Alta Video.
- Install the App.
- Connect to your Alta Video deployment: enter your server name (for example, aware-test-server) in the
Deployment name field. - Tap
NEXT . - Enter your Alta Video
Username andPassword . - Tap
SIGN IN .
Known issues
(back to top)During testing, we have found the following issues in the release.
Reference | Issue |
---|---|
9829 | Issue: When attempting to view the stream from a camera that is connected to your Alta Video via an Alta Cloud Connector, the metadata from the camera is not shown in the timeline. |
9461 | Issue: When using the Alta Video app for iPhone and iPad on iPhone 12, 12 Pro, and 12 Pro Max devices running iOS 14.6, the screen freezes and does not update when playing video. We currently have an open support case with Apple about this issue. |