Release notes: Ava Aware mobile app for iOS devices 2.7.2 beta

Last modified: Thursday December 02, 2021.

Learn about new features, fixes, and any issues found in testing for the Alta Video app for iPhone and iPad devices.

The Alta Video app for iPhone and iPad is designed for use on iPhones, and its use on iPad devices is not currently supported.

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About this release

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This is the beta release of the Alta Video Mobile App for iOS devices.

Table 1 – App release details

Release labelRelease dateSoftware build number
Alta Video app for iPhone and iPad devices
(Available from https://testflight.apple.com/join/8waet1xD) 		Thursday December 02, 2021.Version 2.7.2 beta

What's new

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Receive notifications and remotely view video and alarms from your Alta Video deployments on your iOS mobile device.

To receive notifications on your iOS mobile device from your on-premise Alta Video deployment, you must ensure your deployment has Remote access enabled.

With the Alta Video mobile app, you are no longer tied to your desk for these tasks. Securely receive notifications about alarms and anomalies on your cellular device and view the accompanying video for these events.

You can also view the video feeds from any cameras connected to your Alta Video deployments.

Table 2 – New features — Avigilon Ava camera software release

FeatureDescriptionAdded in
Stability improvements To maintain compatibility with planned new Alta Video Cloud features, changes have been made to the Alta Video app for iPhone and iPad.iOS app 2.7.1 beta
Factory reset cameras when you delete themIf you choose to delete a camera from your aware deployment using the Alta Video app for iPhone and iPad, you can now choose to also factory-reset the camera.iOS app 2.7 beta
View security eventsEvents generated from rules configured as a Security Event within Alta Video are now shown in the Alta Video app for iPhone and iPad. iOS app 2.7 beta
Control Access Control Points from the Alta Video mobile appChange the state of your Access Control Points directly from the Alta Video app for iPhone and iPad.iOS app 2.7 beta
Open an access control alarm from the Alta Video mobile appWhen an access control event is ongoing, open the alarm from Alta Video app for iPhone and iPad and , if appropriate, grant access from the app.iOS app 2.7 beta
Play back video from Cloud StoragePlay back video from the Avigilon Ava cloud-native camera, Alta Cloud Connector or from Cloud Storage on the Alta Video app for iPhone and iPad .iOS app 2.7 beta

Getting started with the app

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To use the Alta Video mobile app for iOS devices, you must already have a user profile set up for the Alta Video deployments you want to monitor, with at least the following permissions:

  • View live video
  • View historic video
  • View devices in video view
  • View alarms

To test the Alta Video app for iPhone and iPad beta versions:

  1. From your iOS device, tap https://testflight.apple.com/join/8waet1xD.
  2. If you already have TestFlight installed, tap ACCEPT and then install the Alta Video app for iPhone and iPad.
    If you do not have TestFlight installed, first install TestFlight, and then join the beta by tapping the Start testing button. Accept the beta and then install the Alta Video app for iPhone and iPad.

To start using the Alta Video mobile app for iOS devices:

  1. From your Apple iOS device, navigate to the App Store and search for Alta Video.
  2. Install the App.
  3. Connect to your Alta Video deployment: enter your server name (for example, aware-test-server) in the Deployment name field.
  4. Tap NEXT.
  5. Enter your Alta Video Username and Password.
  6. Tap SIGN IN.

Resolved issues

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These issues have been resolved:

Table 3 – Resolved issues - Alta Video app for iPhone and iPad

ReferenceResolutionResolved in
—An issue where the app could randomly crash has been resolved.iOS app 2.7.2 beta
10968An issue where users with only View live video permissions were presented with an empty Devices list has been resolved.iOS app 2.7.2 beta
Ava—511

A vulnerability has been resolved in the Alta Video app for iPhone and iPad.

iOS app 2.6 beta
9461

An issue when using the Alta Video app for iPhone and iPad on iPhone 12, 12 Pro, and 12 Pro Max devices running iOS 14.6, where the screen freezes and does not update when playing 4K video has been resolved by reducing the video stream to 2K resolution for these devices.

In addition, we currently have an open support case with Apple about this issue.

iOS app 2.6 beta