Release notes: Ava Aware mobile app for iOS devices 2.9.0 beta

Last modified: Thursday May 19, 2022.

Learn about new features, fixes, and any issues found in testing for the Alta Video app for iPhone and iPad devices.

The Alta Video app for iPhone and iPad is designed for use on iPhones, and its use on iPad devices is not currently supported.

About this release
What's new
Getting started with the app

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About this release

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This is the beta release of the Alta Video Mobile App for iOS devices.

Table 1 – App release details
Release label	Release date	Software build number
Alta Video app for iPhone and iPad devices (Available from https://testflight.apple.com/join/8waet1xD)	Thursday May 19, 2022	Version 2.9.0 beta

What's new

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Receive notifications and remotely view video and alarms from your Alta Video deployments on your iOS mobile device.

To receive notifications on your iOS mobile device from your on-premise Alta Video deployment, you must ensure your deployment has Remote access enabled.

With the Alta Video mobile app, you are no longer tied to your desk for these tasks. Securely receive notifications about alarms and anomalies on your cellular device and view the accompanying video for these events.

You can also view the video feeds from any cameras connected to your Alta Video deployments.

Table 2 – New features — Avigilon Ava camera software release
Feature	Description	Added in
License plate recognition (LPR) events viewable on the Alta Video mobile apps	View the event list generated from LPR-configured cameras in the Alta Video app for iPhone and iPad. If the LPR detection triggered an alarm by matching a configured rule, you can also see the license plate information from the app.	iOS app 2.9.0 beta
Listen to live and recorded audio on the Alta Video mobile apps	When your Alta Video deployment is configured to stream live audio from your Avigilon Ava cloud-native cameras, you can now listen to live audio from Devices, or recorded audio from Alarms on the Alta Video app for iPhone and iPad.	iOS app 2.9.0 beta
You can now set your timezone from the Alta Video mobile apps	You can now configure your preferred timezone from your User profile settings for the Alta Video app for iPhone and iPad. Tap Settings, and then open User profile.	iOS app 2.9.0 beta

Getting started with the app

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To use the Alta Video mobile app for iOS devices, you must already have a user profile set up for the Alta Video deployments you want to monitor, with at least the following permissions:

View live video
View historic video
View devices in video view
View alarms

To test the Alta Video app for iPhone and iPad beta versions:

From your iOS device, tap https://testflight.apple.com/join/8waet1xD.
If you already have TestFlight installed, tap ACCEPT and then install the Alta Video app for iPhone and iPad.
If you do not have TestFlight installed, first install TestFlight, and then join the beta by tapping the Start testing button. Accept the beta and then install the Alta Video app for iPhone and iPad.

To start using the Alta Video mobile app for iOS devices:

From your Apple iOS device, navigate to the App Store and search for Alta Video.
Install the App.
Connect to your Alta Video deployment: enter your server name (for example, aware-test-server) in the Deployment name field.
Tap NEXT.
Enter your Alta Video Username and Password.
Tap SIGN IN.

Table 3 – Resolved issues - Alta Video app for iPhone and iPad
Reference	Resolution	Resolved in
—	An issue where the app could randomly crash has been resolved.	iOS app 2.7.2 beta
10968	An issue where users with only View live video permissions were presented with an empty Devices list has been resolved.	iOS app 2.7.2 beta
Ava—511	A vulnerability has been resolved in the Alta Video app for iPhone and iPad.	iOS app 2.6 beta
9461	An issue when using the Alta Video app for iPhone and iPad on iPhone 12, 12 Pro, and 12 Pro Max devices running iOS 14.6, where the screen freezes and does not update when playing 4K video has been resolved by reducing the video stream to 2K resolution for these devices. In addition, we currently have an open support case with Apple about this issue.	iOS app 2.6 beta