Release notes: Ava Aware mobile app for iOS devices 2.9.1 beta

Last modified: Monday July 04, 2022.

Learn about new features, fixes, and any issues found in testing for the Alta Video app for iPhone and iPad devices.

The Alta Video app for iPhone and iPad is designed for use on iPhones, and its use on iPad devices is not currently supported.

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About this release

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This is the beta release of the Alta Video app for iPhone and iPad devices.

Table 1 – App release details

Release labelRelease dateSoftware build number
Alta Video app for iPhone and iPad devices
(Available from https://testflight.apple.com/join/8waet1xD)		Monday July 04, 2022Version 2.9.1 beta

What's new

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Receive notifications and remotely view video and alarms from your Alta Video deployments on your iOS mobile device.

To receive notifications on your iOS mobile device from your on-premise Alta Video deployment, you must ensure your deployment has Remote access enabled.

With the Alta Video mobile app, you are no longer tied to your desk for these tasks. Securely receive notifications about alarms and anomalies on your cellular device and view the accompanying video for these events.

You can also view the video feeds from any cameras connected to your Alta Video deployments.

Table 2 – New features — Avigilon Ava camera software release

FeatureDescriptionAdded in
License plate recognition (LPR) events viewable on the Alta Video mobile appsView the event list generated from LPR-configured cameras in the Alta Video app for iPhone and iPad. If the LPR detection triggered an alarm by matching a configured rule, you can also see the license plate information from the app.iOS app 2.9.0 beta
Listen to live and recorded audio on the Alta Video mobile appsWhen your Alta Video deployment is configured to stream live audio from your Avigilon Ava cloud-native cameras, you can now listen to live audio from Devices, or recorded audio from Alarms on the Alta Video app for iPhone and iPad.iOS app 2.9.0 beta
You can now set your timezone from the Alta Video mobile appsYou can now configure your preferred timezone from your User profile settings for the Alta Video app for iPhone and iPad. Tap Settings, and then open User profile.iOS app 2.9.0 beta

Getting started with the app

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To use the Alta Video mobile app for iOS devices, you must already have a user profile set up for the Alta Video deployments you want to monitor, with at least the following permissions:

  • View live video
  • View historic video
  • View devices in video view
  • View alarms

To test the Alta Video app for iPhone and iPad beta versions:

  1. From your iOS device, tap https://testflight.apple.com/join/8waet1xD.
  2. If you already have TestFlight installed, tap ACCEPT and then install the Alta Video app for iPhone and iPad.
    If you do not have TestFlight installed, first install TestFlight, and then join the beta by tapping the Start testing button. Accept the beta and then install the Alta Video app for iPhone and iPad.

To start using the Alta Video mobile app for iOS devices:

  1. From your Apple iOS device, navigate to the App Store and search for Alta Video.
  2. Install the App.
  3. Connect to your Alta Video deployment: enter your server name (for example, aware-test-server) in the Deployment name field.
  4. Tap NEXT.
  5. Enter your Alta Video Username and Password.
  6. Tap SIGN IN.

Resolved issues

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These issues have been resolved:

Table 3 – Resolved issues - Alta Video app for iPhone and iPad

ReferenceResolutionResolved in
13233An issue where, when creating a new Aware deployment from the Alta Video app for iPhone and iPad, not all cloud regions were shown has been resolved.iOS app 2.9.1 beta
13039An issue where live streams would not load on some iPhone models running iOS 15.5 and using certain cellular carriers has been resolved.iOS app 2.9.1 beta