Release notes: Alta Video mobile app for iPhone 3.0.2 beta

Last modified: Wednesday March 15, 2023.

Learn about new features, fixes, and any issues found in testing for the Alta Video app for iPhone and iPad devices.

Using the Alta Video app for iPhone and iPad on iPad devices is not currently supported.

Your iPhone must be running iOS version 14 or later.

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About this release

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This is the beta release of the Alta Video app for iPhone and iPad devices.

Table 1 – App release details

Release labelRelease dateSoftware build number
Alta Video app for iPhone and iPad devices
(Available from https://testflight.apple.com/join/8waet1xD)		Wednesday March 15, 2023Version 3.0.2 beta

What's new

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Receive notifications and remotely view video and alarms from your Alta Video deployments on your iOS mobile device.

To receive notifications on your iOS mobile device from your on-premise Alta Video deployment, you must ensure your deployment has Remote access enabled.

With the Alta Video mobile app, you are no longer tied to your desk for these tasks. Securely receive notifications about alarms and anomalies on your cellular device and view the accompanying video for these events.

You can also view the video feeds from any cameras connected to your Alta Video deployments.

Table 2 – New features — Alta Video Mobile App release

FeatureDescriptionAdded in
Ava Aware mobile app re-branded as Alta Video app for iPhone and iPad

Ava Aware has been re-branded as Avigilon Alta Video app for iPhone and iPad.

See: https://www.avasecurity.com/blog/avigilon-brand-transition-faqs

iPhone app 3.0.2 beta
Flex camera onboarding experience

You can now send Wi-Fi credentials to an Avigilon Ava Flex camera using Bluetooth from the Alta Video app for iPhone and iPad.

See: Ava Flex power and connection options

iPhone app 3.0.0 beta
Mobile SearchYou can now search video from the Alta Video mobile apps.iPhone app 3.0.0 beta

Getting started with the app

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To use the Alta Video mobile app for iOS devices, you must already have a user profile set up for the Alta Video deployments you want to monitor, with at least the following permissions:

  • View live video
  • View historic video
  • View devices in video view
  • View alarms

To test the Alta Video app for iPhone and iPad beta versions:

  1. From your iOS device, tap https://testflight.apple.com/join/8waet1xD.
  2. If you already have TestFlight installed, tap ACCEPT and then install the Alta Video app for iPhone and iPad.
    If you do not have TestFlight installed, first install TestFlight, and then join the beta by tapping the Start testing button. Accept the beta and then install the Alta Video app for iPhone and iPad.

To start using the Alta Video mobile app for iOS devices:

  1. From your Apple iOS device, navigate to the App Store and search for Alta Video.
  2. Install the App.
  3. Connect to your Alta Video deployment: enter your server name (for example, aware-test-server) in the Deployment name field.
  4. Tap NEXT.
  5. Enter your Alta Video Username and Password.
  6. Tap SIGN IN.

Resolved issues

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These issues have been resolved:

Table 3 – Resolved issues - Alta Video app for iPhone and iPad

ReferenceResolutionResolved in
15948An issue where audio alarms were not playing on the Alta Video app for iPhone and iPad has been resolved.3.0.1 beta
—General stability improvements.3.0.1 beta