Main Unit LED Indicators
Connection Status LED Indicator
Once connected to the network, the green Connection Status LED indicator will display the progress in connecting to the Network Video Management software.
The following table describes what the LED indicator shows:
Connection State | Connection Status LED Indicator | Description |
---|---|---|
Obtaining IP Address |
One short flash every second |
Attempting to obtain an IP address. |
Discoverable |
Two short flashes every second |
Obtained an IP address but not connected to the Network Video Management software. |
Upgrading Firmware |
Two short flashes and one long flash every second |
Updating the firmware. |
Connected |
On |
The default connected setting can be changed to Off using the camera's web user interface. |
Troubleshooting Network Connections and LED Behavior
For any of the below LED behaviors, ensure that the camera is getting power and is using a good network cable before trying another solution.
LED Behavior | Suggested Solution |
---|---|
Green LED is off and amber is on |
Perform a factory reset of the camera using the physical firmware revert button. Resetting through the camera's web interface will not produce the desired result. |
Both LEDs are off and the camera is not connected or streaming video |
Check the (Undefined variable: webUI_camera.general) setup page in the camera's web interface to ensure the LEDs are not disabled. If the LEDs are not disabled, perform a factory reset of the camera using the physical firmware revert button. Resetting through the camera's web interface will not produce the desired result. |
Both LEDs are blinking several times at the same time, then pause and repeat the blinking |
Perform a factory reset of the camera using the physical firmware revert button. Resetting through the camera's web interface will not produce the desired result. |
A different LED blinking pattern than those described above |
Perform a factory reset of the camera using the physical firmware revert button. Resetting through the camera's web interface will not produce the desired result. |
Imager Connection LED Indicators
On the main unit, just above the HD BNC connectors are LED indicators for the HD BNC connection status. There is a separate LED for each of the two HD BNC connections. For the location of these LEDs, see Rear View.
When an HD BNC connection is active, the LED will be on. The LED will be off when there is no active HD BNC connection.
Troubleshooting Imager Connections and LED Behavior
If you have made an HD BNC connection and the LED remains off, try the following solutions:
-
Disconnect and reconnect the HD BNC cable to both the imager and the main unit.
-
Ensure the HD BNC connections are secure.
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Check if the HD BNC cable has been damaged.