Edit your Alta Video user settings
Last modified: Wednesday February 19, 2025.
As an Alta Video Operator or Administrator, you can configure your personal user settings.
Watch how enable smooth playback to view multiple clips:
Edit your Alta Video user settings
- Log in to Alta Video.
- Click your initials in the menu bar.
- Select
Alta Video settings .
A dialog opens, with the following tabs:General settings Preferences Timestamp & Measurement Currency formatting (if the deployment has point-of-sale integrations)Controls
- From the
General settings tab:- View your user information.
- Update your location information.
- Enter or update your
Phone details. - Reset your preferences.
- Turn on
Two factor authentication (2FA) for your personal account. 2FA can be required and added by your system administrator.
- From the
Preferences tab:- Select your preferred language.
- Limit how many cameras can play back video at any one time.
- Only increase this above four if your workstation is capable of playing multiple video streams simultaneously.
- Choose the
Fast playback mode , selecting eitherReduced frame rate orAll frames .Using
All frames forFast playback mode uses more network bandwidth. Only use this mode if your workstation is sufficiently powerful. - Choose the
Path for video streams. Turning off Smartpath can reduce the latency of video playback for users without local network access to cameras.Smart : Alta Video determines the best route with minimal latency, including attempting a local connection.Direct : Alta Video attempts a local connection only.Relay : Alta Video quickly selects an available relay with a higher potential latency.
- Choose your
Preferred playback location .- When viewing or exporting video, you can choose to use video stored on the device or video backed up to the cloud.
- For devices on networks with low bandwidth, remotely viewing or exporting video from cloud backups might have better performance than playback or export from a device.
- For more information, see Preferred playback location.
- Select the interface color theme.
- Enable a notification sound.
- Show your interest in participating in Alta Video surveys.
- From the
Timestamp & Measurement page:- Select your preferred measurement units, either
Metric orImperial .
Alta Video shows sensor readings, such as temperature, in the seleceted units. - Choose how timezones are displayed in Alta Video:
- For deployments where all cameras are in the same timezone, select
Based on current location . - For deployments where you have sites in different timeszones, select
Camera Location (Defined per site) . - Alternatively,
Manually set user location . - To see additional time information in the timelines, select
Show additional time info .
- Select your preferred measurement units, either
- From the
Currency formatting page (if available):- Choose how Alta Video displays currency values, positive and negative numbers, and decimals.
- From
Controls , you can see the Alta Video keyboard shortcuts and game controller mappings for pan-tilt-zoom cameras. - Select
Done .