Edit your Alta Video user settings

Last modified: Wednesday February 19, 2025.

As an Alta Video Operator or Administrator, you can configure your personal user settings.

Watch how enable smooth playback to view multiple clips:

Edit your Alta Video user settings

1. Log in to Alta Video.
2. Click your initials in the menu bar.
3. Select Alta Video settings.
   A dialog opens, with the following tabs:
   • General settings
   • Preferences
   • Timestamp & Measurement
   • Currency formatting (if the deployment has point-of-sale integrations)
   • Controls
4. From the General settings tab:
   • View your user information.
   • Update your location information.
   • Enter or update your Phone details.
   • Reset your preferences.
   • Turn on Two factor authentication (2FA) for your personal account. 2FA can be required and added by your system administrator.
5. From the Preferences tab:
   • Select your preferred language.
   • Limit how many cameras can play back video at any one time.
     • Only increase this above four if your workstation is capable of playing multiple video streams simultaneously.
   • Choose the Fast playback mode, selecting either Reduced frame rate or All frames.

     Using All frames for Fast playback mode uses more network bandwidth. Only use this mode if your workstation is sufficiently powerful.

   • Choose the Path for video streams. Turning off Smartpath can reduce the latency of video playback for users without local network access to cameras.
     • Smart: Alta Video determines the best route with minimal latency, including attempting a local connection.
     • Direct: Alta Video attempts a local connection only.
     • Relay: Alta Video quickly selects an available relay with a higher potential latency.
   • Choose your Preferred playback location.
     • When viewing or exporting video, you can choose to use video stored on the device or video backed up to the cloud.
     • For devices on networks with low bandwidth, remotely viewing or exporting video from cloud backups might have better performance than playback or export from a device.
     • For more information, see Preferred playback location.
   • Select the interface color theme.
   • Enable a notification sound.
   • Show your interest in participating in Alta Video surveys.
6. From the Timestamp & Measurement page:
   • Select your preferred measurement units, either Metric or Imperial.
     Alta Video shows sensor readings, such as temperature, in the seleceted units.
   • Choose how timezones are displayed in Alta Video:
   • For deployments where all cameras are in the same timezone, select Based on current location.
   • For deployments where you have sites in different timeszones, select Camera Location (Defined per site).
   • Alternatively, Manually set user location.
   • To see additional time information in the timelines, select Show additional time info.
7. From the Currency formatting page (if available):
   • Choose how Alta Video displays currency values, positive and negative numbers, and decimals.
8. From Controls, you can see the Alta Video keyboard shortcuts and game controller mappings for pan-tilt-zoom cameras.
9. Select Done.