Updating Alta Video

Last modified: Friday September 15, 2023.

To ensure that your Alta cloud-based video security solution is performing at its best, it is important that the software is regularly updated to ensure that any security patches, bug fixes, and new features are available.

Usually, when your Alta Video deployment is updated, any Alta cameras that are attached to your deployment are also updated, ensuring that security patches and bug fixes that apply to the cameras are also installed.

Using the Alta Video user interface, you can define the frequency and timing of the updates. See Preferred maintenance period.

Normally, we release our software updates gradually. It might take up to two weeks for your deployment to upgrade after we announce a software release. See Alta Video software release notes.

However, updates always follow your preferred maintenance period. For example, if your deployment is configured to update every Tuesday evening, then your deployment will update on the first or second Tuesday following the release. See Preferred maintenance period.

For releases that include security fixes, the roll-out schedule is accelerated, and all deployments will receive the update during the first upgrade window.

If an update has been made available to your deployment, you can manually trigger its installation. See Software version.