Updating Alta Video

Last modified: Friday September 15, 2023.

To ensure that your Alta cloud-based video security solution is performing at its best, it is important that the software is regularly updated to ensure that any security patches, bug fixes, and new features are available.

Usually, when your Alta Video deployment is updated, any Alta cameras that are attached to your deployment are also updated, ensuring that security patches and bug fixes that apply to the cameras are also installed.

Using the Alta Video user interface, you can define the frequency and timing of the updates. See Task — Configure your preferred Maintenance period.

Normally, updates for Alta Video and Alta cameras are rolled out to customer deployments over the course of a few days. This means that your deployments might not upgrade on the day the software release is announced.

The full roll out for each release can take between one and two weeks to reach all deployments. However, the updates always follow the configured maintenance period for your deployment. For example, if your deployment is configured to update weekly, overnight on a Tuesday, then your deployment will update on either the first or second Tuesday following the release.

For releases that include security fixes, the roll-out schedule is accelerated, and all deployments will receive the update during the first upgrade window.

If an update has been made available to your deployment, you can manually trigger its installation. See Task — Check the software version.