Release notes: Alta Video 6.8.2 beta
Last modified: Friday April 12, 2024
- Aware Beta Program
- Avigilon Alta User Research
- About this release
- What's new
- Updated domains
- Alta Cloud Connector BIOS and iDRAC updates
- Resolved issues
- Known issues
Learn about new features, fixes and any issues found in testing for the Alta Video security solution
Aware Beta Program
(back to top)The Alta Video Beta Program allows customers and partners to receive pre-release versions of the software containing the latest new features and fixes. As a member of the Alta Video Beta Program, you have the opportunity to provide feedback on these features and fixes, helping us to drive improvements to the product. To find out more about the Alta Video Beta Program, and to sign up, see https://security.avigilon.com/avigilon-alta-beta-program.
Avigilon Alta User Research
(back to top)By joining the Avigilon Alta User Research program, you provide key feedback on the features and design of Alta Video. To find out more about this program, and to sign up, see https://www.avigilon.com/what-is-avigilon-alta-user-research.
About this release
(back to top)Installing this release will upgrade Alta Video video management systems, and, if needed to maintain feature compatibility, any Alta cameras associated with your deployment.
These software packages have been released to the
| Release label | Release date | Software build number |
|---|---|---|
| Alta Video software version 6.8.2 beta | Thursday April 11, 2024 | Alta Video: 6_8_240411_19276 |
| Alta cameras software version 6.8.2 beta | Thursday April 11, 2024 | Alta cameras: 6_8_240410_23362 |
What's new
(back to top)In this release, Alta Video provides the following features:
| Feature | Description | Added in version |
|---|---|---|
| Avigilon Alta H5A Multisensor cloud native cameras | The Avigilon Alta H5A Multisensor cloud native cameras are now supported in Alta Video. See: | 6.7 |
| Manually triggered webhooks | You can now set a webhook as a user-operable trigger and assign it to cameras. Users can activate it from video feeds of those cameras or any camera associated with a rule using that webhook. See Create webhooks to send Alta Video notifications. | 6.8.2 |
| Bag detection analytics | The search and rules tools now detect footage of people carrying bags. See Search by appearance and Create rules for appearance. | 6.8.0 |
| Device configuration reports | To check the configuration of a deployment, you can now download a CSV report about any connected cameras, access control devices, sensors, speakers, or POS systems. See Export configuration reports for devices connected to Alta Video. | 6.8.0 |
| New TURN server data regions | To improve video quality, a partner can now set the regional location of the TURN servers used by Aware to be different from the default location associated with the data region of the deployment. See Alta Video data residency and Change deployment settings in DMP. | 6.8.0 |
Updated domains
As we unify Avigilon Alta video and Alta access, alta.avigilon.com will become the main domain used by Avigilon Alta Video and other Avigilon Alta services. Update your firewall rules to include this domain and its subdomains.
For the complete list of domains used, see:
Ports required by Avigilon Ava and Avigilon Alta cloud-native cameras
Ports required by Alta Cloud Connectors
Ports required by Avigilon Ava cameras connected to Alta Cloud Connectors
Client connections
Alta Cloud Connector BIOS and iDRAC updates
For customers with Alta Video Cloud Connector A2000 or Alta Video Cloud Connector A3000 servers, Dell recommends that if the BIOS and iDRAC firmware versions are lower than BIOS v2.17.1 and iDRAC9 v6.10.30.20, the BIOS and iDRAC firmware is updated.
See https://www.dell.com/support/kbdoc/en-us/000215873/update-poweredge-bios-and-idrac-for and https://www.dell.com/support/kbdoc/en-us/000134013/dell-poweredge-update-the-firmware-of-single-system-components-remotely-using-the-idrac for further details.
Resolved issues
(back to top)This release resolves these issues:
| Reference | Resolution | Resolved in version |
|---|---|---|
| 20073 | An issue where you could not delete webhooks has been resolved. | 6.8.2 |
| 20069 | An issue where changes to a webhook device list only appeared after refreshing the browser page has been resolved. | 6.8.2 |
| 20021 | An issue that stopped Cloud Connectors during start up has been resolved. | 6.8.2 |
| 20008 | An issue where an Alta camera might crash when trying to bookmark a video clip has been resolved. | 6.8.2 |
| 19859 | An issue where Cloud Connectors did not restart after being shut down has been resolved. | 6.8.2 |
| 19854 | An issue where Avigilon Ava Quad Camera names did not display in Video view has been resolved. | 6.8.2 |
| 20042 | An issue where the drop-down camera list in Video view might close unexpectedly has been resolved. | 6.8.1 |
| 20006 | An issue where Alta Video did not register user acknowledgment from pop-up alerts has been resolved. | 6.8.1 |
| Alta-Aware-1150 | A vulnerability has been resolved in Alta Video and cameras. | 6.8.1 |
| 19950 | An issue where the reachability test during a connectivity test on Cloud Connectors always failed has been resolved. | 6.8.0 |
| 19794 | An issue where line crossing rules could produce higher than expected counts after cameras reconnected to Alta Video has been resolved. | 6.8.0 |
| 19478 | An issue where third-party cameras connected to a Cloud Connector might change their zoom settings after an Alta Video update has been resolved. | 6.8.0 |
Software releases might include minor bug fixes that are not listed in the Resolved issues table.
Known issues
(back to top)During testing, we have found the following issues in these software packages:
| Reference | Issue | Software |
|---|---|---|
| 20049 | Alta Video always shows the amount of saved clips on Avigilon Ava Flex cameras as 0%. | Alta Video and Alta cameras |
| 19861 | Due to changes in the analytics model, searches made in version 6.8.0 will not match footage recorded in earlier Aware versions. | Alta Video and Alta cameras |
| 19860 | Due to changes in the analytics model, image rules created in earlier Aware versions will not work after upgrading to 6.8.0 or later. | Alta Video and Alta cameras |
| 19185 | Changing camera rotation settings from within Alta Video might cause the camera to crash. | Alta Video and Alta cameras |
| 19180 | Recorded audio for audio alarms from cameras set to record | Alta Video |
| 19179 | Webhooks sent from Alta Video for Generic sensor updates do not have the required bearer token and fail authentication. | Alta Video |
| 19176 | Line crossing rules might not function as expected in rotated Avigilon Ava cloud-connector cameras after upgrading to Alta Video 6.5.0. | Alta cameras |
| 19136 | Live and playback video streams in the Alta Cloud Connector UI do not play. | Alta Video |
| 19133 | Nedap access control system integrations stop working in Alta Video shortly after set up. | Alta Video |
| 18625 | After upgrading to Alta Video 6.4.0, the position of line-crossing rules and areas of interest might appear to be misplaced for non-cloud-native Alta cameras and third-party cameras. The video analytics for these rules are unaffected, and the issue should resolve itself an hour after upgrading. | Alta Video |
| 18412 | Issue: Secondary node Cloud Connectors are unable to be backed up. | Alta Video |
| 17994 | Issue: When exporting very long video clips, the duration of the exported video might not match the timeframe set. | Alta Video |
| 17993 | Issue: Exporting video from cloud backups sometimes fails. | Alta Video |
| 17582 | Issue: When attempting to put an Avigilon Ava Flex camera that is connected over WiFi into ONVIF mode, the IP address might change. | Avigilon Ava Flex |
| 16626 | Issue: After a software update, any line-crossing counts might reset to zero. | Alta Video |
| 16234 | Issue: In some environmental situations, Avigilon Ava Bullet cameras might display some flickering and banding. | Avigilon Ava cameras |
| 16184 | Aware now correctly saves the images used in loitering, line-crossing, and appearance rules. However, for older searches before this issue was resolved, you might need to re-upload the image to use for the loitering, line-crossing, or appearance search. | Alta Video |
| 13925 | Issue: If the Flex LED brightness is turned up, and the camera is placed close to a reflective surface, then the camera may oscillate between day and night mode. Workaround: Either reposition the camera, or reduce the LED brightness. | Avigilon Ava Flex |
| 13738 | Issue: When adding third-party cameras to Alta Video using the Workaround: If a third-party camera fails to be added correctly, try again using the | Alta Video |
| 13171 | Issue: If you export the footage from an alarm that includes audio, the clip might stutter when switching between uninteresting and interesting video on some video players. | Alta Video |
| 12274 | Issue: If you export a video clip that includes audio recordings, the volume of the audio is very low. | |
| 12255 | Issue: You cannot currently associate an Avigilon Ava camera connected to one Cloud Connector with a third-party camera with inbuilt or connected speaker attached to another Cloud Connector, or associate an Avigilon Ava cloud-native camera with a speaker. | Alta Video |
| 11515 | Issue: When you edit any of the counts, for example, to add a new camera to an existing counts area, when you save the changes, the counts are briefly set to 0, before displaying the correct counts total. | Alta Video |
| 10410 | Issue: When you export video that includes footage that switches from one resolution to another, there is a small gap between the sections of video. | Alta Video |
| 10087 | Issue: When you apply a maximum streaming quality to cameras connected to an Ava Cloud Connector, the setting is ignored, and the maximum available resolution is used. | Alta Video |
| — | Issue: As the localized text in the Alta Video user interface is added, there may be instances where some English terms still appear in the translated versions, or where the translated text might not correctly fit or align within the user interface design. Email AwareBeta@motorolasolutions.com if you can suggest any improvements for the translations. | Alta Video |
| — | Due to changes to the way audio is recorded and replayed:
| Alta Video mobile app for Android |
| General | Issue: If third-party cameras do not support the multiple streams or the GOP profiles required by the Aware video management system, these incompatibilities might impact the accuracy of the Ava analytics. | Alta Video |
