Release notes: Alta Aware 7.1.6 beta

Last modified: Tuesday October 08, 2024.

As we continue to unify the Avigilon Alta cloud products, we are renaming Alta Aware as Alta Video and the Alta Control Center as Alta Access to make navigating between your products easier.

Learn about new features, fixes and any issues found in testing for the Alta Video security solution beta software.

Aware Beta Program

The Alta Video Beta Program allows customers and partners to receive pre-release versions of the software containing the latest new features and fixes. As a member of the Alta Video Beta Program, you have the opportunity to provide feedback on these features and fixes, helping us to drive improvements to the product. To find out more about the Alta Video Beta Program, and to sign up, see https://security.avigilon.com/avigilon-alta-beta-program.

Avigilon Alta User Research

By joining the Avigilon Alta User Research program, you provide key feedback on the features and design of Alta Video. To find out more about this program, and to sign up, see https://www.avigilon.com/what-is-avigilon-alta-user-research.

About this release

Installing this release will upgrade Alta Video video management systems, and, if needed to maintain feature compatibility, any Avigilon Ava cameras associated with your deployment.

These software packages have been released to the Beta Upgrade Channel:

Release labelRelease dateSoftware build number
Alta Video software version 7.1.6Tuesday October 08, 2024.Alta Video: 7_1_241007_20499
Camera modelRelease dateSoftware build number
Ava Compact Tuesday October 08, 2024.Avigilon Ava cameras: 7_1_241004_24708
Alta H5A Multisensor Tuesday October 08, 2024.Avigilon Ava cameras: 7_1_241003_24697
Alta H6SL Tuesday October 08, 2024.Avigilon Ava cameras: 7_1_241003_24697
Alta H5A Modular Tuesday October 08, 2024.Avigilon Ava cameras: 7_1_241003_24697
Ava Quad camerasTuesday October 08, 2024.Avigilon Ava cameras: 7_1_241003_24697
Ava DomeTuesday October 08, 2024.Avigilon Ava cameras: 7_1_241003_24697
Ava BulletTuesday October 08, 2024.Avigilon Ava cameras: 7_1_241003_24697
Ava 360Tuesday October 08, 2024.Avigilon Ava cameras: 7_1_241003_24697
Ava FlexTuesday October 08, 2024.Avigilon Ava cameras: 7_1_241003_24697

What's new

In this release, Alta Video provides the following features:

FeatureDescriptionAdded in version
Additional face search regionsThe Alta Aware Face Search feature has now been enabled for use in additional regions. About: Alta Aware Face search and Geographic areas for Alta Aware Face search for details.7.1.6 beta
Improved camera managementOnce your Avigilon Ava or Avigilon Alta camera has been connected to your Alta Video deployment, the local camera web user interface (accessible from the IP address for each camera) is non-editable, and can only be used to view the configuration of the camera. After onboarding your camera to Alta Video, use the Devices tool to make changes to camera settings. See Change camera settings in Alta Video.7.1.6 beta
Site details in device configuration reportsAlta Video now exports site details in device configuration reports. For more information about exporting device reports, see How to: Export configuration reports for devices connected to Aware.7.1.6 beta
Improved SD card error reportingWe have improved the specificity and wording of camera SD card errors. See Camera error messages.7.1.6 beta

Updated domains

As we unify Avigilon Alta video and Alta access, alta.avigilon.com will become the main domain used by Avigilon Alta Aware and other Avigilon Alta services. Update your firewall rules to include this domain and its subdomains.

For the complete list of domains used, see:
Ports required by Avigilon Ava and Avigilon Alta cloud-native cameras
Reference: Ports required by Alta Cloud Connectors
Ports required by Avigilon Ava cameras connected to Alta Cloud Connectors
Client connections

Alta Cloud Connector BIOS and iDRAC updates

For customers with Alta A2000 Cloud Connector or Alta A3000 Cloud Connector servers, Dell recommends that if the BIOS and iDRAC firmware versions are lower than BIOS v2.17.1 and iDRAC9 v6.10.30.20, the BIOS and iDRAC firmware is updated.

See https://www.dell.com/support/kbdoc/en-us/000215873/update-poweredge-bios-and-idrac-for and https://www.dell.com/support/kbdoc/en-us/000134013/dell-poweredge-update-the-firmware-of-single-system-components-remotely-using-the-idrac for further details.

Resolved issues

This release resolves these issues:

ReferenceResolutionResolved in version
AVA-6174An issue where emails for triggered rules that included Image health alerts incorrectly showed "Unknown Device Error" has been resolved.7.1.6 beta
AVA-5489An issue where the infrared on Quad camera would not turn on has been resolved. 7.1.6 beta
AVA-5763An issue where switching between Alta Video tool tabs caused the Device tool to show historical footage as live video and historical footage to persist in live playback has been resolved.7.1.6 beta
AVA-5758An issue where walls did not display in Map view has been resolved.7.1.6 beta
AVA-5340An issue where Alta Video ran slowly with Video view open has been resolved.7.1.6 beta
AVA-5175An issue where you could not remove a camera from a System Rule in Aware has been resolved.7.1.6 beta
AVA-5066An issue where the control of pan-tilt-zoom cameras became slow or erratic after adjustment within Alta Video has been resolved.7.1.6 beta
AVA-4834An issue where CIFS camera backups stopped 24 hours after configuration has been resolved.7.1.6 beta
AVA-4753We have added timeout settings to control the sensitivity of camera connection rules triggering on unstable networks. For more information, see How to: Create rules for Camera issues.7.1.6 beta
AVA-3859An issue where C·Cure could not unlock an access point has been resolved.7.1.6 beta

Software releases might include minor bug fixes that are not listed in the Resolved issues table.

Known issues

During testing, we have found the following issues in these software packages:

ReferenceIssueSoftware
AVA-4811Alta Video shows an unverified SD card warning and cannot access a dual-SD card camera with only one working SD card.Alta Video
AVA-4718Device connectivity tests from Alta Video fail with a browser timeout error.Alta Video
AVA-4647Alert dialogs for audit log alarms in the Alta Video Alarms tool do not open.Alta Video
AVA-4217It might take a long time for an Avigilon Alta cloud-native camera to start working when it replaces a camera using the replace camera option in the Devices tool. After replacement, rebooting the camera might allow it to connect to Alta Video faster.Alta Video
AVA-4200It is possible to create a user role with no system permissions and assign it to an administrator user group.Alta Video
AVA-4099Occurrence count rules do not trigger with new count rules.Alta Video
AVA-4076In some circumstances, line crossing counts can increase by very large amounts.Alta Video
AVA-4010After selecting an object in the quick search tool and clicking Search, the Search tool opens but does not begin a similarity search, Alta Video
20358Issue: Spinners show when trying to play footage from Cloud Backup.Alta Video
19136Issue: Live and playback video streams in the Alta Cloud Connector UI do not play.Alta Video
18412Issue: Secondary node Cloud Connectors are unable to be backed up.Alta Video
17994Issue: When exporting very long video clips, the duration of the exported video might not match the timeframe set.Alta Video
16234Issue: In some environmental situations, Avigilon Ava Bullet cameras might display some flickering and banding.Avigilon Ava cameras
13171Issue: If you export the footage from an alarm that includes audio, the clip might stutter when switching between uninteresting and interesting video on some video players.Alta Video