Release notes: Alta Video 7.4.0 beta
Last modified: Monday February 10, 2025.
- Alta Video Beta Program
- Avigilon Alta User Research
- About this release
- What's new
- Updated domains
- Alta Cloud Connector BIOS and iDRAC updates
- Resolved issues
- Known issues
As we continue to unify the Avigilon Alta cloud products, we are renaming Alta Aware as Alta Video and the Alta Control Center as Alta Access to make navigating between your products easier.
The Avigilon Alta Beta documentation has moved to beta-aware.docs.alta.avigilon.com
Learn about new features, fixes and any issues found in testing for the Alta Video security solution
Alta Video Beta Program
The Alta Video Beta Program allows customers and partners to receive pre-release versions of the software containing the latest new features and fixes. As a member of the Alta Video Beta Program, you have the opportunity to provide feedback on these features and fixes, helping us to drive improvements to the product. To find out more about the Alta Video Beta Program, and to sign up, see https://security.avigilon.com/avigilon-alta-beta-program.
Avigilon Alta User Research
By joining the Avigilon Alta User Research program, you provide key feedback on the features and design of Alta Video. To find out more about this program, and to sign up, see https://www.avigilon.com/what-is-avigilon-alta-user-research.
About this release
Installing this release will upgrade Alta Video deployments, and, if needed to maintain feature compatibility, any Alta cameras associated with your deployment.
These software packages have been released to the
| Release label | Release date | Software build number |
|---|---|---|
| Alta Video software version 7.4.0 beta | Monday February 10, 2025. | Alta Video: 7_4_250210_21394 |
| Camera model | Release date | Build number |
|---|---|---|
| Alta H6A PTZ | Monday February 10, 2025. | Alta cameras: 7_4_250210_25889 |
| Alta and Ava Cameras | Monday February 10, 2025. | Alta cameras:7_4_250210_25885 |
What's new
In this release, Alta Video provides the following features:
| Feature | Description | Added in version |
|---|---|---|
| New navigation | To continue the unification of the Alta Access and Alta Video products, the Alta Video user interface has now moved to using a left-hand navigation bar, rather than the previous top navigation bar. | 7.4.0 |
| Alta Video Download Manager | You can now use the Alta Video Download Manager to export video clips longer than 10 minutes. This enables you to pause and resume the export. See Export video clips with Alta Video Download Manager. | 7.4.0 |
| Improvements to Saved views | In Video view, the workflow to configure, share, and save the views has been improved. See Create your Video views and Select your Views in Video view . | 7.4.0 |
Updated domains
As we unify Avigilon Alta Video and Avigilon Alta Access, alta.avigilon.com will become the main domain used by Avigilon Alta Video and other Avigilon Alta services. Update your firewall rules to include this domain and its subdomains.
For the complete list of domains used, see:
Ports required by Avigilon Ava and Avigilon Alta cloud-native cameras
Reference: Ports required by Alta Cloud Connectors
Ports required by Avigilon Ava cameras connected to Alta Cloud Connectors
Client connections
Alta Cloud Connector BIOS and iDRAC updates
For customers with Alta A2000 Cloud Connector or Alta A3000 Cloud Connector servers, Dell recommends that if the BIOS and iDRAC firmware versions are lower than BIOS v2.17.1 and iDRAC9 v6.10.30.20, the BIOS and iDRAC firmware is updated.
See https://www.dell.com/support/kbdoc/en-us/000215873/update-poweredge-bios-and-idrac-for and https://www.dell.com/support/kbdoc/en-us/000134013/dell-poweredge-update-the-firmware-of-single-system-components-remotely-using-the-idrac for further details.
Resolved issues
This release resolves these issues:
| Reference | Resolution | Resolved in version |
|---|---|---|
| AVA-8839 | An issue where viewing an additional view would cause spinners to display has been resolved. | 7.4.0 |
| AVA-7440 | An issue where an audio rule could create false alarms has been resolved. | 7.4.0 |
| AVA-7050 | An issue where changing the camera protocol on some 3rd party cameras could become irreversible has been resolved. | 7.4.0 |
| AVA-6753 | An issue where some Dome cameras could crash intermittently has been resolved. | 7.4.0 |
| AVA-6603 | An issue where some cameras could display an out of focus image has been resolved. | 7.4.0 |
Software releases might include minor bug fixes that are not listed in the Resolved issues table.
Known issues
During testing, we have found the following issues in these software packages:
| Reference | Issue | Software |
|---|---|---|
| AVA-8756 | When using the download manager, a blank screen could display and the download fails. | Alta Video |
| AVA-8722 | When refreshing a page the Video View tabs can reopen after being closed. | Alta Video |
| AVA-8701 | When popping out the Video view tab, it can create an additional view, rather than maintaining the view being popped out. | Alta Video |
| AVA-8569 | When using the PTZ function to tilt the camera, the controls can become inverted. | Alta Video |
| AVA-8547 | The RTSP URL generated for non-cloud cameras could cause new streams to fail within Alta Video. | Alta Video |
| — | Fall detection and bag pick up/drop detection remain as Beta features. Contact support if you would like to trial them on your deployment. | Alta Video |
| AVA-7372 | Face search can occasionally take a few minutes to return a result when used with multiple cameras over an extended time period. | Alta Video |
| AVA-5855 | When saving a Video view, you may see a 400 Bad Request error. The saved view can still be shared and accessed. | Alta Video |
| AVA-5127 | Privacy masks for Ava Quad sources do not work on live streams or video playback. | Alta Video |
| AVA-4811 | Alta Video shows an unverified SD card warning and cannot access a dual-SD card camera with only one working SD card. | Alta Video |
| AVA-4757 | Flex cameras might go offline during an update and stop recording. Power cycling the device completes the update process. | Alta cameras |
| AVA-4734 | Existing Halo sensors do not automatically support new channels. You must re-add them to Alta Video to enable them. | Alta Video |
| AVA-4217 | It might take a long time for an Avigilon Alta cloud-native camera to start working when it replaces a camera using the replace camera option in the Devices tool. After replacement, rebooting the camera might allow it to connect to Alta Video faster. | Alta Video, Alta cameras |
| AVA-4200 | It is possible to create a user role with no system permissions and assign it to an administrator user group. | Alta Video |
