Release notes: Ava video security systems 5.7.3 beta
Last modified: Thursday March 09, 2023.
Learn about new features, fixes and any issues found in testing for the Ava video security systems beta software.
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Aware Beta Program
The Ava Aware Beta Program allows customers and partners to receive pre-release versions of the software containing the latest new features and fixes. As a member of the Ava Aware Beta Program, you have the opportunity to provide feedback on these features and fixes, helping us to drive improvements to the product. To find out more about the Ava Aware Beta Program, and to sign up, see https://www.avasecurity.com/video/aware-beta-program.
About this release
(back to top)Installing this release will upgrade Ava Aware and Ava Aware video management systems, and, if needed to maintain feature compatibility, any Ava cameras associated with your deployment.
Ava Security no longer provides major software and feature updates for standalone on-premises Ava Aware deployments.
(Ava Aware deployments are not impacted by this announcement.)
These software packages have been released to the Beta Upgrade Channel:
| Release label | Release date | Software build number |
|---|---|---|
| Ava Aware/Ava Aware software version 5.7.3 beta | Thursday March 09, 2023 | Ava Aware: 5_7_230309_16754 |
| Ava cameras/Ava cloud-native camera software version 5.7.3 beta | Thursday March 09, 2023 | Ava cameras: 5_7_230308_19963 |
What's new
(back to top)In this release, Ava Aware provides the following features:
| Feature | Description | Added in version |
|---|---|---|
| Improvements to Ava Dome heating | When connected to a PoE+ switch with sufficient power budget, the Ava Dome cameras now have improved heating, to better cope with extreme low temperatures. When insufficient power for the full heating is available, heating at a lower power occurs. | 5.7.2 |
| Flex camera onboarding experience | You can now send Wi-Fi credentials to an Ava Flex camera using Bluetooth from Ava Aware (mobile and desktop). | 5.7.0 |
| Limit IP addresses from which a user can access Ava Aware | Ava Aware Administrators can now configure allowable IP addresses from which a User group can access Ava Aware.
See: Create User groups | 5.7.0 |
| Improvements to Ava Aware Single Sign-On (SSO) | When configured to use SSO to sign into your Ava Aware deployment, you can now use Aware-based authentication.
| 5.7.0 |
| Warning for cameras that fail to upgrade | Ava Aware now displays a warning if an Ava Security camera fails to upgrade. Ava Aware will try to upgrade these cameras again when new camera software is released. | 5.7.0 |
Resolved issues
These issues have been resolved in this release:
| Reference | Resolution | Resolved in version |
|---|---|---|
| 16299 | An issue where, when you changed the | 5.7.3 |
| 16188 | An issue where it could be difficult to download count information from counts gathered across multiple cameras has been resolved. | 5.7.3 |
| 16048 | An issue where, if you edited the | 5.7.3 |
| 16267 | An issue where, in some rare circumstances, deployments that included License Plate Recognition became unavailable while upgrading has been resolved. | 5.7.2 |
| 16283 | An issue that could lead to an Ava Quad camera becoming unresponsive has been resolved. | 5.7.1 |
| 16147 | An issue where the 50Hz anti-flicker setting on an Ava camera did not reduce flickering has been resolved. | 5.7.1 |
| 15555 | An issue where an Avigilon Ava 360 camera stopped recording and reported an error for No available streams has been resolved. | 5.7.1 |
| 15784 | An issue where, when searching using the | 5.7.0 |
Software releases might include minor bug fixes that are not listed in the Resolved issues table.
Known issues
(back to top)During testing, we have found the following issues in these software packages:
| Reference | Issue | Software |
|---|---|---|
| — | Issue: As the localized text in the Ava Aware user interface is added, there may be instances where some English terms still appear in the translated versions, or where the translated text might not correctly fit or align within the user interface design. Email AwareBeta@motorolasolutions.com if you can suggest any improvements for the translations. | Ava Aware |
| 16234 | In some environmental situations, Ava Bullet cameras might display some flickering and banding. | Ava cameras |
| 16184 | Aware now correctly saves the images used in loitering, line-crossing, and appearance rules. However, for older searches before this issue was resolved, you might need to re-upload the image to use for the loitering, line-crossing, or appearance search. | Ava Aware |
| 15566 | Issue: The Counts tool might take some time to update with count data. | Ava Aware |
| 14822 | Issue: when adding a new Cloud Connector as a secondary node to an existing Cloud Connector group, it is not automatically upgraded. Workaround: Either manually upgrade the newly added Cloud Connector, or wait for the next system upgrade before adding devices to the Cloud Connector group. See Claim your Alta Cloud Connector for more information. | Cloud Connectors |
| 14427 | Issue: For the Ava Quad camera, you can configure the IR settings for each source, when they should be per device. This means that whichever source you use to make the final IR configuration settings is the one that is used, and the settings for the other sources are ignored. | Ava Quad |
| 13925 | Issue: If the Flex LED brightness is turned up, and the camera is placed close to a reflective surface, then the camera may oscillate between day and night mode. Workaround: Either reposition the camera, or reduce the LED brightness. | Ava Flex |
| 13738 | Issue: When adding third-party cameras to Ava Aware using the Workaround: If a third-party camera fails to be added correctly, try again using the | Ava Aware |
| — | Due to changes we have made to the way audio is recorded and replayed:
| Aware mobile app for Android |
| 13171 | Issue: If you export the footage from an alarm that includes audio, the clip might stutter when switching between uninteresting and interesting video on some video players. | Ava Aware |
| 12738 | Issue: If you have a map in Map view that includes inactive cameras, heatmaps might be the positioned incorrectly on the map. | Ava Aware |
| 12274 | Issue: If you export a video clip that includes audio recordings, the volume of the audio is very low. | Ava Aware |
| 12255 | Issue: You cannot currently associate an Ava camera connected to one Cloud Connector with a third-party camera with inbuilt or connected speaker attached to another Cloud Connector, or associate an Ava cloud-native camera with a speaker. | Ava Aware |
| 12196 | Issue: In some circumstances, a camera may lose its overlay settings during an upgrade and the overlay might not show until you have toggled it off and then re-enabled it. | Ava Aware |
| 11515 | Issue: When you edit any of the counts, for example, to add a new camera to an existing counts area, when you save the changes, the counts are briefly set to 0, before displaying the correct counts total. | Ava Aware |
| 10410 | Issue: When you export video that includes footage that switches from one resolution to another, there is a small gap between the sections of video. | Ava Aware |
| 10087 | Issue: When you apply a maximum streaming quality to cameras connected to an Ava Cloud Connector, the setting is ignored, and the maximum available resolution is used. | Ava Aware |
| General | Issue: If third-party cameras do not support the multiple streams or the GOP profiles required by the Aware video management system, these incompatibilities might impact the accuracy of the Ava analytics. | Ava Aware |
