Release notes: Ava Aware 3.4.4 beta

Last modified: Monday February 22, 2021.

Learn about new features, fixes and any issues found in testing for the Alta Video software.

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About this release

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The Alta Video software provides the features for your Alta video security systems.

Table 1 – Software release details

Release labelRelease dateSoftware build number
Alta Video software version 3.4.4 beta
(Released to the Beta Upgrade channel)
February 22, 2021Alta Video: 3_4_210222_09230

What's new

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In this release, Alta Video provides the following features:

Table 2 – New features — Aware video management system software release

FeatureDescriptionAdded in
Improvement to the Avigilon Ava cloud-native camera upgrade process

Avigilon Ava cloud-native cameras now retrieve upgrade packages directly from the Alta Cloud.

This change requires an outbound connection from your Avigilon Ava cloud-native cameras to storage.googleapis.com.

See: Ports required by Avigilon Ava and Avigilon Alta cloud-native cameras

Alta Video 3.4.3 beta
Set Rules and view Alarms for anomalies

Configure Rules to alert your staff and view Alarms when Alta Video detects an anomaly.

See:
Alarms tool
Create rules for anomaly detections

Alta Video 3.4.0 beta
Export video from External links

When sharing external links to video, you can allow the recipient of the link to download the clips locally.

See:

Create an External link to use with an Alta Video notification
Edit Saved Clips

Alta Video 3.4.0 beta
Improvements to Video view rotation groups

You can now pause the rotation of cameras being displayed in the panes in Video view, enabling you to better investigate potential events of interest.

See:
Create your Video views
Pause rotation in a Video view

Alta Video 3.4.0 beta
Improvements to the Alta Cloud Connector First Time Setup

The Alta Cloud Connector First Time Setup wizard has been improved to make it easier to configure cloud access to your appliances.

Alta Video 3.4.0 beta
Retention settings for Access Control

You can configure the length of time that Alta Video retains your Access Control data before deleting it.

See:
Configure access control data retention

Alta Video 3.4.0 beta
Clean up unknown files from the drives on your Alta Cloud Connectors

You can inspect and clean up unknown files from the disks installed on your appliance.


Alta Video 3.4.0 beta
Improvements to the Video view Playback speed selection

Use the new Playback speed control to select the playback speed and direction.

See:
View live video or play back recorded video

Alta Video 3.4.0 beta
External link player improvements

When you share an External link to some video footage, the Avigilon Alta External link player now includes date and time information for each included clip. Also, if enabled, the user can download video from the player.

See:
Create an External link to use with an Alta Video notification

Alta Video 3.4.0 beta
Audio analytics now includes Car Alarm detections

The new audio analytics model includes Car Alarm detections.

See:
Create rules for sound detection

Alta Video 3.4.0 beta

Resolved issues

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These issues have been resolved in this release:

Table 3 – Resolved issues

ReferenceResolutionResolved in
Ava—401 A vulnerability has been resolved in Alta Video. Alta Video 3.4.4 beta
8079An issue where some users were unable to connect Alta Video and their Openpath systems has been resolved.Alta Video 3.4.4 beta
7955An issue where, if DMP access was enabled in a deployment and was being used, you could change permissions to remove the last local administrator has been resolved.Alta Video 3.4.4 beta
7902An issue where, when an Alta Video component restarted, it did not tidy up its log files, which could have led to the disks filling up and the component failing to restart correctly has been resolved.Alta Video 3.4.4 beta
7741An issue where, in some circumstances, Alta Video failed to subscribe to streams from third-party cameras has been resolved.Alta Video 3.4.4 beta
7885An issue where Alta Video Openpath integrations were sending excessive amounts of API calls has been resolved.Alta Video 3.4.3 beta
Ava—390

A vulnerability has been resolved in Alta Video, Avigilon Ava cameras, and Alta Cloud.

Alta Video 3.4.2 beta
7852An issue where the Counts for the counting area from a single camera and the counts shown in Video view for that same camera were inconsistent has been resolved.Alta Video 3.4.2 beta
7837An issue where it was possible to create a Sound rule without selecting any of the available audio detections has been resolved.Alta Video 3.4.2 beta
7766An issue where, when configuring an anomaly rule for a camera during an ongoing alarm resulted in that rule not triggering for that, or any future anomalies on the selected camera has been resolved.Alta Video 3.4.2 beta
7820An issue where Users with Operator permissions might not be able to see any devices in the Devices list has been resolved.Alta Video 3.4.1 beta
7789An issue where Alta Video correctly triggered on Car Alarm audio detections but incorrectly displayed them as Scream detections has been resolved.Alta Video 3.4.1 beta
7784An issue where a memory leak in the anomaly detectors caused the management component to restart has been resolved.Alta Video 3.4.1 beta
7768An issue where the Avigilon Ava camera orientation dialog was erroneously displayed on Map view when setting up Compact Dome cameras has been resolved.Alta Video 3.4.1 beta
7552An issue with Alta Video access control integrations across multiple sites, where you were unable to view access control events in the Alarms page has been resolved.Alta Video 3.4.1 beta
6367An issue where, when adding a node to a single server-group cluster, the secondary node reported having no free disk space has been resolved.Alta Video 3.4.1 beta
7577An issue where, when Alta Video Cloud sent email alerts, the thumbnail images were not always attached to the email notification has been resolved.Alta Video 3.4.0 beta
7365An issue when performing a search from a maximized view in the Devices or the Map view tool, where returning to the usual view resulted in a spinner being displayed has been resolved.Alta Video 3.4.0 beta
Ava—368 A vulnerability has been resolved in Alta Video. Alta Video 3.3.5 beta
7618An issue where, if you configured a line-crossing rule and assigned it to multiple Avigilon Ava cloud-native cameras, each camera could use the line crossing settings for the other cameras has been resolved.Alta Video 3.3.4 beta
7609, 7632An issue where inconsistent search results were returned has been resolved.Alta Video 3.3.4 beta
7602An issue where you could not view the details for an Access Control event has been resolved.Alta Video 3.3.4 beta
7583An issue where anomalies might be seen for an Unknown site has been resolved.Alta Video 3.3.4 beta
7518An issue where, in some circumstances, you could not add Access Control Points to Alta Video has been resolved.Alta Video 3.3.4 beta
5606An issue where, if you replaced an Avigilon Ava camera, you were presented with Video error and Certificate not trusted messages in the Alta Video user interface has been resolved.Alta Video 3.3.4 beta
7493An issue in Alta Video Cloud where you could not save anomaly settings has been resolved.Alta Video 3.3.3 beta
Ava—350 A vulnerability has been resolved in Alta Video. Alta Video 3.3.2 beta
Ava—349

A vulnerability has been resolved in Alta Video and Avigilon Ava cameras.

Alta Video 3.3.2 beta
Ava—337

A vulnerability has been resolved in Alta Video beta.

Alta Video 3.3.2 beta
7467An issue where a 403 error was being returned when a Counts alarm or an Access Control alarm was acknowledged has been resolved.Alta Video 3.3.2 beta
4675An issue where in some circumstances, when viewing the Alta Video user interface, users were being logged out of the user interface has been resolved.Alta Video 3.3.2 beta
7418An issue where external password lengths were previously limited to 40 characters has been resolved, with this restriction removed for email, LDAP, and access control systems.Alta Video 3.3.1 beta
7415An issue in Alta Video 3.3.0 where, when editing maps in Map view you could not see or add Counts has been resolved.Alta Video 3.3.1 beta
7409An issue where, from Avigilon Ava cloud-native cameras, Alta Video displayed an incorrect error overlay on the video for all shared links has been resolved.Alta Video 3.3.1 beta
7406An issue where, after creating a new Line crossing Count, you could not edit the line position has been resolved.Alta Video 3.3.1 beta
7378An issue where, when creating a new Server group, the Site was not correctly set up has been resolved.Alta Video 3.3.1 beta
Ava—345 A vulnerability has been resolved in Alta Video and Alta Cloud. Alta Video 3.3.0 beta
Ava—341 A vulnerability has been resolved in Alta Video and Alta Cloud. Alta Video 3.3.0 beta

Software releases might include minor bug fixes that are not listed in the Resolved issues table.

Known issues

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During testing, we have found the following issues in this release.

These software versions have been extensively tested on the Microsoft Windows 10 operating system, using the Chrome and Microsoft Edge browsers.

Table 4 – Known issues — Alta Video video management system

ReferenceIssue
8018Issue: In some circumstances on a clustered deployment, if you set up a line-crossing rule on one site, and enable it from another site, when the rule triggers and you acknowledge the alarm as False, the alarm is seen on the first site, but not on the site from where it was enabled.
7983Issue: When using Alta Video Cloud to configure webhooks from Avigilon Ava cloud-native cameras, the $url value is not being included in the webhook.
7887

Issue: It was possible to create an audio rule for All unusual sounds. Such rules trigger for event types under development, and could cause spurious alarms.

Workaround: If you have Sound rules for All unusual sounds, you can edit the rule to apply to a specific type of sound, or you can delete the rule.

7756Issue: When connecting to an Access Control System after making a change (for example, updating a password), you might momentarily see an Unable to communicate with access control server message, before Alta Video then successfully connects to your Access Control System.
7628Issue: When using Alta Video access control integrations on a clustered server group, attempting to add access control to a different node in the cluster fails.
7599Issue: When using Compact Dome cameras, you might notice the camera switching between IR and non-IR mode in low light conditions.
7581Issue: On Alta Video Cloud, sometimes, after Alta Video prunes old data in line with your retention settings, old Alarms might remain, but be unable to be viewed, as the video and other information about the alarm due to the data having been removed.
7549Issue: When searching from the Video view timeline on Alta Video Cloud, when you click the forward or back 1 second icons, the video pauses and the bounding boxes disappear.
6911Issue: If you set a dewarped panoramic view in Video view, and then move to another Aware tab, occasionally, when you return to Video view, the panoramic view resets to Globe view.
6735Issue: When using Avigilon Ava cloud-native cameras, any system alarms or 123 Counts rules that are triggered do not include the thumbnail images in the email notifications.
6232Issue: When using the delete recordings function to delete all recordings including bookmarks, all the video and metadata are deleted, but the bookmark items themselves are not removed.
5461Issue: When searching for Gender, the results returned from Pano cameras feature a higher than desirable level of false-positive responses. As more test clips are added to the training models, this level of false-positive will improve.
5406

Issue: When requesting an RTSP stream, any camera view rotation that has been configured in Alta Video is ignored, and the stream uses the rotation settings from the camera.

See:
Local RTSP streams

GeneralIssue: If third-party cameras do not support the multiple streams or the GOP profiles required by the Avigilon Alta Alta Video video management system, these incompatibilities might impact the accuracy of the Avigilon Alta analytics.