Release notes: Ava video security systems 4.6.2 beta
Last modified: Wednesday February 16, 2022.
Learn about new features, fixes and any issues found in testing for the Alta video security systems
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About this release
(back to top)This Ava video security system release includes software for the:
- Alta Video and Alta Video video management systems
- Avigilon Ava cameras and Avigilon Ava cloud-native cameras
Installing this release will upgrade Alta Video and Alta Video video management systems, and, if needed to maintain feature compatibility, any Avigilon Ava cameras associated with your deployment.
| Release label | Release date | Software build number |
|---|---|---|
| Alta Video/Alta Video software version 4.6.2 | Wednesday February 16, 2022 | Alta Video: 4_6_220216_12777 |
| Avigilon Ava cameras/Avigilon Ava cloud-native camera software version 4.6.2 | Wednesday February 16, 2022 | Avigilon Ava cameras: 4_6_220216_15767 |
These software packages have been released to the
What's new
(back to top)In this release, Alta Video provides the following features:
| Feature | Description | Added in version: |
|---|---|---|
| Ability to end an alarm using the API | The Alta Video API has been updated to allow alarms to be ended using Refer to the | 4.6.1 |
| New Australia cloud region | In addition to the existing EU and US cloud regions, Avigilon Alta now have a cloud region for Australia. | 4.6.0 |
| Add continuous walls in Map view | When drawing the positions of walls in Map view, you can now create a continuous multi-segment wall. | 4.6.0 |
Resolved issues
(back to top)These issues have been resolved in this release:
| Reference | Resolution | Resolved in version: |
|---|---|---|
| 11546 | An issue where, if you edited the device settings by right-clicking the device and selecting | 4.6.2 |
| 11536 | An issue where, in Map view, some of the side menu features were not correctly working has been resolved. | 4.6.2 |
| 11532 | An issue where, when you attempted to access a password-protected external link to video footage, a spinner was displayed has been resolved. | 4.6.2 |
| 11106 | An issue where the auto-exposure settings on the Avigilon Ava Bullet camera sometimes took a long time to adjust has been resolved. | 4.6.2 |
| 11491 | An issue where the total number of events being shown at the top of the events table was incorrect has been resolved. | 4.6.1 |
| 11474 | An issue where Image Search did not work if you did not have an Avigilon Ava cloud-native camera connected to your Alta Video Cloud deployment has been resolved. | 4.6.1 |
| 11444 | An issue where, in some cases, you could not toggle the internal SSH firewall settings has been resolved. | 4.6.1 |
| 11427 | An issue where, with some third-party cameras, any drawn masks were not rotated correctly, so that any analytics, privacy, or LPR masks were applied to the incorrect area of the camera view has been resolved. | 4.6.1 |
| 10783 | An issue where renaming or editing an LPR list caused all license plate details within the list to be deleted has been resolved. | 4.6.1 |
| 10162 | An issue where, from the areas of the Alta Video user interface where you set time ranges (such as in Rules or when configuring your cloud backup schedules) you could not set a time-range that crossed two days has been resolved. For example, you can now configure a time range from 22:00 until 6:00 the next day. | 4.6.0 |
Software releases might include minor bug fixes that are not listed in the Resolved issues table.
Known issues
(back to top)During testing, we have found the following issues in these software packages.
| Reference | Issue | Software |
|---|---|---|
| 11515 | Issue: When you edit any of the counts, for example, to add a new camera to an existing counts area, when you save the changes, the counts are briefly set to 0, before displaying the correct counts total. | Alta Video |
| 11476 | Issue: When viewing counts across the tools within Alta Video, you might see spinners. Additionally, when editing counts to add new cameras, the counts for the new camera's don't propagate immediately. Workaround: When you have added a new camera to an existing count, reset the count to view the correct totals. | Alta Video |
| 11455 | Issue: In some circumstances, deployments that include Alta Cloud Connectors might show an empty Alarms pane when viewing an alarm. | Alta Video |
| 11454 | Issue: When using an External Viewer, if you don't display the streams for 24 hours or more, when you again try to display the viewer, you are prompted for a new one-time password. This could be due to the computer being shut down, or the browser being closed. | Alta Video |
| 11168 | Issue: If you leave the Alta Video user interface in the background while Alta Video upgrades, when you return to the interface, the icons are missing. | Alta Video |
| 10410 | Issue: When you export video that includes footage that switches from one resolution to another, there is a small gap between the sections of video. | Alta Video |
| 10087 | Issue: When you apply a maximum streaming quality to cameras connected to an Ava Cloud Connector, the setting is ignored, and the maximum available resolution is used. | Alta Video |
| 9752 | Issue: When you attempt to download the Audit log files, you can successfully download All audit logs, but if you attempt to download Recent files or Older than files, it shows as Failed. | Alta Video |
| 9327 | Issue: If you follow a link to an Aware Cloud alarm, if you need to log in using SSO, you are taken to the Dashboard, rather than to the Alarms page. Workaround: Once you have logged into your Aware Cloud deployment, again follow the alarm link to view details of the alarm. | Alta Video Cloud |
| 9165 | Issue: If you export video and audio files, or view those files from an external link created from your Aware deployment, audio snippets might not be synchronized with the video of the event. | Alta Video |
| 8018 | Issue: In some circumstances on a clustered deployment, if you set up a line-crossing rule on one site, and enable it from another site, when the rule triggers and you acknowledge the alarm as False, the alarm is seen on the first site, but not on the site from where it was enabled. | Alta Video |
| 7983 | Issue: When using Aware Cloud to configure webhooks from Ava Cloud cameras, the $url value is not being included in the webhook. | Avigilon Ava cloud-native cameras |
| 7549 | Issue: When searching from the Video view timeline on Aware Cloud, when you click the forward or back 1 second icons, the video pauses and the bounding boxes disappear. | Alta Video |
| 6911 | Issue: If you set a dewarped panoramic view in Video view, and then move to another Aware tab, occasionally, when you return to Video view, the panoramic view resets to Globe view. | Alta Video |
| 6242 | Issue: When attempting to view live or playback video recorded from Ava Cloud cameras, the playback sometimes stutters and does not progress smoothly. | Avigilon Ava cameras |
| 6232 | Issue: When using the delete recordings function to delete all recordings including bookmarks, all the video and metadata are deleted, but the bookmark items themselves are not removed. | Alta Video |
| 5406 | Issue: When requesting an RTSP stream, any camera view rotation that has been configured in Aware is ignored, and the stream uses the rotation settings from the camera. See:
| Alta Video |
| 5253 | Issue: The storing of audio from the Ava cameras microphone arrays is enabled by default. Workaround: You can disable the recording and storing of audio for the Ava camera and from the Ava Aware user interfaces. See:
| Avigilon Ava cameras |
| 2151 | Issue: If you manually change the IP address of your Ava camera, you are not given any warnings that this will break contact with the camera, and you are not redirected to the new address. Workaround: After changing the IP address of your camera, manually browse to the new IP address after the camera has rebooted. | Avigilon Ava cameras |
| General | Issue: If third-party cameras do not support the multiple streams or the GOP profiles required by the Aware video management system, these incompatibilities might impact the accuracy of the Ava analytics. | Alta Video |
