Release notes: Ava video security systems 5.7.3 beta
Last modified: Thursday March 09, 2023.
Learn about new features, fixes and any issues found in testing for the Alta video security systems beta software.
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Aware Beta Program
The Alta Video Beta Program allows customers and partners to receive pre-release versions of the software containing the latest new features and fixes. As a member of the Alta Video Beta Program, you have the opportunity to provide feedback on these features and fixes, helping us to drive improvements to the product. To find out more about the Alta Video Beta Program, and to sign up, see https://www.avasecurity.com/video/aware-beta-program.
About this release
(back to top)Installing this release will upgrade Alta Video and Alta Video video management systems, and, if needed to maintain feature compatibility, any Avigilon Ava cameras associated with your deployment.
Avigilon Alta no longer provides major software and feature updates for standalone on-premises Alta Video deployments.
(Alta Video deployments are not impacted by this announcement.)
These software packages have been released to the Beta Upgrade Channel:
| Release label | Release date | Software build number |
|---|---|---|
| Alta Video/Alta Video software version 5.7.3 beta | Thursday March 09, 2023 | Alta Video: 5_7_230309_16754 |
| Avigilon Ava cameras/Avigilon Ava cloud-native camera software version 5.7.3 beta | Thursday March 09, 2023 | Avigilon Ava cameras: 5_7_230308_19963 |
What's new
(back to top)In this release, Alta Video provides the following features:
| Feature | Description | Added in version |
|---|---|---|
| Improvements to Avigilon Ava Dome heating | When connected to a PoE+ switch with sufficient power budget, the Avigilon Ava Dome cameras now have improved heating, to better cope with extreme low temperatures. When insufficient power for the full heating is available, heating at a lower power occurs. | 5.7.2 |
| Flex camera onboarding experience | You can now send Wi-Fi credentials to an Avigilon Ava Flex camera using Bluetooth from Alta Video (mobile and desktop). | 5.7.0 |
| Limit IP addresses from which a user can access Alta Video | Alta Video Administrators can now configure allowable IP addresses from which a User group can access Alta Video.
See: Create User groups | 5.7.0 |
| Improvements to Alta Video Single Sign-On (SSO) | When configured to use SSO to sign into your Alta Video deployment, you can now use Aware-based authentication.
| 5.7.0 |
| Warning for cameras that fail to upgrade | Alta Video now displays a warning if an Avigilon Alta camera fails to upgrade. Alta Video will try to upgrade these cameras again when new camera software is released. | 5.7.0 |
Resolved issues
These issues have been resolved in this release:
| Reference | Resolution | Resolved in version |
|---|---|---|
| 16299 | An issue where, when you changed the | 5.7.3 |
| 16188 | An issue where it could be difficult to download count information from counts gathered across multiple cameras has been resolved. | 5.7.3 |
| 16048 | An issue where, if you edited the | 5.7.3 |
| 16267 | An issue where, in some rare circumstances, deployments that included License Plate Recognition became unavailable while upgrading has been resolved. | 5.7.2 |
| 16283 | An issue that could lead to an Ava Quad camera becoming unresponsive has been resolved. | 5.7.1 |
| 16147 | An issue where the 50Hz anti-flicker setting on an Avigilon Ava camera did not reduce flickering has been resolved. | 5.7.1 |
| 15555 | An issue where an Avigilon Ava 360 camera stopped recording and reported an error for No available streams has been resolved. | 5.7.1 |
| 15784 | An issue where, when searching using the | 5.7.0 |
Software releases might include minor bug fixes that are not listed in the Resolved issues table.
Known issues
(back to top)During testing, we have found the following issues in these software packages:
| Reference | Issue | Software |
|---|---|---|
| — | Issue: As the localized text in the Alta Video user interface is added, there may be instances where some English terms still appear in the translated versions, or where the translated text might not correctly fit or align within the user interface design. Email AwareBeta@motorolasolutions.com if you can suggest any improvements for the translations. | Alta Video |
| 16234 | In some environmental situations, Avigilon Ava Bullet cameras might display some flickering and banding. | Avigilon Ava cameras |
| 16184 | Aware now correctly saves the images used in loitering, line-crossing, and appearance rules. However, for older searches before this issue was resolved, you might need to re-upload the image to use for the loitering, line-crossing, or appearance search. | Alta Video |
| 15566 | Issue: The Counts tool might take some time to update with count data. | Alta Video |
| 14822 | Issue: when adding a new Cloud Connector as a secondary node to an existing Cloud Connector group, it is not automatically upgraded. Workaround: Either manually upgrade the newly added Cloud Connector, or wait for the next system upgrade before adding devices to the Cloud Connector group. See Claim your Alta Cloud Connector for more information. | Cloud Connectors |
| 14427 | Issue: For the Avigilon Ava Quad camera, you can configure the IR settings for each source, when they should be per device. This means that whichever source you use to make the final IR configuration settings is the one that is used, and the settings for the other sources are ignored. | Avigilon Ava Quad |
| 13925 | Issue: If the Flex LED brightness is turned up, and the camera is placed close to a reflective surface, then the camera may oscillate between day and night mode. Workaround: Either reposition the camera, or reduce the LED brightness. | Avigilon Ava Flex |
| 13738 | Issue: When adding third-party cameras to Alta Video using the Workaround: If a third-party camera fails to be added correctly, try again using the | Alta Video |
| — | Due to changes we have made to the way audio is recorded and replayed:
| Alta Video mobile app for Android |
| 13171 | Issue: If you export the footage from an alarm that includes audio, the clip might stutter when switching between uninteresting and interesting video on some video players. | Alta Video |
| 12738 | Issue: If you have a map in Map view that includes inactive cameras, heatmaps might be the positioned incorrectly on the map. | Alta Video |
| 12274 | Issue: If you export a video clip that includes audio recordings, the volume of the audio is very low. | Alta Video |
| 12255 | Issue: You cannot currently associate an Avigilon Ava camera connected to one Cloud Connector with a third-party camera with inbuilt or connected speaker attached to another Cloud Connector, or associate an Avigilon Ava cloud-native camera with a speaker. | Alta Video |
| 12196 | Issue: In some circumstances, a camera may lose its overlay settings during an upgrade and the overlay might not show until you have toggled it off and then re-enabled it. | Alta Video |
| 11515 | Issue: When you edit any of the counts, for example, to add a new camera to an existing counts area, when you save the changes, the counts are briefly set to 0, before displaying the correct counts total. | Alta Video |
| 10410 | Issue: When you export video that includes footage that switches from one resolution to another, there is a small gap between the sections of video. | Alta Video |
| 10087 | Issue: When you apply a maximum streaming quality to cameras connected to an Ava Cloud Connector, the setting is ignored, and the maximum available resolution is used. | Alta Video |
| General | Issue: If third-party cameras do not support the multiple streams or the GOP profiles required by the Aware video management system, these incompatibilities might impact the accuracy of the Ava analytics. | Alta Video |
