Release notes: Alta Video 5.7.9 beta

Last modified: Monday April 03, 2023.

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Aware Beta Program

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The Alta Video Beta Program allows customers and partners to receive pre-release versions of the software containing the latest new features and fixes. As a member of the Alta Video Beta Program, you have the opportunity to provide feedback on these features and fixes, helping us to drive improvements to the product. To find out more about the Alta Video Beta Program, and to sign up, see https://www.avasecurity.com/video/aware-beta-program.

About this release

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Installing this release will upgrade Alta Video video management systems, and, if needed to maintain feature compatibility, any Avigilon Ava cameras associated with your deployment.

These software packages have been released to the Beta Upgrade Channel:

Release labelRelease dateSoftware build number
Alta Video software version 5.7.9 betaMonday April 03, 2023Alta Video: 5_7_230403_16946
Avigilon Ava cameras software version 5.7.9 betaMonday April 03, 2023Avigilon Ava cameras: 5_7_230403_20202

What's new

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In this release, Alta Video provides the following features:

FeatureDescriptionAdded in version
Ava Aware re-branded as Avigilon Alta Video

Ava Aware has been re-branded as Avigilon Alta Video.

See: https://www.avasecurity.com/blog/avigilon-brand-transition-faqs

5.7.5 beta
Improvements to Avigilon Ava Dome heatingWhen connected to a PoE+ switch with sufficient power budget, the Avigilon Ava Dome cameras now have improved heating, to better cope with extreme low temperatures. When insufficient power for the full heating is available, heating at a lower power occurs. 5.7.2 beta
Flex camera onboarding experience

You can now send Wi-Fi credentials to an Avigilon Ava Flex camera using Bluetooth from Alta Video (mobile and desktop).

See: Ava Flex power and connection options

5.7.0 beta
Limit IP addresses from which a user can access Alta VideoAlta Video Administrators can now configure allowable IP addresses from which a User group can access Alta Video.
See: Create User groups
5.7.0 beta
Improvements to Alta Video Single Sign-On (SSO)

When configured to use SSO to sign into your Alta Video deployment, you can now use Aware-based authentication.
See:
Configure Alta Video to enable SAML single sign-on
Configure SAML with Okta

5.7.0 beta
Warning for cameras that fail to upgrade

Alta Video now displays a warning if an Avigilon Alta camera fails to upgrade. Alta Video will try to upgrade these cameras again when new camera software is released.

5.7.0 beta

Resolved issues

These issues have been resolved in this release:

ReferenceResolutionResolved in version
Alta-Aware-776

A vulnerability has been resolved in Alta Video and Avigilon Ava cameras.

See: Security advisories

5.7.9 beta
16767An issue where some Avigilon Ava cameras might not display any information in the Devices > Settings > Anomolies dialog has been resolved.5.7.9 beta
16713An issue where, when attempting to delete a manual stream, error messages were displayed in the Alta Video user interface has been resolved.5.7.9 beta
16381An issue where Alta Cloud Connectors could go offline after upgrading has been resolved.5.7.8 beta
16655An issue where some Alta Cloud Connectors went offline after upgrading to 5.7 builds has been resolved.5.7.7 beta
13906An issue where a user with no permissions to view a device could see System rules relating to that device has been resolved. 5.7.7 beta
Alta-Aware-784

A vulnerability has been resolved in Alta Video and Avigilon Ava cameras.

See: Security advisories

5.7.6 beta
16073An issue where Alta Video frequently restarted if there were large numbers of audio events has been resolved.5.7.5 beta
16422An issue where the video stream for an Avigilon Ava Quad camera flickered and turned green has been resolved.5.7.4 beta
16363An issue where, in some rare circumstances, cameras connecting via Cisco switches failed to boot due to incorrect PoE negotiation has been resolved.5.7.4 beta
16299An issue where, when you changed the Anti flickering or banding settings, the Auto video rotation settings were disabled has been resolved.5.7.3 beta
16188An issue where it could be difficult to download count information from counts gathered across multiple cameras has been resolved.5.7.3 beta
16048An issue where, if you edited the Allowed IP ranges, duplicated user group names appeared has been resolved.5.7.3 beta
16267An issue where, in some rare circumstances, deployments that included License Plate Recognition became unavailable while upgrading has been resolved. 5.7.2 beta
16283An issue that could lead to an Ava Quad camera becoming unresponsive has been resolved.5.7.1 beta
16147An issue where the 50Hz anti-flicker setting on an Avigilon Ava camera did not reduce flickering has been resolved.5.7.1 beta
15555An issue where an Avigilon Ava 360 camera stopped recording and reported an error for No available streams has been resolved.5.7.1 beta
15784 An issue where, when searching using the Repeated time frame and User time options, Alta Video returned results from outside the defined time periods has been resolved.5.7.0 beta

Software releases might include minor bug fixes that are not listed in the Resolved issues table.

Known issues

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During testing, we have found the following issues in these software packages:

ReferenceIssueSoftware

Issue: As the localized text in the Alta Video user interface is added, there may be instances where some English terms still appear in the translated versions, or where the translated text might not correctly fit or align within the user interface design.

Email AwareBeta@motorolasolutions.com if you can suggest any improvements for the translations.

Alta Video

16234In some environmental situations, Avigilon Ava Bullet cameras might display some flickering and banding.Avigilon Ava cameras
16184Aware now correctly saves the images used in loitering, line-crossing, and appearance rules. However, for older searches before this issue was resolved, you might need to re-upload the image to use for the loitering, line-crossing, or appearance search.Alta Video
15566Issue: The Counts tool might take some time to update with count data.Alta Video
14822

Issue: when adding a new Cloud Connector as a secondary node to an existing Cloud Connector group, it is not automatically upgraded.

Workaround: Either manually upgrade the newly added Cloud Connector, or wait for the next system upgrade before adding devices to the Cloud Connector group. See Claim your Alta Cloud Connector for more information.

Cloud Connectors
14427Issue: For the Avigilon Ava Quad camera, you can configure the IR settings for each source, when they should be per device. This means that whichever source you use to make the final IR configuration settings is the one that is used, and the settings for the other sources are ignored.Avigilon Ava Quad
13925

Issue: If the Flex LED brightness is turned up, and the camera is placed close to a reflective surface, then the camera may oscillate between day and night mode.

Workaround: Either reposition the camera, or reduce the LED brightness.

Avigilon Ava Flex
13738

Issue: When adding third-party cameras to Alta Video using the Automatic protocol option, Alta Video might not be able to successfully add the camera.

Workaround: If a third-party camera fails to be added correctly, try again using the Onvif protocol option.

Alta Video
Due to changes we have made to the way audio is recorded and replayed:
  • Users of the Alta Video mobile app for Android version 2.9.0 and earlier will hear the audio recorded from Alta Video 5.0.3 and later at a higher volume than before.
  • Users of the Alta Video mobile app for Android version 2.9.1 and later will hear the audio recorded from Alta Video 4.9.7 and earlier at a lower volume than before.
Alta Video mobile app for Android
13171Issue: If you export the footage from an alarm that includes audio, the clip might stutter when switching between uninteresting and interesting video on some video players.Alta Video
12738Issue: If you have a map in Map view that includes inactive cameras, heatmaps might be the positioned incorrectly on the map.Alta Video
12274Issue: If you export a video clip that includes audio recordings, the volume of the audio is very low.Alta Video
12255Issue: You cannot currently associate an Avigilon Ava camera connected to one Cloud Connector with a third-party camera with inbuilt or connected speaker attached to another Cloud Connector, or associate an Avigilon Ava cloud-native camera with a speaker.Alta Video
12196Issue: In some circumstances, a camera may lose its overlay settings during an upgrade and the overlay might not show until you have toggled it off and then re-enabled it.Alta Video
11515Issue: When you edit any of the counts, for example, to add a new camera to an existing counts area, when you save the changes, the counts are briefly set to 0, before displaying the correct counts total.Alta Video
10410Issue: When you export video that includes footage that switches from one resolution to another, there is a small gap between the sections of video. Alta Video
10087Issue: When you apply a maximum streaming quality to cameras connected to an Ava Cloud Connector, the setting is ignored, and the maximum available resolution is used.Alta Video
General Issue: If third-party cameras do not support the multiple streams or the GOP profiles required by the Aware video management system, these incompatibilities might impact the accuracy of the Ava analytics. Alta Video