Release notes: Alta Video 6.0.1 beta

Last modified: Wednesday June 28, 2023.

Learn about new features, fixes and any issues found in testing for the Alta video security systems beta software.

Aware Beta Program

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The Alta Video Beta Program allows customers and partners to receive pre-release versions of the software containing the latest new features and fixes. As a member of the Alta Video Beta Program, you have the opportunity to provide feedback on these features and fixes, helping us to drive improvements to the product. To sign up, send a message to AwareBeta@motorolasolutions.com.

Avigilon Alta User Research Program

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By joining the Avigilon Alta User Research Program, you provide key feedback on the features and design of Alta Video. To find out more about this program, and to sign up, see https://www.avigilon.com/what-is-avigilon-alta-user-research.

About this release

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Installing this release will upgrade Alta Video video management systems, and, if needed to maintain feature compatibility, any Avigilon Ava cameras associated with your deployment.

These software packages have been released to the Beta Upgrade Channel:

Release labelRelease dateSoftware build number
Alta Video software version 6.0.1 betaWednesday June 28, 2023.Alta Video: 6_0_230628_17437
Avigilon Ava cameras software version 6.0.1 betaWednesday June 28, 2023.Avigilon Ava cameras: 6_0_230627_20870

What's new

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In this release, Alta Video provides the following features:

FeatureDescriptionAdded in version
Use email address as user nameWhen you first log into Alta Video after upgrading to version 6.0.0, you are asked to provide and verify your email address. Once verified, your email address becomes your user name, and must subsequently be used to log into Alta Video.6.0.0 beta
Use Labels in Rules and Search

Expanding on the Labels feature introduced in 5.9 beta builds, you can use Labels when creating Rules and when using Search.

See:
Create rules for appearance
Create rules for line-crossing
Create rules for loitering
Search by appearance
Search for line-crossing
Search for loitering

6.0.0 beta
ONVIF mode for Avigilon Ava cameras

Avigilon Ava Flex, Compact Dome, 360, Dome, and Bullet cameras can now be configured to operate in ONVIF mode.

When in ONVIF mode, the zoom features on Avigilon Ava Dome and Bullet cameras might not function correctly. Avigilon Ava Quad cameras cannot be put into ONVIF mode at this time.

See ONVIF mode for Alta cameras

6.0.0 beta
Download encryption keys for Avigilon Ava cloud camerasTo enable the preservation of evidence from Avigilon Ava cloud cameras, you can download the encryption keys used to encrypt the video data stored on the cameras' microSD card.6.0.0 beta
Replace background images in Map viewYou can now replace the background image used for a site map in Map view. See Upload site maps to Map view.6.0.0 beta
Activate and Deactivate rules using external triggersYou can now configure an external trigger, such as a webhook, to activate and deactivate a rule. See Activate and Deactivate rules from an external system.6.0.0 beta
Support for Feenics EU regionFeenics have added a European region for their EU-based customers. The Alta Video user interface has been updated to enable you to select the EU region when setting up a new Feenics access control integration. See Add Feenics access control platform to Alta Video.6.0.0 beta

Resolved issues

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These issues have been resolved in this release:

ReferenceResolutionResolved in version
17601An issue where the ability to delete a rule from the right-click menu disappears after a few seconds of viewing the rules page has been resolved.6.0.1 beta
17600An issue where the Alta Video user interface made it erroneously look like you could apply an external trigger to a system rule has been resolved.6.0.1 beta
17509An issue where Alerts from Cloud Connectors did not include external links has been resolved.6.0.1 beta
17436An issue where triggered rules did not send email messages to users listed in Groups has been resolved.6.0.1 beta
16873An issue where not all cameras would upgrade correctly has been resolved.6.0.1 beta
17485An issue where, on selecting sites or device groups from dropdown lists, the list closed before all selections could be made has been resolved.6.0.0 beta
17439An issue where some Avigilon Ava cloud cameras had no live or playback video has been resolved.6.0.0 beta
17305An issue where you could not play back the video from Bookmarks or Saved clips has been resolved.6.0.0 beta
17255An issue where Aware could not set up the streams required for some third-party OnCam cameras has been resolved.6.0.0 beta
17136An issue where, in some circumstances, cameras could periodically go off-line until the camera was rebooted has been resolved.6.0.0 beta
17083An issue where Avigilon Ava Bullet cameras gave Not Recording: no available streams errors has been resolved.6.0.0 beta
12319An issue where anomalies might not end has been resolved.6.0.0 beta

Software releases might include minor bug fixes that are not listed in the Resolved issues table.

Known issues

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During testing, we have found the following issues in these software packages:

ReferenceIssueSoftware
17582Issue: When attempting to put an Avigilon Ava Flex camera that is connected over WiFi into ONVIF mode, the IP address might change.Avigilon Ava Flex
17464Issue: Uploading map files in .svg or .svgz formats to Map view is not supported.Alta Video
17522Issue: When opening multiple external links, you can only download video from the last-opened link.Alta Video
16626Issue: After a software update, any line-crossing counts might reset to zero.Alta Video

Issue: As the localized text in the Alta Video user interface is added, there may be instances where some English terms still appear in the translated versions, or where the translated text might not correctly fit or align within the user interface design.

Email AwareBeta@motorolasolutions.com if you can suggest any improvements for the translations.

Alta Video

16234Issue: In some environmental situations, Avigilon Ava Bullet cameras might display some flickering and banding.Avigilon Ava cameras
16184Aware now correctly saves the images used in loitering, line-crossing, and appearance rules. However, for older searches before this issue was resolved, you might need to re-upload the image to use for the loitering, line-crossing, or appearance search.Alta Video
15566Issue: The Counts tool might take some time to update with count data.Alta Video
14427Issue: For the Avigilon Ava Quad camera, you can configure the IR settings for each source, when they should be per device. This means that whichever source you use to make the final IR configuration settings is the one that is used, and the settings for the other sources are ignored.Avigilon Ava Quad
13925

Issue: If the Flex LED brightness is turned up, and the camera is placed close to a reflective surface, then the camera may oscillate between day and night mode.

Workaround: Either reposition the camera, or reduce the LED brightness.

Avigilon Ava Flex
13738

Issue: When adding third-party cameras to Alta Video using the Automatic protocol option, Alta Video might not be able to successfully add the camera.

Workaround: If a third-party camera fails to be added correctly, try again using the Onvif protocol option.

Alta Video
Due to changes we have made to the way audio is recorded and replayed:
  • Users of the Alta Video mobile app for Android version 2.9.0 and earlier will hear the audio recorded from Alta Video 5.0.3 and later at a higher volume than before.
  • Users of the Alta Video mobile app for Android version 2.9.1 and later will hear the audio recorded from Alta Video 4.9.7 and earlier at a lower volume than before.
Alta Video mobile app for Android
13171Issue: If you export the footage from an alarm that includes audio, the clip might stutter when switching between uninteresting and interesting video on some video players.Alta Video
12274Issue: If you export a video clip that includes audio recordings, the volume of the audio is very low.Alta Video
12255Issue: You cannot currently associate an Avigilon Ava camera connected to one Cloud Connector with a third-party camera with inbuilt or connected speaker attached to another Cloud Connector, or associate an Avigilon Ava cloud-native camera with a speaker.Alta Video
12196Issue: In some circumstances, a camera may lose its overlay settings during an upgrade and the overlay might not show until you have toggled it off and then re-enabled it.Alta Video
11515Issue: When you edit any of the counts, for example, to add a new camera to an existing counts area, when you save the changes, the counts are briefly set to 0, before displaying the correct counts total.Alta Video
10410Issue: When you export video that includes footage that switches from one resolution to another, there is a small gap between the sections of video. Alta Video
10087Issue: When you apply a maximum streaming quality to cameras connected to an Ava Cloud Connector, the setting is ignored, and the maximum available resolution is used.Alta Video
General Issue: If third-party cameras do not support the multiple streams or the GOP profiles required by the Aware video management system, these incompatibilities might impact the accuracy of the Ava analytics. Alta Video