Release notes: Alta Video 6.6.0 beta

Last modified: Tuesday January 23, 2024.

Learn about new features, fixes and any issues found in testing for the Alta Video security solution beta software.

Aware Beta Program

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The Alta Video Beta Program allows customers and partners to receive pre-release versions of the software containing the latest new features and fixes. As a member of the Alta Video Beta Program, you have the opportunity to provide feedback on these features and fixes, helping us to drive improvements to the product. To find out more about the Alta Video Beta Program, and to sign up, see https://security.avigilon.com/avigilon-alta-beta-program.

Avigilon Alta User Research

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By joining the Avigilon Alta User Research program, you provide key feedback on the features and design of Alta Video. To find out more about this program, and to sign up, see https://www.avigilon.com/what-is-avigilon-alta-user-research.

About this release

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Installing this release will upgrade Alta Video video management systems, and, if needed to maintain feature compatibility, any Alta cameras associated with your deployment.

These software packages have been released to the Beta Upgrade Channel:

Release labelRelease dateSoftware build number
Alta Video software version 6.6.0 betaTuesday January 23, 2024.Alta Video: 6_6_240122_18709
Alta cameras software version 6.6.0 betaTuesday January 23, 2024.Alta cameras: 6_6_240122_22675

What's new

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In this release, Alta Video provides the following features:

FeatureDescriptionAdded in version
Audio input for Avigilon Alta H6SL cameras

Avigilon Alta H6SL cameras, when fitted with an optional internal or external microphone, now provide audio inputs to Alta Video that can be used for audio analytics and audio recording. See Change camera settings in Alta Video.

6.6.0 beta
Layouts in saved clipsYou can now simultaneously view multiple video clips in a bookmark or shared link. See View saved video clips.6.6.0 beta
Option to turn off SmartpathYou can now choose to turn off Smartpath when connecting to video streams. See How to: Edit your local Aware Settings.6.6.0 beta

Updated domains

As part of the Avigilon Alta video and access control unification work, the alta.avigilon.com domain will become the main domain used by Avigilon Alta Video and other Avigilon Alta services. Any firewall rules should be adapted to include this domain and its subdomains.

For the complete list of domains used, see:
Ports required by Avigilon Ava and Avigilon Alta cloud-native cameras
Ports required by Alta Cloud Connectors
Ports required by Avigilon Ava cameras connected to Alta Cloud Connectors
Client connections

Alta Cloud Connector BIOS and iDRAC updates

For customers with Alta Video Cloud Connector A2000 or Alta Video Cloud Connector A3000 servers, Dell recommends that if the BIOS and iDRAC firmware versions are lower than BIOS v2.17.1 and iDRAC9 v6.10.30.20, the BIOS and iDRAC firmware is updated.

See https://www.dell.com/support/kbdoc/en-us/000215873/update-poweredge-bios-and-idrac-for and https://www.dell.com/support/kbdoc/en-us/000134013/dell-poweredge-update-the-firmware-of-single-system-components-remotely-using-the-idrac for further details.

Software releases might include minor bug fixes that are not listed in the Resolved issues table.

Known issues

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During testing, we have found the following issues in these software packages:

ReferenceIssueSoftware
19185 Changing camera rotation settings from within Alta Video might cause the camera to crash.Alta Video and Alta cameras
19180Recorded audio for audio alarms from cameras set to record Sound events & anomalies might be truncated or not play at all.Alta Video
19179Webhooks sent from Alta Video for Generic sensor updates do not have the required bearer token and fail authentication.Alta Video
19176Line crossing rules might not function as expected in rotated Avigilon Ava cloud-connector cameras after upgrading to Alta Video 6.5.0.Alta cameras
19171The IR setting in Alta cameras might reset from Off to Automatic.Alta Video and Alta cameras
19136Live and playback video streams in the Alta Cloud Connector UI do not play.Alta Video
19133Nedap access control system integrations stop working in Alta Video shortly after set up. Alta Video
18625 After upgrading to Alta Video 6.4.0, the position of line-crossing rules and areas of interest might appear to be misplaced for non-cloud-native Alta cameras and third-party cameras. The video analytics for these rules are unaffected, and the issue should resolve itself an hour after upgrading.Alta Video
18412Issue: Secondary node Cloud Connectors are unable to be backed up.Alta Video
17994Issue: When exporting very long video clips, the duration of the exported video might not match the timeframe set.Alta Video
17993Issue: Exporting video from cloud backups sometimes fails.Alta Video
17582Issue: When attempting to put an Avigilon Ava Flex camera that is connected over WiFi into ONVIF mode, the IP address might change.Avigilon Ava Flex
16626Issue: After a software update, any line-crossing counts might reset to zero.Alta Video
16234Issue: In some environmental situations, Avigilon Ava Bullet cameras might display some flickering and banding.Avigilon Ava cameras
16184Aware now correctly saves the images used in loitering, line-crossing, and appearance rules. However, for older searches before this issue was resolved, you might need to re-upload the image to use for the loitering, line-crossing, or appearance search.Alta Video
13925

Issue: If the Flex LED brightness is turned up, and the camera is placed close to a reflective surface, then the camera may oscillate between day and night mode.

Workaround: Either reposition the camera, or reduce the LED brightness.

Avigilon Ava Flex
13738

Issue: When adding third-party cameras to Alta Video using the Automatic protocol option, Alta Video might not be able to successfully add the camera.

Workaround: If a third-party camera fails to be added correctly, try again using the Onvif protocol option.

Alta Video
13171Issue: If you export the footage from an alarm that includes audio, the clip might stutter when switching between uninteresting and interesting video on some video players.Alta Video
12274Issue: If you export a video clip that includes audio recordings, the volume of the audio is very low. 
12255Issue: You cannot currently associate an Avigilon Ava camera connected to one Cloud Connector with a third-party camera with inbuilt or connected speaker attached to another Cloud Connector, or associate an Avigilon Ava cloud-native camera with a speaker.Alta Video
11515Issue: When you edit any of the counts, for example, to add a new camera to an existing counts area, when you save the changes, the counts are briefly set to 0, before displaying the correct counts total.Alta Video
10410Issue: When you export video that includes footage that switches from one resolution to another, there is a small gap between the sections of video. Alta Video
10087Issue: When you apply a maximum streaming quality to cameras connected to an Ava Cloud Connector, the setting is ignored, and the maximum available resolution is used.Alta Video

Issue: As the localized text in the Alta Video user interface is added, there may be instances where some English terms still appear in the translated versions, or where the translated text might not correctly fit or align within the user interface design.

Email AwareBeta@motorolasolutions.com if you can suggest any improvements for the translations.

Alta Video

Due to changes to the way audio is recorded and replayed:
  • Users of the Alta Video mobile app for Android version 2.9.0 and earlier will hear the audio recorded from Alta Video 5.0.3 and later at a higher volume than before.
  • Users of the Alta Video mobile app for Android version 2.9.1 and later will hear the audio recorded from Alta Video 4.9.7 and earlier at a lower volume than before.
Alta Video mobile app for Android
General Issue: If third-party cameras do not support the multiple streams or the GOP profiles required by the Aware video management system, these incompatibilities might impact the accuracy of the Ava analytics. Alta Video