Triggered alarm actions

Last modified: Wednesday January 29, 2025.

You can configure the behavior of the alarm and any specific actions performed when it triggers.

1. To edit existing settings, open the Alarm zones tool, right-click the required zone, and select Edit.
2. Click ALARM ACTIONS.
3. If required, open the Advanced settings:
   1. Add additional recording time for any video footage associated with the alarm.
   2. Merge alarms into one alarm if they occur within a specified timeframe.
   3. Increase the retention period of any video footage recorded.
4. If required and available, turn on Automated video verification.
   1. Remote monitoring operators check video of the incident and verify the alarm as false or valid.
   2. This feature requires an additional license and is unavailable in some regions. See Alta Protect monitoring service.
5. If required and available, turn on Remote dispatch services.
   1. Remote monitoring operators request a police dispatch to check the site of any valid alarm.
   2. This feature requires an Alta Protect monitoring service license and is unavailable in some regions.
6. Use the Pre-alarm, Alarm, and Valid alarm tabs to set actions specific to those alarm phases. For a detailed description of the actions available, see Alarm and arm/disarm actions.
   1. Pre-alarm: An alarm has been triggered in a zone with an entry delay. When the entry delay expires, the event becomes an alarm.
   2. Alarm: An alarm has been triggered in the zone, but not verified.
   3. Valid alarm: An active alarm can be designated by a user as false or a valid alarm event.