Release notes: Alta Video 6.7.3 beta
Last modified: Thursday March 14, 2024
- Aware Beta Program
- Avigilon Alta User Research
- About this release
- What's new
- Updated domains
- Alta Cloud Connector BIOS and iDRAC updates
- Resolved issues
- Known issues
Learn about new features, fixes and any issues found in testing for the Alta Video security solution
Aware Beta Program
(back to top)The Alta Video Beta Program allows customers and partners to receive pre-release versions of the software containing the latest new features and fixes. As a member of the Alta Video Beta Program, you have the opportunity to provide feedback on these features and fixes, helping us to drive improvements to the product. To find out more about the Alta Video Beta Program, and to sign up, see https://security.avigilon.com/avigilon-alta-beta-program.
Avigilon Alta User Research
(back to top)By joining the Avigilon Alta User Research program, you provide key feedback on the features and design of Alta Video. To find out more about this program, and to sign up, see https://www.avigilon.com/what-is-avigilon-alta-user-research.
About this release
(back to top)Installing this release will upgrade Alta Video video management systems, and, if needed to maintain feature compatibility, any Alta cameras associated with your deployment.
These software packages have been released to the
| Release label | Release date | Software build number |
|---|---|---|
| Alta Video software version 6.7.3 beta | Thursday March 14, 2024 | Alta Video: 6_7_240314_19062 |
| Alta cameras software version 6.7.3 beta | Thursday March 14, 2024 | Alta cameras: 6_7_240314_23147 |
What's new
(back to top)In this release, Alta Video provides the following features:
| Feature | Description | Added in version |
|---|---|---|
| Languages added to Aware | Aware is now available in Brazilian Portuguese and Japanese. Change your language preference in the Aware settings menu. See How to: Manage language preferences in Aware. | 6.7.1 |
| Unified login for Aware and Control Center | Unified users of Alta Video and Alta Access can now sign in to their deployments using the unified login page. After sign in, users can switch between Aware and Alta Access without re-authentication. See Log in to Alta Video as a unified user. | 6.7.1 |
| Mute anomaly notifications | You can now choose to mute anomaly notifications in Aware. Use the Anomaly settings menu to set your preferences. See: How to: Configure anomaly settings for your cameras. | 6.7.1 |
| Layouts in external links | You can now simultaneously view multiple video clips in an external link viewed in a browser. See View saved video clips. | 6.7.0 |
| Warnings when bookmarking or exporting deleted footage | Aware now shows warning messages when you create video bookmarks or export video that includes cameras with deleted footage for the selected timeframe. You can no longer create bookmarks or export video If the selected cameras have no recordings for the chosen timeframe. | 6.7.0 |
| Configure cross-origin resource sharing | You can now configure cross-origin resource sharing (CORS) in Aware. Use the Aware API to set allowable CORS domains that Aware accepts requests from. See Configure cross-origin resource sharing in Alta Video. | 6.7.0 |
Updated domains
As we unify Avigilon Alta video and Alta access, alta.avigilon.com will become the main domain used by Avigilon Alta Video and other Avigilon Alta services. Update your firewall rules to include this domain and its subdomains.
For the complete list of domains used, see:
Ports required by Avigilon Ava and Avigilon Alta cloud-native cameras
Ports required by Alta Cloud Connectors
Ports required by Avigilon Ava cameras connected to Alta Cloud Connectors
Client connections
Alta Cloud Connector BIOS and iDRAC updates
For customers with Alta Video Cloud Connector A2000 or Alta Video Cloud Connector A3000 servers, Dell recommends that if the BIOS and iDRAC firmware versions are lower than BIOS v2.17.1 and iDRAC9 v6.10.30.20, the BIOS and iDRAC firmware is updated.
See https://www.dell.com/support/kbdoc/en-us/000215873/update-poweredge-bios-and-idrac-for and https://www.dell.com/support/kbdoc/en-us/000134013/dell-poweredge-update-the-firmware-of-single-system-components-remotely-using-the-idrac for further details.
Resolved issues
(back to top)This release resolves these issues:
| Reference | Resolution | Resolved in version |
|---|---|---|
| 19835 | An issue where new Devices added to Cloud Connectors could fail to appear or remain in the Device list has been resolved. | 6.7.3 |
| 19808 | General performance enhancements have been made to deployments with multiple Cloud Connectors. | 6.7.3 |
| 19781 | An issue where you could not acknowledge multiple alarms has been resolved. | 6.7.3 |
| 19768 | An issue where alarm statuses did not automatically update has been resolved. | 6.7.3 |
| 19690 | An issue where video would not play when selecting automatically detected objects in the quick search tool has been resolved. | 6.7.3 |
| 19503 | An issue where images in alert emails could fail to display correctly for users with slower internet connections has been resolved. | 6.7.3 |
| 19505 | An issue where, in some deployments, Cloud Connectors could appear offline has been improved. | 6.7.2 |
| — | General security improvements have been made in this release. | 6.7.2 |
| 19776 | An issue where camera Video adjustment options did not display has been resolved. | 6.7.1 |
| 19738 | An issue where some Bullet cameras could become unstable after upgrading to Alta Video 6.7.0 has been resolved. | 6.7.1 |
| 19668 | An issue where a warning to select timeframes with recordings might incorrectly show when exporting video in the Saved clips tool has been resolved. | 6.7.1 |
| 18704 | An issue where audio played through a speaker connected to Aware might distort has been resolved. | 6.7.1 |
| 19648 | An issue with erroneous anomalies being triggered has been improved in this release. No anomalies will trigger for any camera that currently has its | 6.7.0 |
| 19627 | An issue where attempting to export line crossing count information resulted in an empty file has been resolved. | 6.7.0 |
| 19498 | An issue where you could not edit an existing user's name has been resolved. | 6.7.0 |
| 19493 | An issue where, when Counting areas are configured, the cameras could bounce between online and offline has been resolved. | 6.7.0 |
| 19491 | An issue where the view from a dewarped panoramic camera that is displayed in an additional Video view turned black in the primary Video view was refreshed has been resolved. | 6.7.0 |
| 19270 | An issue where you could configure | 6.7.0 |
| 19171 | An issue where the IR settings for some cameras could erroneously reset to | 6.7.0 |
Software releases might include minor bug fixes that are not listed in the Resolved issues table.
Known issues
(back to top)During testing, we have found the following issues in these software packages:
| Reference | Issue | Software |
|---|---|---|
| 19185 | Changing camera rotation settings from within Alta Video might cause the camera to crash. | Alta Video and Alta cameras |
| 19180 | Recorded audio for audio alarms from cameras set to record | Alta Video |
| 19179 | Webhooks sent from Alta Video for Generic sensor updates do not have the required bearer token and fail authentication. | Alta Video |
| 19176 | Line crossing rules might not function as expected in rotated Avigilon Ava cloud-connector cameras after upgrading to Alta Video 6.5.0. | Alta cameras |
| 19136 | Live and playback video streams in the Alta Cloud Connector UI do not play. | Alta Video |
| 19133 | Nedap access control system integrations stop working in Alta Video shortly after set up. | Alta Video |
| 18625 | After upgrading to Alta Video 6.4.0, the position of line-crossing rules and areas of interest might appear to be misplaced for non-cloud-native Alta cameras and third-party cameras. The video analytics for these rules are unaffected, and the issue should resolve itself an hour after upgrading. | Alta Video |
| 18412 | Issue: Secondary node Cloud Connectors are unable to be backed up. | Alta Video |
| 17994 | Issue: When exporting very long video clips, the duration of the exported video might not match the timeframe set. | Alta Video |
| 17993 | Issue: Exporting video from cloud backups sometimes fails. | Alta Video |
| 17582 | Issue: When attempting to put an Avigilon Ava Flex camera that is connected over WiFi into ONVIF mode, the IP address might change. | Avigilon Ava Flex |
| 16626 | Issue: After a software update, any line-crossing counts might reset to zero. | Alta Video |
| 16234 | Issue: In some environmental situations, Avigilon Ava Bullet cameras might display some flickering and banding. | Avigilon Ava cameras |
| 16184 | Aware now correctly saves the images used in loitering, line-crossing, and appearance rules. However, for older searches before this issue was resolved, you might need to re-upload the image to use for the loitering, line-crossing, or appearance search. | Alta Video |
| 13925 | Issue: If the Flex LED brightness is turned up, and the camera is placed close to a reflective surface, then the camera may oscillate between day and night mode. Workaround: Either reposition the camera, or reduce the LED brightness. | Avigilon Ava Flex |
| 13738 | Issue: When adding third-party cameras to Alta Video using the Workaround: If a third-party camera fails to be added correctly, try again using the | Alta Video |
| 13171 | Issue: If you export the footage from an alarm that includes audio, the clip might stutter when switching between uninteresting and interesting video on some video players. | Alta Video |
| 12274 | Issue: If you export a video clip that includes audio recordings, the volume of the audio is very low. | |
| 12255 | Issue: You cannot currently associate an Avigilon Ava camera connected to one Cloud Connector with a third-party camera with inbuilt or connected speaker attached to another Cloud Connector, or associate an Avigilon Ava cloud-native camera with a speaker. | Alta Video |
| 11515 | Issue: When you edit any of the counts, for example, to add a new camera to an existing counts area, when you save the changes, the counts are briefly set to 0, before displaying the correct counts total. | Alta Video |
| 10410 | Issue: When you export video that includes footage that switches from one resolution to another, there is a small gap between the sections of video. | Alta Video |
| 10087 | Issue: When you apply a maximum streaming quality to cameras connected to an Ava Cloud Connector, the setting is ignored, and the maximum available resolution is used. | Alta Video |
| — | Issue: As the localized text in the Alta Video user interface is added, there may be instances where some English terms still appear in the translated versions, or where the translated text might not correctly fit or align within the user interface design. Email AwareBeta@motorolasolutions.com if you can suggest any improvements for the translations. | Alta Video |
| — | Due to changes to the way audio is recorded and replayed:
| Alta Video mobile app for Android |
| General | Issue: If third-party cameras do not support the multiple streams or the GOP profiles required by the Aware video management system, these incompatibilities might impact the accuracy of the Ava analytics. | Alta Video |
