Release notes: Alta Video 7.2.3 beta
Last modified: Tuesday November 05, 2024.
- Alta Video Beta Program
- Avigilon Alta User Research
- About this release
- What's new
- Updated domains
- Alta Cloud Connector BIOS and iDRAC updates
- Resolved issues
- Known issues
As we continue to unify the Avigilon Alta cloud products, we are renaming Alta Aware as Alta Video and the Alta Control Center as Alta Access to make navigating between your products easier.
Learn about new features, fixes and any issues found in testing for the Alta Video security solution
Alta Video Beta Program
The Alta Video Beta Program allows customers and partners to receive pre-release versions of the software containing the latest new features and fixes. As a member of the Alta Video Beta Program, you have the opportunity to provide feedback on these features and fixes, helping us to drive improvements to the product. To find out more about the Alta Video Beta Program, and to sign up, see https://security.avigilon.com/avigilon-alta-beta-program.
Avigilon Alta User Research
By joining the Avigilon Alta User Research program, you provide key feedback on the features and design of Alta Video. To find out more about this program, and to sign up, see https://www.avigilon.com/what-is-avigilon-alta-user-research.
About this release
Installing this release will upgrade Alta Video deployments, and, if needed to maintain feature compatibility, any Alta cameras associated with your deployment.
These software packages have been released to the
| Release label | Release date | Software build number |
|---|---|---|
| Alta Video software version 7.2.3 beta | Tuesday November 05, 2024. | Alta Video: 7_2_241105_20705 |
| Camera model | Release date | Software build number |
|---|---|---|
| Alta H5A Multisensor | Tuesday November 05, 2024. | Alta cameras: 7_2_241104_24950 |
| Alta H6SL | Tuesday November 05, 2024. | Alta cameras: 7_2_241104_24950 |
| Alta H5A Modular | Tuesday November 05, 2024. | Alta cameras: 7_2_241104_24950 |
| Ava Compact | Tuesday November 05, 2024. | Ava cameras: 7_2_241104_24950 |
| Ava Quad | Tuesday November 05, 2024. | Ava cameras: 7_2_241104_24950 |
| Ava Compact Dome | Tuesday November 05, 2024. | Ava cameras: 7_2_241104_24950 |
| Ava Bullet | Tuesday November 05, 2024. | Ava cameras: 7_2_241104_24950 |
| Ava 360 | Tuesday November 05, 2024. | Ava cameras: 7_2_241104_24950 |
| Ava Flex | Tuesday November 05, 2024. | Ava cameras: 7_2_241104_24950 |
What's new
In this release, Alta Video provides the following features:
| Feature | Description | Added in version |
|---|---|---|
| Bag drop and pick-up detection | Alta Video now detects when a person holds a bag, picks up a bag, or drops a bag. See Create Rules for Appearance and Search by Appearance. | 7.2.3 |
| Fall Detection | Alta video now detects when a person falls over. See Create Rules for Appearance and Search by Appearance. | 7.2.2 |
| Alta Aware is now Alta Video | As part of the unification process of Avigilon Alta cloud products, Alta Aware is now called Alta Video. | 7.2.0 |
| Face watchlists | You can now create lists of facial images that can be used in appearance searches or as triggers for camera rules. You can assign one or more images of a person of interest to a profile and curate watchlists of profiles. See Face watchlists. | 7.2.0 |
| GPS coordinates for devices | You can now add GPS coordinates for cameras, access control points, sensors, speakers, and POS devices. See Set device GPS and floor location. | 7.2.0 |
| Back up and restore Cloud Connectors | You can now replace a failed Alta Cloud Connector and restore the configuration onto new hardware. See Replace a Cloud Connector. | 7.2.0 |
| Local display from your Cloud Connectors | You can now configure your Alta Cloud Connector to provide a live display to a connected monitor. See Displaying the camera feeds. | 7.2.0 |
| External API guide | To learn about the available API calls for your Alta Video deployment, you can now access the externally-hosted API guide from https://alta-video.readme.io. | 7.2.0 |
Updated domains
As we unify Avigilon Alta Video and Avigilon Alta Access, alta.avigilon.com will become the main domain used by Avigilon Alta Video and other Avigilon Alta services. Update your firewall rules to include this domain and its subdomains.
For the complete list of domains used, see:
Ports required by Avigilon Ava and Avigilon Alta cloud-native cameras
Ports required by Alta Cloud Connectors
Ports required by Avigilon Ava cameras connected to Alta Cloud Connectors
Client connections
Alta Cloud Connector BIOS and iDRAC updates
For customers with Alta Video Cloud Connector A2000 or Alta Video Cloud Connector A3000 servers, Dell recommends that if the BIOS and iDRAC firmware versions are lower than BIOS v2.17.1 and iDRAC9 v6.10.30.20, the BIOS and iDRAC firmware is updated.
See https://www.dell.com/support/kbdoc/en-us/000215873/update-poweredge-bios-and-idrac-for and https://www.dell.com/support/kbdoc/en-us/000134013/dell-poweredge-update-the-firmware-of-single-system-components-remotely-using-the-idrac for further details.
Resolved issues
This release resolves these issues:
| Reference | Resolution | Resolved in version |
|---|---|---|
| AVA-6397 | General stability improvements have been made. | 7.2.3 |
| AVA-6391 | An issue with people search not yielding results has now been resolved. | 7.2.3 |
| AVA-6370 | An issue where you could not add cloud cameras to a site if the site did not include any groups has been resolved. | 7.2.3 |
| AVA-6345 | An issue with the Flex Camera might become stuck in a recovery mode has now been resolved. | 7.2.3 |
| AVA-6156 | An issue with saved clips buffering when viewing has now been resolved. | 7.2.3 |
| AVA-6051 | An issue with creating new Face watchlist profiles has now been resolved. | 7.2.3 |
| AVA-5899 | An issue where Quicksearch would not detect a face or the recognized face was blurry has now been resolved. | 7.2.3 |
| AVA-5776 | An issue where Cloud backup is showing as pending has now been resolved. | 7.2.3 |
| AVA-5732 | An issue where bounding boxes for face Watchlist would not centre correctly has now been resolved. | 7.2.3 |
| AVA-6549 | An issue where cloud cameras could temporarily appear as offline has been resolved. | 7.2.2 |
| AVA-6534 | An issue where, if multiple cameras showed simultaneous interesting streams, the rotation settings in Video view kept changing and did not display the streams correctly has been resolved. | 7.2.2 |
| AVA-6505 | An issue where Webhooks would not recognize hyphens after updating to 7.1.7 software has now been resolved. | 7.2.2 |
| AVA-6497 | An issue where, when adding new Access Control systems, Alta Video would default to using "generic" has now been resolved. | 7.2.2 |
| AVA-6459 | An issue with the field of view function would cause the adjustment controls to be in the wrong place has now been resolved. | 7.2.2 |
| AVA-6130 | An issue where the Alta Video right click menu would disappear when zooming on a fish eye camera has now been resolved. | 7.2.2 |
| AVA-6400 | An issue where, after rebooting or upgrading, a Cloud Connector with HA enabled might occasionally get stuck in start-up mode has been resolved. Manual intervention may be required to recover Cloud Connectors running version 7.2.0 Beta software that have encountered this issue. Contact Support for advice. | 7.2.1 |
| AVA-6333 | An issue where the device list in Video view was not in alphabetical order has been resolved. | 7.2.1 |
| AVA-6259 | An issue where the preview images from panoramic cameras were too tall has been resolved. | 7.2.1 |
| AVA-6252 | An issue where you could not download from an external link has been resolved. | 7.2.1 |
| AVA-6242 | An issue where the Replace camera option did not show for cloud-native cameras has now been resolved. | 7.2.1 |
| AVA-6241 | An issue where opening multiple Video view tabs would cause the Video views to skip numbers has now been resolved. | 7.2.1 |
| AVA-5984 | An issue where you could see "Cannot reach Avigilon domains" messages when there were brief network interruptions has been resolved. | 7.2.1 |
| AVA-4941 | An issue where Avigilon 360 cameras and Compact Dome cameras would not activate the IR function when HDR is enabled has been resolved. | 7.2.1 |
| AVA-4922 | An issue where cameras that have been disassociated from a rule still triggered an email alert has been resolved. | 7.2.0 |
| AVA-4581 | An issue where Cloud Connector connection issues would not show on Alarms > System page has been resolved. | 7.2.0 |
Software releases might include minor bug fixes that are not listed in the Resolved issues table.
Known issues
During testing, we have found the following issues in these software packages:
| Reference | Issue | Software |
|---|---|---|
| AVA-6202 | When using Okta SSO, users cannot sign in if the default user group is set to the group provided by Okta. You can work around this issue by setting the default user group to an Alta Video group, such as Admins or Operators. | Alta Video |
| AVA-6146 | When viewing the user interface of a secondary Alta Video Cloud Connector, the UI only displays a starting-up spinner. | Alta Video |
| AVA-6014 | When creating a new site and an initial device group, if you make a new label, it is added to the site, not the device group. | Alta Video |
| AVA-5977 | When GPS coordinates are not set for a device, webhooks and email alerts for that device incorrectly display the coordinates 0.000000 0.000000. | Alta Video |
| AVA-5899 | When adding a face to a Face watchlist from quick search results, the suggested frame might not contain a face or a clear image of a face. | Alta Video |
| AVA-5855 | When saving a Video view, you may see a 400 Bad Request error. The saved view can still be shared and accessed. | Alta Video |
| AVA-5776 | Cloud cameras might fail to perform scheduled cloud backups. | Alta Video |
| AVA-5667 | Third-party cameras connected to a Cloud Connector might not show a video feed in the live display. | Alta Video |
| AVA-5481 | When toggling off a source for a multi-source camera, the source can still trigger alarms and record video. | Alta Video |
| AVA-5127 | Privacy masks for Ava Quad sources do not work on live streams or video playback. | Alta Video |
| AVA-4811 | Alta Video shows an unverified SD card warning and cannot access a dual-SD card camera with only one working SD card. | Alta Video |
| AVA-4759 | The reported saved clips percentage for H5MH cameras changes and is incorrect. | Alta Video, Alta cameras |
| AVA-4757 | Flex cameras might go offline during an update and stop recording. Power cycling the device completes the update process. | Alta cameras |
| AVA-4734 | Existing Halo sensors do not automatically support new channels. You must re-add them to Alta Video to enable them. | Alta Video |
| AVA-4501 | You can't grant access to any devices through the Aware mobile app. | Alta Video mobile apps |
| AVA-4217 | It might take a long time for an Avigilon Alta cloud-native camera to start working when it replaces a camera using the replace camera option in the Devices tool. After replacement, rebooting the camera might allow it to connect to Alta Video faster. | Alta Video, Alta cameras |
| AVA-4200 | It is possible to create a user role with no system permissions and assign it to an administrator user group. | Alta Video |
| AVA-4076 | In some circumstances, line crossing counts can increase by very large amounts. | Alta Video |
| AVA-4010 | After selecting an object in the quick search tool and clicking | Alta Video |
