Release notes: Ava Aware 2.3.0 beta
Last modified: Friday July 24, 2020.
Learn about new features and any issues found in testing for the Ava Aware software 2.3.0
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About this release
(back to top)The Ava Aware software provides the features for your Ava video security systems.
| Release label | Release date | Software build number |
|---|---|---|
| Ava Aware video management system software version 2.3.0 (Released to the | June 23, 2020 | Ava Aware: 200623_06474 |
What's new
(back to top)This release includes the Ava Security Ava Aware video management system 2.3.0 software. In this release, Ava Aware provides the following features:
| Feature | Description |
|---|---|
| Aware mobile apps | With the release of the Aware mobile apps to the Android Play Store and the Apple App Store, monitor this version of Ava Aware from your mobile devices. See: |
| Stream RTSP from Ava Aware to external systems | View Real Time Streaming Protocol (RTSP) and Real Time Streaming Protocol over SSL (RTSPS) streams from your cameras using external RTSP media players. You can pull live streams or historical video from the devices connected to your deployment. See Local RTSP streams |
| Multiple servers in a server group | You can now configure multiple Ava Cloud Connectors in each server group. This, for example, allows you to configure multiple appliances for a large site, enabling all cameras on site to connect to a single server group. See and This is an early release feature - we recommend that you contact Ava Security Technical Support before attempting to configure multiple secondary Ava Cloud Connectors in a single Appliance group. |
| Configurable dewarp settings for third-party panoramic cameras | Find the dewarp option most suited to your specific third-party panoramic cameras. See Configure the dewarp settings for third-party panoramic cameras |
| Download your Ava camera log files from within Ava Aware | When requested by Technical Support, you can now download the Ava cameras log files from inside the Ava Aware user interface. See Download diagnostic information from your Avigilon Ava cameras |
| Improvements to the Search tool | From Search, you can now define Also, any search results that are very similar and now layered together. See: |
| Go to full-screen from by double-clicking | In many places in the Ava Aware user interface, you can go to full-screen mode by double-clicking on the video. This includes from any video pane in Video view, and from the Details pane when selecting Devices or when setting up Areas of interest, Line-crossing and Counts. |
| Define the access mechanisms for your Users | Decide if your Users can access your Ava Aware deployment using the |
Resolved issues
(back to top)These issues have been resolved:
| Reference | Resolution | Resolved in |
|---|---|---|
| Ava—286 | A vulnerability has been resolved in the Ava cameras software. | Ava Aware 2.3.0 |
| 5189 | An issue where, when adding devices to Ava Aware, the | Ava Aware 2.3.0 |
| 4924 | An issue where, when applying a privacy mask to the view of a Ava cameras device, the Ava cameras did not take into account the rotation of the camera has been resolved. | Ava Aware 2.3.0 |
| 4859 | An issue when creating counting areas could lead to excessive load on your servers has been resolved by ensuring that you can only create counts across multiple cameras in a single site. | Ava Aware 2.3.0 |
| 4377, 4765 | An issue in clustered setups where, if you editted any device settings from an Ava Cloud Connector other than the one to which the device was connected, you could not immediately see the changes has been resolved. | Ava Aware 2.3.0 |
| 4675 | An issue where in some circumstances, when viewing the Ava Aware user interface, users were being logged out of the user interface has been resolved. | Ava Aware 2.3.0 |
| 4307 | An issue where, if trying to view too complex a Video view layout on a PC with insufficient hardware specification, a significant delay in live video was be experienced has been improved. See Suggested specifications for client PCs used to view Alta Video for information on the minimum recommended specifications for client PCs. | Ava Aware 2.3.0 |
| 4294 | An issue in clustered Ava Cloud Connector installations, where you could not export video from a camera connected to a node other than the one you were logged into has been resolved. | Ava Aware 2.3.0 |
| 5236 | An issue where, from the Video view, you could not export video using the .ava format has been resolved. | Ava Aware 2.2.1 |
| 5233 | An issue where the requested resolution did not correctly change when using the digital PTZ controls has been resolved. | Ava Aware 2.2.1 |
| 5230 | An issue where the object counting stopped working and the downloaded .csv file had empty entries has been resolved. | Ava Aware 2.2.1 |
| 5201 | An issue where, in some clustered systems when adding a device into its own device group caused the device to be added in an error state has been resolved. | Ava Aware 2.2.1 |
| 4675 | An issue where users were automatically logged out of Ava Aware every 24 hours has been resolved. | Ava Aware 2.2.1 |
| Ava Security—267 | A vulnerability has been resolved in the Ava Aware software. | Ava Aware 2.2.0 |
| 5071 | An issue where you could not view the timeline for cameras added to another cluster node has been resolved. | Ava Aware 2.2.0 |
| 4946 | An issue where you could not acknowledge alarms from cameras added to another cluster node has been resolved. | Ava Aware 2.2.0 |
| 4926 | An issue where, when using the zoomed dewarp features on panoramic cameras, and then pinning the camera in Video view while in the dewarped state showed the dewarped view incorrectly has been resolved. | Ava Aware 2.2.0 |
| 4779 | An issue where any backups taken before an Ava Cloud Connector was factory reset could not be restored after the factory reset has been resolved. | Ava Aware 2.1.1 |
| 4764 | An issue where, in clustered deployments, the anomaly settings could only be altered for devices connected to the node you logged into has been resolved. | Ava Aware 2.1.1 |
| 4404 | An issue where you could not export a counts .csv file across an Ava Cloud Connector cluster link has been resolved. | Ava Aware 2.1.1 |
| 4215 | An issue where, if you created a count rule on a system that included clustered Ava Cloud Connectors, the rule, when triggered showed as ongoing on all appliances even after being acknowledged or viewed has been resolved. | Ava Aware 2.1.1 |
| 3467 | An issue where, if you saved a video view, but did not make it public at that time, you were unable to later edit the settings has been resolved. | Ava Aware 2.1.1 |
| 4359 | An issue where, when a Loud noise rule triggered, in Map view the directional sound detection icon was not correctly displays has been resolved. | Ava Aware 2.1.0 |
| 4288 | An issue where, in some rare circumstances, the communications between the individual Ava Cloud Connectors in a cluster were repeatedly sent, which caused high bandwidth usage and impacted features that required inter-Ava Aware communications has been resolved. | Ava Aware 2.1.0 |
| 2477, 4372 | An issue where, if you had configured several Ava Cloud Connectors as a cluster, pop-up notifications that should have appeared for each cluster node were only shown on the master appliance has been resolved. | Ava Aware 2.1.0 |
| 4713 | An issue where the Ava Aware first-time setup wizard (seen when configuring a new server, or following a factory-reset) caused an error that prevented you from creating a new user has been resolved. | Ava Aware 2.0.2 |
| 4558 | An issue where the Ava Aware timelines displayed hatchings to indicate that no video was recorded, even when recordings were available has been resolved. | Ava Aware 2.0.1 |
| 4528 | An issue where you could not download the backup file when using the | Ava Aware 2.0.1 |
| 4481 | An issue where the group camera permissions get forgotten when rebooting Ava Aware has been resolved. | Ava Aware 2.0.1 |
| 4438 | An issue where Ava Aware could not get video from a 2N Verso Intercom camera has been resolved. | Ava Aware 2.0.1 |
| 4398 | An issue where you could not download the Counts .csv file when using the | Ava Aware 2.0.1 |
| 4138 | An issue where the second stream from some cameras (including Vivotek FD8162 cameras) was being cropped has been resolved. | Ava Aware 2.0.1 |
| 4104 | An issue where, after carrying out a factory reset, Ava Aware incorrectly calculated the available storage has been resolved. | Ava Aware 2.0 |
| Ava Security—262 | A vulnerability has been resolved in the Ava Aware software. | Ava Aware 1.5.2 |
| 4178 | An issue where operators with some modified Roles observed a User Interface loop with multiple errors when sharing bookmarks has been resolved. | Ava Aware 1.5.1 |
| 4175 | An issue where attempting to upgrade Ava Aware from version 1.2 to version 1.5 sometimes failed has been resolved. | Ava Aware 1.5.1 |
| 4184 | An issue where you could not create a shared link, resulting in a spinner and error being displayed, has been resolved. | Ava Aware 1.5.1 |
| 4143 | An issue where, if you set the Shared link Disable date, and then edited the date you'd set, the system defaulted back to the original date has been resolved. | Ava Aware 1.5.1 |
| 4139 | An issue where passwords were not correctly converted from ASCII to Unicode, causing passwords with certain characters to fail, has been resolved. | Ava Aware 1.5.1 |
| 4133 | An issue where the Field of View button in the Map view Information Layers dialog did not toggle the Field of View cones on the maps on and off has been resolved. | Ava Aware 1.5.1 |
| 4132 | An issue where the count summary for vehicles was incorrectly displayed in the 123 Counts | Line crossing side pane has been resolved. | Ava Aware 1.5.1 |
| 4066, 4082 | Issues where, irrespective of permissions and roles assigned to a user, all users could see the Export icon has been resolved. | Ava Aware 1.5.1 |
| 3888 | An issue where Alarms show as ongoing, even after being acknowledged and dismissed, has been resolved. | Ava Aware 1.5.1 |
| Ava Security—260 | A vulnerability has been resolved in the Ava Aware software. | Ava Aware 1.5.1 |
| 4020 | An issue where | Ava Aware 1.5 |
| 3784 | An issue where, if an object of interest was located near the edge of the video pane, you could not select the object to carry out a quick search has been resolved. | Ava Aware 1.5 |
| 3398 | An issue where you could move the only Administrator user into an user group with only Operator roles has been resolved. | Ava Aware 1.5 |
| 3753 | An issue where, when configuring line crossing counts, if the line was drawn to the edge of the camera view, the line sometimes disappeared when you attempted to edit the line position has been resolved. | Ava Aware 1.5 |
| 3286 | An issue where, when configuring Count areas, adding a second camera resulted in the camera being misaligned has been resolved. | Ava Aware 1.5 |
| Ava Security—257 | A vulnerability has been resolved in the Ava Aware software. | Ava Aware 1.4.2 |
| Ava Security—254 | A vulnerability has been resolved in the Ava Aware and | Ava Aware 1.4.1 |
| 3240 | An issue where deleting cameras from Ava Aware was not reflected in Map viewhas been resolved. | Ava Aware 1.4 |
| 2662 | An issue where the Ava Aware user interface repeatedly warned about degraded analytics being detected has been resolved. | Ava Aware 1.4 |
| 2316 | An issue where Ava Aware was limited to only maintaining a list of the last 100 alarms and events has now been resolved. The user interface now shows results in a paged layout. | Ava Aware 1.3 |
| 2818 | An issue where, when viewing Video view, if you moved to another browser tab and then returned to the Ava Aware tab, all thumbnail views froze, and no video was displayed has now been resolved. | Ava Aware 1.1.1 |
| 2768 | An issue where renaming a map in Map view caused all the cameras to appear to be removed from the map until you manually refreshed the browser has been resolved. | Ava Aware 1.1.1 |
| 2736 | An issue where users could not log in to Ava Aware after having their details synchronized using LDAP over TLS (LDAPS) has been resolved. | Ava Aware 1.1 |
| 2584 | An issue where Ava Aware intermittently lost connection to the Ava Security remote access | Ava Aware 1.1 |
| 2537 | An issue where existing Map view thumbnails were displayed in low resolution after upgrading the software from Ava Aware Beta 3 to Ava Aware 1.0 has been resolved. | Ava Aware 1.1 |
| 2526 | Issues where temporary stream conditions from some third-party cameras caused Ava Aware to incorrectly report warnings even though analytics were functioning correctly have been resolved. | Ava Aware 1.1 |
2404, 2582 | An issue where, if you attempted to export or link less than four camera views, the export or link did not work has been resolved. | Ava Aware 1.1 |
| 2499 | An issue where Ava Aware incorrectly calculated time based on UTC rather than local time has been resolved. | Ava Aware 1.1 |
| 2259 | An issue where, when playing back video from some higher resolution cameras, the video intermittently stopped, paused, and then start playing again has been improved. | Ava Aware 1.1 |
| 1320 | An issue where, after setting a new hostname, a restart was required, but there were no notifications in the user interface, has now been resolved. | Ava Aware 1.1 |
| 2547 | An issue where, on upgrading from Ava Aware Beta 2 to Ava Aware 1.0 RC1 without first upgrading to Ava Aware Beta 3, resulted in you being unable to view Devices or to view or search video due to the user permissions being incorrectly updated, has been resolved. | Ava Aware 1.0 |
| 2500 | An issue where, when using the | Ava Aware 1.0 |
Known issues
(back to top)During testing, we have found the following issues in these releases.
These software versions have been extensively tested on the Microsoft Windows 10 operating system, using the Chrome browser.
| Reference | Issue |
|---|---|
| 5475 | Issue: Upgrading to Ava Aware 2.3.0 |
| 5461 | Issue: When searching for Gender, the results returned from Pano cameras feature a higher than desirable level of false-positive responses. As more test clips are added to the training models, this level of false-positive will improve. |
| 5457 | Issue: When attempting to set the focus of a Dome from the Ava Aware Devices tool using the slider, an error message is displayed. Workaround: Either enter the required value manually, or use the auto-focus option to focus the Dome. |
| 5438 | Issue: When carrying out a search over a long timespan, if the results are being collapsed, the |
| 5425 | Issue: If, when searching for a vehicle, you include an inactive device in the list of cameras being searched, you do not get any results returned. Workaround: Ensure that you only include active devices in the list of cameras being searched. |
| 5378 | Issue: If you position a camera icon outside of the map in Map view, and then |
| 4668 | Issue: When attempting to replace a camera in Ava Aware, any attempt to change the device credentials are not correctly actioned. |
| 4513 | Issue: If you configure a counting area using multiple sources from the same camera, or multiple sources from an encoder, Ava Aware currently shows all counts as being from a single source. |
| 4113 | Issue: If an object in a camera view is already being tracked when a counting rule becomes active, that object is not included in the rule count. |
| 3748 | Issue: On occasion, the Ava Security analytics might briefly detect a single object as multiple objects. If this situation occurs near a line crossing count, the count could trigger on the erroneous multiple objects, leading to an incorrect count being shown. |
| 3708 | Issue: When carrying out similarity searches, if you have many results and add and remove thumbnails, the user interface can become unresponsive, with spinner icons displayed instead of video. |
| 3646 | Issue: On somethird-party PTZ cameras, Ava Security Ava Aware does not recognize and calibrate the zoom features. |
| 266 | Issue: In clustered Ava Cloud Connector installations, you cannot export video from secondary clustered nodes. |
| General | Issue: If third-party cameras do not support the multiple streams or the GOP profiles required by the Ava Security Ava Aware video management system, these incompatibilities might impact the accuracy of the Ava Security analytics. |
