Release notes: Alta Video mobile app for Android 3.12.0 beta

Last modified: Thursday September 18, 2025.

Learn about new features, fixes, and any issues found in testing for the Alta Video mobile app for Android devices.

Receive notifications and remotely view video and alarms from your Alta Video deployments on your Android mobile device.

About this release

This is the beta release of the Alta Video mobile app for Android devices.

Software release details
Release labelRelease dateSoftware build number
Alta Video mobile app for Android devices beta
(Available from the Play Store)
Thursday September 18, 2025.Version 3.12.0 beta

What's new

These features have been added in this release:

What's new table
FeatureDescriptionAdded in
Saved ClipsYou can now access and manage your bookmarked video clips and shared links directly from your Alta Video mobile app.Android app 3.12.0 beta
Zones Page Alignments with WebThe experience of managing and arming or disarming your alarm zones directly from the Alta Video mobile app now aligns with the Alta Video web application. This includes consistent visual indicators such as disarm color alignment, updating arm and disarm schedules, and a clear display when remote video verification is enabled.Android app 3.12.0 beta

Getting started with the app

Compatibility

The Alta Video mobile app for Android is designed for use on Android phones, and its use on Android tablet devices is not currently supported. Your Android phone must be running Android 7 (also known as Android N or Nougat) or later.

Alta Video user permissions

To use the Alta Video mobile app for Android devices, you must already have a user profile set up for the Alta Video deployments you want to monitor with, as a minimum, the following permissions:

  • View live video
  • View historic video
  • View devices in video view
  • View alarms

Installation

To sign up for the beta versions of the Alta Video mobile app, search for Alta Video from the Play store, and then from the App information, tap Join from the Join the beta section.

  1. Install the Alta Video mobile app on your Android device, using the usual Play Store workflows.
  2. Connect to your Alta Video deployment: enter your server name (for example, aware-test-server) in the Deployment name field.
  3. Tap NEXT.
  4. Enter your Alta Video Username and Password.
  5. Tap SIGN IN.

Resolved issues

These issues have been resolved in this release:

Resolved issues table
ReferenceResolutionResolved in version
AVA-10813An issue where some users were unable to log in with their existing user name and password after unification has been resolved.3.12.0 beta

Known issues

During testing, we have found the following issues in the release:

Known issues table
ReferenceIssue
18116

Exporting video clips from searches, alarms, and video playback fails on some OnePlus phone models.