Release notes: Alta Video mobile app for Android 3.9.1 beta

Last modified: Monday December 09, 2024.

About this release
What's new
Getting started with the app
Resolved issues
Known issues

Learn about new features, fixes, and any issues found in testing for the Alta Video mobile app for Android devices.

Receive notifications and remotely view video and alarms from your Alta Video deployments on your Android mobile device.

About this release

This is the beta release of the Alta Video mobile app for Android devices.

Release label	Release date	Software build number
Alta Video mobile app for Android devices beta (Available from the Play Store)	Monday December 09, 2024.	Version 3.9.1 beta

What's new

These features have been added in this release:


Feature	Description	Added in
Choose your preferred playback/export location	You can now choose whether to playback footage from the device, or from the cloud backups.	Android app 3.9.0 beta
Support for Halo 3C	Support has now been added to the Alta Video mobile app for Android for the Halo 3C sensors.	Android app 3.9.0 beta
Alta Aware is now Alta Video	As part of the unification process of Avigilon Alta cloud products, Alta Aware is now called Alta Video.	Android app 3.9.0 beta

Getting started with the app

Compatibility

The Alta Video mobile app for Android is designed for use on Android phones, and its use on Android tablet devices is not currently supported. Your Android phone must be running Android 7 (also known as Android N or Nougat) or later.

Alta Video user permissions

To use the Alta Video mobile app for Android devices, you must already have a user profile set up for the Alta Video deployments you want to monitor with, as a minimum, the following permissions:

View live video
View historic video
View devices in video view
View alarms

Installation

To sign up for the beta versions of the Alta Video mobile app, search for Alta Video from the Play store, and then from the App information, tap Join from the Join the beta section.

Install the Alta Video mobile app on your Android device, using the usual Play Store workflows.
Connect to your Alta Video deployment: enter your server name (for example, aware-test-server) in the Deployment name field.
Tap NEXT.
Enter your Alta Video Username and Password.
Tap SIGN IN.

Resolved issues

These issues have been resolved in this release:


Reference	Resolution	Resolved in version
AVA-7468	An issue where the controls for PTZ could fail to display has now been resolved.	3.9.1 beta

Known issues

During testing, we have found the following issues in the release:


Reference	Issue
18116	Issue: Exporting video clips from searches, alarms, and video playback fails on some OnePlus phone models.